Reviews

Sort By: Date Most Helpful 11-20 of 173 Reviews
Portia   –  
United Kingdom UK
Visited: January 2026 Reviewed: Jan 13, 2026

Email Portia  |  35-50 years of age  |  Experience level: first safari

Fabulous
5/5

Truly the best holiday I’ve had. Two nights at Mont Rochelle, this place has breath taking views, great friendly service and a free shuttle in to the village. Our suite was amazing too. 100% recommend. Then on to two nights at Sanbona wildlife reserve. All I can say is wow!! Fabulous tented accomodation, food, atmosphere, game drives were unreal. Great experience. Lastly Queen Victoria hotel on the water front. Lovely hotel in the heart of everything. This was a wonderful trip, ran so smoothly. Safari.com took care of everything and were always on hand. Highly recommend.

Susan   –  
United States US
Visited: December 2025 Reviewed: Jan 11, 2026

Email Susan  |  65+ years of age  |  Experience level: 2-5 safaris

Very, Very Pleased
5/5

I contacted Safari.com by email in April. I had a response from Cayla Urtel within 12 hours and a trip planned within a week.
I told her my dates and price range and she sent me a few options. After I picked the lodge I wished to book ( Pondoro Game Lodge.. loved it) she booked my flights round trip flight to the area from Cape Town. She answered all questions I had regarding transportation to game lodge etc..

In November I reached out regarding trip insurance and she answered my email very promptly.

I couldn’t of been happier with my entire experience start to finish and wouldn’t hesitate to recommend her and Safari.com

Rebecca   –  
Singapore SG
Visited: December 2025 Reviewed: Jan 3, 2026

Email Rebecca

Attentive service
5/5

Our agent was very good at communicating with us, answering the smallest of questions immediately. Logistically everything went very smoothly. Terrific service.

Maria   –  
Australia AU
Visited: December 2025 Reviewed: Dec 29, 2025

Email Maria  |  35-50 years of age  |  Experience level: first safari

Amazing experience
5/5

It was just so easy! Dolan is a superstar, he altered our plan to our needs, we felt so safe and guided. From the airport to the airport- was super amazing! The staff at all the hotels were so friendly and nice. And whenever I had a question- Dolan was ok a stand-by. Really loved the trip, highly recommended, especially when you just want to enjoy and not to think about anything:)

Ali   –  
United States US
Visited: December 2025 Reviewed: Dec 28, 2025

Email Ali  |  35-50 years of age  |  Experience level: first safari

Trip of a lifetime
5/5

We had an amazing trip to Madikwe Game Reserve planned by safari.com. Shann was our planner for everything and she went above and beyond to meet our needs and customize our trip to what we desired. Our trip went so smoothly with no issues whatsoever and it was all because of Shann’s due diligence and the assistance of safari.com

Monica Mendez   –  
Mexico MX
Visited: December 2025 Reviewed: Dec 25, 2025

Email Monica Mendez  |  50-65 years of age  |  Experience level: first safari

The best experience ever
5/5

Shann from Safari.com is a knowledgeable, responsive, and genuinely caring tour handler who made every detail seamlessly and the entire safari experience feel effortless and unforgettable.
She took care of flights and accommodations and understood exactly what we wanted
Thanks 🙏🏻 Shann

David   –  
Australia AU
Visited: November 2025 Reviewed: Dec 24, 2025

Email David

They were very easy to deal with. They had great knowledge of the safari.
5/5

Safari. Com was a great company to deal with. However the lodge Hoyo Hoyo was quite run down. The staff were excellent and very helpful. However, for the price there were things that should be addressed. The pool was dirty, cloudy and unusable. The decking was in need of repairs and staining. The room had virtually no storage for travellers with suitcases. We had been travelling for 5 weeks and needed the cases. The room was dark and the bathroom was darker. The bed was comfortable. The food was generally good. Overall I would rate Hoyo Hoyo as a 3star property with some 5 star aspects.

Naomi   –  
South Africa ZA
Visited: November 2025 Reviewed: Dec 15, 2025

Email Naomi  |  65+ years of age  |  Experience level: over 5 safaris

Very efficient+ went out of her way to get accommodation we requested.
5/5

OUR OPERATOR RECOMMENDED KAPAMA RIVER LODGE FOR 6 SOUTH AFRICANS. WE WERE ALL IMPRESSED WITH THE QUALITY OF THE ACCOMMODATION, THE FOOD AND THE EFFICIENCY OF THE STAFF - A WONDERFUL AND SPECIAL FAMILY TIME, WITH A LOT OF EXTRA EFFORT TO ORGANISE A BIRTHDAY DINNER IN THE SEPARATE DINING ROOM.

Ashley   –  
United States US
Visited: December 2025 Reviewed: Dec 11, 2025

Email Ashley  |  50-65 years of age  |  Experience level: 2-5 safaris

Great communication and follow-up
5/5

We appreciated the clear information, options and instructions from Lana and the finance and insurance teams. They answered all of our questions and corrected small problems quickly. My only suggestion is that I would have appreciated receiving the name and Whatsapp/phone number of our driver/guide Abbas Mugabe in advance. He was outstanding in every way.

Ovetta   –  
United States US
Visited: November 2025 Reviewed: Dec 9, 2025

Email Ovetta  |  50-65 years of age  |  Experience level: 2-5 safaris

From the moment I contacted Safari.com Leigh-Ann was nothing short of wonderful.
5/5

I was traveling to South Africa on a solo trip and I knew right away I wanted to do a safari. I had visited Kenya just months earlier and through a friend who lives there was fortunate enough to get a guided safari tour. I wanted someone who would take care of all the details like in Kenya. Leigh-Ann and Safari.com didn't disappoint. They listened and were able to book me at the Shalati Kruger an luxurious resort which is very popular. From that first phone call I didn't have to lift a finger. Leigh-Ann kept me informed every step of the way, commuincating through both email and WhatsApp. I had my flights booked, and accomdation secured well in advanced. She even checked me in and secured my boarding passes. I didn't have to think and that was a blessing. I highly recommedn their top tier service.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 173
  • 4 star 36
  • 3 star 5
  • 2 star 3
  • 1 star 6
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