Reviews

Average User Rating
4.7/5

Rating Breakdown
  • 5 star 188
  • 4 star 38
  • 3 star 5
  • 2 star 5
  • 1 star 7

Sort By: Date Most Helpful 1-10 of 188 Reviews
Karen   –  
United States US
Visited: April 2026 Reviewed: Apr 5, 2026

Email Karen  |  50-65 years of age  |  Experience level: over 5 safaris

Amazing attention to detail, considerate of client’s budget and wants.
5/5

We were delighted with our Safari experience from start to finish. Customer service was truly exceptional. We had a last minute flight cancellation on a Sunday night and when I reached out to the team I had three responses within minutes. Everything was adjusted to deal with the flight cancellation and the rest of our journey went off without further incident. The recommended accommodations were simply outstanding, game drives spectacular, food and service excellent. Our Safari was everything we dreamed of and more. We really loved the level of expertise and attention we received.

Laura   –  
United Kingdom UK
Visited: March 2026 Reviewed: Apr 3, 2026

Email Laura  |  20-35 years of age  |  Experience level: first safari

Amazing
5/5

We recently booked a trip through Safari.com which included a 3-night safari in Kruger followed by 3 nights in Cape Town, and the entire experience was outstanding from start to finish.

Our travel agent, Kim, was excellent throughout. Communication was clear, prompt, and incredibly helpful at every stage. Kim took care of every detail, including managing some last-minute flight changes, which made what could have been a stressful situation completely seamless.

All transfers were perfectly organised — every driver was waiting for us exactly as planned, which made travelling between locations effortless. It gave us real peace of mind knowing everything had been arranged so thoroughly.

Kim was always available via email and WhatsApp, and even called me immediately when I thought I couldn’t find our transfer in Cape Town (which turned out to be entirely my fault). That level of responsiveness and care really stood out.

Overall, the trip offered fantastic value for money, especially considering the level of service and support we received. I wouldn’t hesitate to recommend Safari.com, and particularly Kim, to anyone planning a similar trip.

Sansha   –  
United States US
Visited: March 2026 Reviewed: Mar 24, 2026

Email Sansha  |  35-50 years of age  |  Experience level: first safari

Excellent travel agency
5/5

We booked our trip with Kim Abrahams. She has been helpful throughout the process and during the visit since the initial discussions. She is very knowledgeable and always willing to help out of her ways. The while service and communications were great,

Jill W   –  
Australia AU
Visited: March 2026 Reviewed: Mar 23, 2026

Email Jill W  |  65+ years of age  |  Experience level: first safari

Professional tour operator
5/5

Safari.com put together a fabulous itinerary for us. Everyone turned up on time & the guides were knowledgable & professional. Also, went some small things went sideways they were fixed instantly (ie. tickets didn't work for Table Mountain). Thank you Safari.com

Nick H.   –  
Canada CA
Visited: March 2026 Reviewed: Mar 22, 2026

Email Nick H.  |  50-65 years of age  |  Experience level: first safari

Perfect!
5/5

If you're looking for the BEST Tour Operator in South Africa, don't waste any more of your time, go straight to Safari.com!
Our agent (Leigh-Ann) was VERY professional, knowledgeable and patient! She provided, in timely fashion, answers to ALL of our questions/concerns making our South Africa Family Trip the experience of a lifetime!
We loved it so much, that my wife and I are looking into a 2nd Safari, this time in Tanzania :)
THANK YOU for EVERYTHING!!!

Erlene Stephens   –  
United States US
Visited: March 2026 Reviewed: Mar 12, 2026

Email Erlene Stephens  |  65+ years of age  |  Experience level: first safari

Best Experience Ever
5/5

We embarked on our safari journey of 4 days and 3 nights on March 1st, 2026. Cayla informed us beforehand that our original accommodations at Simbavati would have to be updated due to flooding. We were upgraded to Rock Fig Lodge and there are no words to describe our experience here. I was speechless from the moment we arrived being greeted by Margariute with warm towels. We were then fed an amazing lunch and shown our incredible lodge accommodations. It is a small boutique lodge setting only serving 12 people at a time.
Every single staff member from Donie who was our Safari guide, Eddie our tracker, Kelly and all restaurant staff from Ishmael, Enough and many others were top notch. The food prepared by the chefs was amazing. My husband and I had massages done also by Siene and they were the best we have ever had.
We were provided 2 safari drives a day and saw 3 of the Big 5 and so many other animals. We also had elephants right outside our room.
Cayla, with Safari.com made our experience seamless and I would encourage anyone wanting to experience a safari that is am over the top experience to book with them. You will not be disappointed.

Rosemary   –  
United Kingdom UK
Visited: March 2026 Reviewed: Mar 9, 2026

Email Rosemary  |  65+ years of age  |  Experience level: 2-5 safaris

Excellent contact and service given throughout.
5/5

Keith Chideme handled our booking and he was efficient, quick to respond to queries and very helpful. We stayed at Ukhozi Lodge at the Kariega game reserve and it could not be faulted. The accommodation and food and drink were of a high quality. The staff were very welcoming and made a happy team. Our 3 day safaris were absolutely amazing and we have returned with wonderful memories of sharing beautiful country with such a variety of animals. Thank you Safari.com.

Merianne   –  
United States US
Visited: March 2026 Reviewed: Mar 4, 2026

Email Merianne  |  65+ years of age  |  Experience level: 2-5 safaris

Incredibly helpful, knowledgeable, professional, responsive and resourceful
5/5

Jolene Welsh was the best of the best and she was put to the test because I had a medical emergency and needed to reschedule my trip at the last minute.

She found a wonderful lodge for us, Inyati, and arranged for the lodge and Federal Air to give us a credit that we were able to use a few months later.

We can’t thank her enough and look forward to using her services again.

Alice   –  
United Kingdom UK
Visited: February 2026 Reviewed: Mar 2, 2026

Email Alice  |  20-35 years of age  |  Experience level: first safari

The most AMAZING trip
5/5

Communication was excellent from the very beginning. I always received a response within 24 hours — even over the weekends — and I was really impressed by how attentive the team was and the range of options they offered.

In terms of value for money, safaris are not typically the cheapest option, but I genuinely believe we received great value for what we paid, considering where we stayed and everything we experienced. Sanbona Wildlife Reserve was an incredible place, and we had the most amazing trip celebrating my husband’s 30th birthday there.

Kendall   –  
United States US
Visited: February 2026 Reviewed: Feb 24, 2026

Email Kendall  |  35-50 years of age  |  Experience level: first safari

Worth booking thru the agency because they answered so many questions leading up to trip
5/5

The agency was aware of a discount offered at one of the lodges (that we would have otherwise missed out on). They compared the different companies in a very honest and transparent way and they answered questions on WhatsApp regarding other plans we had while staying in SA. It was worth having access to their experience instead of booking alone.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 188
  • 4 star 38
  • 3 star 5
  • 2 star 5
  • 1 star 7
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