Safari.com
- Office In:
- Size:
- 20-50 employees (Founded in 2000)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $69 to $1,094 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Colin Ward | 65+ years of age | Experience level: first safari
Overall, a very professional and smoothly run operation
The standards of accommodation and travel arranged for us were excellent and met all expectations. The Kruger park lodge at Hazyview was probably not the best choice for us on a short stay as it more suitable to long stay, self catering families than a couple on tour.
A minor discrepancy with a car rental company over billing still not resolved.
US
Email Boyana B. | 35-50 years of age | Experience level: first safari
Call it the Tourist tax on pricing, especially when you see what you get for it
The safari's and guides themselves were great. Thank God I only did the 2 night, 3 day stay. The accommodations are terrible! I'd met a couple on the way down that did the cheaper "tented" version. There experience was much better- and cleaner. For the price you pay, you'd think it would be a stunning room. It is not. The locals I know in Cape Town informed me what it actually costs a local to do this for them. They tourist price us of course and
I'd be fine if I had a beautiful room with an amazing bed and stunning accommodations. This was 2 dirty not even the size of single bed beds, no frame to them, no skirt on the bottom box spring showing it for all it's dirtiness, a dirty shower, dirty walls, old dirty looking towels (they were clean but the vibe felt gross), everything felt dirty. I paid almost $800 for those two nights & not really 3 days. I thought that would mean a beautiful sleep in beauty. We all chatted over dinner on the condition of what we got and felt the same. My recommendation- book a stunning hotel separately. Book the safari's separately. it'll be the same or cheaper. And you can self drive as well but you'll miss out on the amazing information the guides give. You don't need to be suckered into this - some research and a tiny bit of effort and you can avoid all this bs.
Email Matt D | 35-50 years of age | Experience level: first safari
Customer service on a whole new level!
We initially made our enquiry via the Kruger Park website and received a very quick response from Giada. From that moment on she worked tirelessly to deliver an itinerary which met our brief exactly and as this was our first safari, offered excellent advice to ensure we were making the right decisions. As I am based in China, Giada and I often spoke at rather anti-social times for South Africa and regularly on weekends - she made herself available at any time to respond to our (many) questions. Following our booking, Giada kept in regular contact to offer advice and then throughout the trip she ensured everything was running smoothly. I can honestly say that it was one of best examples of excellent customer service I have ever experienced from the start to the finish and Giada was able to not only deliver an amazing itinerary but also pre-empt and anticipate our questions and concerns. Thanks to her hard work and determination to ensure she met our brief, Giada created the trip of a lifetime and I would have no hesitation in recommending her and the team.
Email Bev | 35-50 years of age | Experience level: 2-5 safaris
Unforgetable experience
From start to finish everything was flawless. Giada at Safari.com was so helpful, always providing a prompt response to my emails, and happy to provide customised options for us. Tydon safari camp is a lovely small camp, good accommodation & food, and a friendly helpful team of staff. The guides were great, Benji in particular, who tracked down some amazing wildlife including our dream leopard! We did a 5 day stay which I think was about the right length of time. Would definitely recommend and would return
NZ
Email Lea | 50-65 years of age | Experience level: first safari
A truly wonderful wildlife experience with fantastic, incredibly knowledgeable guides!
As mentioned above we really had a wonderful time. Everything was up to expectations or exceeded expectations. Communication and service from Safari.com was faultless. Tydon safari camp and bush camp were incredible! The food was absolutely delicious (I am a coeliac but that was no problem - the women cooked scrumptious gluten-free food for me without the blink of an eye.) The guides who took us on safari drives and kept us entertained in the evenings were fantastic - their knowledge of the flora and fauna was absolutely outstanding and incredible! Our only regret was not booking for a longer stay! We will definitely be returning! Thank you so much!
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Email Emile | 20-35 years of age | Experience level: first safari
Great safari trip and great value
My two friends and I had a great time on our Safari, thanks to the help of Giada and the Safari.com booking team. We very much enjoyed our 3-day stay at Kapama River Lodge and would recommend this service and Kapama to anyone. Thanks again for helping us enjoy a wonderful trip!
US
Email Mike | 50-65 years of age | Experience level: 2-5 safaris
remarkable experience, well-organized
We did the 5-day, 4-night tour, 2 nights at Pretoriuskop camp in Kruger Park and 2 nights at Kapama Private Reserve. The overall experience was fantastic. The Kruger Park component was more basic and less intimate but only in comparison to Kapama after the fact. Arrangements in both places were well done, with no glitches. The tour operators at Kruger (Outlook Safaris) were friendly, knowledgeable and instructive on the game drives, and went out of their way to accommodate our various dietary needs for meals. Kapama is much more up-scale, a beautiful lodge (Kapama River Lodge) in a beautiful setting, and the staff were amazing. The experience was more intimate than at Kruger because the jeeps are open, and it was just our family with the driver and tracker. We saw 3 of the big 5 at Kruger, and all 5 in the first two drives at Kapama. Transportation to/from and between places was flawless, and the drivers were friendly and informative. Overall, well-worth the cost for a unique lifetime experience.
NL
Email Linda | 20-35 years of age | Experience level: 2-5 safaris
Not satisfied
Please do not book at Krugerpark.com. We had booked the 3-days Safari. After several email contact we succeed to let them know we will drive by ourself inside the gate to the camp. That was no problem they said. Arriving at the gate we had to pay to enter the gate again (R560) The gate fee was in the package we booked, so we already paid for it. Arriving at the camp, nobody knows about us. There was no reservation. Tried to chat with Krugerpark.com, nobody responded. Then we call them, I couldn't understand a word they where saying because of the bad connection. They called me back and gave a reservation number. (The calles costed me R300) Back to the reception, nothing to find again even with the reservation number. Asked the reception if they can contact Krugerpark.com for us. Finally the found something. Krugerpark.com called the driver and he picked us up finally, already to late for our first game drive. Back in Holland again I started contact Krugerpark.com to get our money back for the gate fee and my telephone costs. Pff not funny anymore, I think I had to explain 10x what happened to the same lady. 3 months later (february), sending several reminder emails I finally got an email that they will refund my money. No it is june and I still haven't received any money.
Reply from Safari.com
Posted on Jun 10, 2016My sincerest apologies! Your travel consultant no longer works with us and your refund got lost in the process. We are processing your refund and some. Again my sincerest apologies
Email Danni | 50-65 years of age | Experience level: first safari
Amazing experience
We cannot fault the holiday we had in Kruger. Everything about it was fantastic. All the stress was taken out of it as everything was organised for us, we just had to turn up! It was excellent value for money! Accommodation was comfortable and clean, the safari guides were passionate and knowledgeable and happy to accommodate anything we needed. They knew where to take us to get the most out of our safaris and what we saw in Kruger Park far exceeded anyone's expectations. It was really the trip of a lifetime and we will never forget it. Thank you to everyone involved in making it so memorable, we can't name everyone but thank you to Andy Saidy all your help organising and dealing with all our queries.
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Email Larry S. | 50-65 years of age | Experience level: 2-5 safaris
Great experience with Krugerpark.com
Below is a letter I wrote to Anthea, the representative at Krugerpark.com, who put together a vacation package for me and my wife recently:
I'm writing to thank you for all your help in arranging a great vacation for me and my wife Jan. We had a great time at the GreenFire game lodge at greater Kruger Park and at the Dreamfields guesthouse in Hazyview. The GreenFire lodge was especially amazing, we saw the Big Five and many other animals, the owner, staff, meals and accommodations were great. I would recommend this to anyone. They also arranged for the all day ride through Kruger park which was included as part of booking through your agency, a nice change of pace that made us feel like royalty. I had a little trouble with all the steps due to my disability but you must have talked to them as they put me in the closest chalet with the shortest walk which helped a lot.
Everything went off without a hitch, I will be sure to recommend you and your agency to anyone I meet who may be considering SA as a vacation destination, thanks again for everything!