Safari.com
- Office In:
- Size:
- 20-50 employees (Founded in 2000)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $75 to $1,192 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Susan | 65+ years of age | Experience level: 2-5 safaris
Our guide was OUTSTANDING!
It was easy to plan our safari to Uganda with Safari.com's consultant. She was responsive and provided options allowing us to customize our intinerary. I believe we got good value for the cost of the trip. Other than some of the drives being longer than expected, everything went off as planned. Our guide was very personable and knowledgeable. He was an excellent driver and was great at spotting wildlife. Most of the lodges and food were excellent. The staff everywhere was wonderful. A great trip over all!
The only thing keeping my rating from being a 5 was that Safari.com did not provide much documentation or a formal contract of what the final trip entailed.
Email Kendall | 35-50 years of age | Experience level: first safari
Worth booking thru the agency because they answered so many questions leading up to trip
The agency was aware of a discount offered at one of the lodges (that we would have otherwise missed out on). They compared the different companies in a very honest and transparent way and they answered questions on WhatsApp regarding other plans we had while staying in SA. It was worth having access to their experience instead of booking alone.
Email Alice | 20-35 years of age | Experience level: first safari
The most AMAZING trip
Communication was excellent from the very beginning. I always received a response within 24 hours — even over the weekends — and I was really impressed by how attentive the team was and the range of options they offered.
In terms of value for money, safaris are not typically the cheapest option, but I genuinely believe we received great value for what we paid, considering where we stayed and everything we experienced. Sanbona Wildlife Reserve was an incredible place, and we had the most amazing trip celebrating my husband’s 30th birthday there.
LI
Email Juergen Weiss | 65+ years of age | Experience level: 2-5 safaris
Too many pushing emails. Too many infos to provide. Would not use again safari.com
We sent an email and wait for answers but once safari.com sends an email or request they are pushing for immediate decisions. To much pressure. Maybe it is an AI based software behind it? Value for money is very low. The lodge that we did end up with was the worst in our 5 times in the bush. Pictures presented nicely but far away from reality.
Reply from Safari.com
Posted on Mar 9, 2026Dear Juergen,
Thank you for your honest feedback.
You're right that our follow-up process felt more like pressure than support. That's not the experience we want to deliver, and we've taken your comments on board.
Regarding the lodge, your experience confirmed concerns we already had about this property. We have since removed it from our portfolio entirely and it will not feature in any future itinerary.
We hold ourselves to a high standard and when we fall short, we act. I'm sorry this trip didn't reflect the level of service we're known for.
We have reached out to you directly and I hope our correspondence has left things on a better footing.
Oliver Bryant
CEO, Safari.com
Email Merianne | 65+ years of age | Experience level: 2-5 safaris
Incredibly helpful, knowledgeable, professional, responsive and resourceful
Jolene Welsh was the best of the best and she was put to the test because I had a medical emergency and needed to reschedule my trip at the last minute.
She found a wonderful lodge for us, Inyati, and arranged for the lodge and Federal Air to give us a credit that we were able to use a few months later.
We can’t thank her enough and look forward to using her services again.
Email Rosemary | 65+ years of age | Experience level: 2-5 safaris
Excellent contact and service given throughout.
Keith Chideme handled our booking and he was efficient, quick to respond to queries and very helpful. We stayed at Ukhozi Lodge at the Kariega game reserve and it could not be faulted. The accommodation and food and drink were of a high quality. The staff were very welcoming and made a happy team. Our 3 day safaris were absolutely amazing and we have returned with wonderful memories of sharing beautiful country with such a variety of animals. Thank you Safari.com.
Email Erlene Stephens | 65+ years of age | Experience level: first safari
Best Experience Ever
We embarked on our safari journey of 4 days and 3 nights on March 1st, 2026. Cayla informed us beforehand that our original accommodations at Simbavati would have to be updated due to flooding. We were upgraded to Rock Fig Lodge and there are no words to describe our experience here. I was speechless from the moment we arrived being greeted by Margariute with warm towels. We were then fed an amazing lunch and shown our incredible lodge accommodations. It is a small boutique lodge setting only serving 12 people at a time.
Every single staff member from Donie who was our Safari guide, Eddie our tracker, Kelly and all restaurant staff from Ishmael, Enough and many others were top notch. The food prepared by the chefs was amazing. My husband and I had massages done also by Siene and they were the best we have ever had.
We were provided 2 safari drives a day and saw 3 of the Big 5 and so many other animals. We also had elephants right outside our room.
Cayla, with Safari.com made our experience seamless and I would encourage anyone wanting to experience a safari that is am over the top experience to book with them. You will not be disappointed.