Safari.com
- Office In:
- Size:
- 20-50 employees (Founded in 2000)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $67 to $1,059 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Matt D | 35-50 years of age | Experience level: first safari
Customer service on a whole new level!
We initially made our enquiry via the Kruger Park website and received a very quick response from Giada. From that moment on she worked tirelessly to deliver an itinerary which met our brief exactly and as this was our first safari, offered excellent advice to ensure we were making the right decisions. As I am based in China, Giada and I often spoke at rather anti-social times for South Africa and regularly on weekends - she made herself available at any time to respond to our (many) questions. Following our booking, Giada kept in regular contact to offer advice and then throughout the trip she ensured everything was running smoothly. I can honestly say that it was one of best examples of excellent customer service I have ever experienced from the start to the finish and Giada was able to not only deliver an amazing itinerary but also pre-empt and anticipate our questions and concerns. Thanks to her hard work and determination to ensure she met our brief, Giada created the trip of a lifetime and I would have no hesitation in recommending her and the team.
Email Colin Ward | 65+ years of age | Experience level: first safari
Overall, a very professional and smoothly run operation
The standards of accommodation and travel arranged for us were excellent and met all expectations. The Kruger park lodge at Hazyview was probably not the best choice for us on a short stay as it more suitable to long stay, self catering families than a couple on tour.
A minor discrepancy with a car rental company over billing still not resolved.
CA
Email paula da silva | 65+ years of age | Experience level: over 5 safaris
fantastic experience. excellent service.
Excellent. Fast. Professional.
Thank you.
See you in July 2018
US
Email Rebecca Shedd | 50-65 years of age | Experience level: first safari
Everything but a Unicordn
We stayed at Jock Safari Lodge for our trip to Kruger National Park and that decision made all of the difference. The facilities were wonderful, the staff was outstanding, and our ranger (Jacob) was so amazing that we jokingly asked if he would be showing us a unicorn - since he'd already shown us the Big Five, the Ugly Five plus many other things everyday that we were there it made sense to think he could find a mythical animal too.
The days involve a 5am wake-up call, 5:30am coffee, and out on a drive in the dark to look for absolutely amazing animals. Then breakfast - lunch - tea and an evening drive before dinner. Read the reviews that talk about chilly mornings and evenings and plan accordingly based on time of year.
Our 4 day/3 night stay was just about right. The size of the lodge (12 luxury huts) limits what you can do between drives. The rangers do a great job of communicating where the animals are so no two days were alike.
We worked through a broker for Kruger accommodations and he was thrilled that this property was available for us - we were thrilled as well
PT
Email Pedro | 20-35 years of age | Experience level: first safari
Real safari experience!
Always remember the perfect amount of days to visit Kruger is n+1!
You can't get enough of the wildlife, landscape and peace of mind
Email Miika | 20-35 years of age | Experience level: first safari
3 day classic safari - perfection
When we booked our flights to visit our friends in the greater Jo'burg area we were suggested to go on a safari while in S.A. We did a bit of searching around and asked for a few quotes, one of them from KrugerPark.com. While some of the other providers returned us impersonal emails, Andy from KrugerPark.com actually personally called me and asked for our expectations and wishes. He then sent a very competitive quote by email and followed up to see if all the details were correct for us etc. We decided to bite the bullet and I'm glad we did!
For the safari (organised by Outlook Safaris) we were picked up from our hotel by super friendly drivers and driven to Skukuza. On the way we already saw zebras, kudus, rhinos and giraffes (at a petrol station!). We were looked after extremely well throughout the visit and given very friendly advice and schedule by the team. The bungalow we stayed in was clean and did the job well - not that we spent more time there than for sleeping; busy schedule. As an aside, the restaurant and shop on site are very reasonably priced considering they're the only places you can buy anything in a 100 mile radius; no need to pack emergency rations.
As for the game drives, we had several drivers and types of trips during which we spotted so many animals and sights I lost count. Of the big five we only missed a leopard (by a few minutes, several times) but did see an impala in a tree, ripped into two parts by a leopard. My daughter was very impressed! She was also impressed by the lions, giraffes, mongooses, warthogs, hippos, rhinos, crocodiles, elephants and all the other wonderful animals.
Considering that we had no expectations beforehand we were super impressed and a bit disappointed we only packed our smartphone cameras with us. Good thing then that FJ (one of the guides) is a professional photographer and took amazing photos with his super camera - and all the photos can be seen on the Outlook Safaris' FB page.
All in all I would very, very warmly recommend booking a safari with KrugerPark.com.
Email Pat | 50-65 years of age | Experience level: over 5 safaris
A very restful, pleasant experience.
It was an awesome experience. The comunications between myself and Heleen Coetzee made it such a memorable one. On as more negative note, I have been coming to the Kruger for many, many years and it has mostly been a great visit but is marred by the staff at the main gates. If you are a day visitor, can't you find another way of booking in every day. How about just buying an entrance ticket for the period that you are going to be coming in and maybe just confirming your entrance at the main gate at security. There are long long ques and people get very itrritated by the slowness, in particular , at Crocodile Bridge and the staff are not at all efficient.
US
Email April | 50-65 years of age | Experience level: over 5 safaris
Excellent service
I worked with Nelia, she quickly responded to my request and provided an itinerary that worked perfectly for us. I had requested some changes from the advertised itinerary on Safari Bookings and she seamlessly put it all together. The payment process was easy and I appreciated the option of paying by credit card instead of having to wire funds.
I waited to write my review until after we completed our safari and the execution was flawless; Safari.com booked our domestic flights, arranged ground transportation and booked us at the lodges of our choice in Balule and Timbavati. Loved both lodges and the reserves; they were different than, but compared favorably, to our previous experiences at Sabi Sands.
This was my fifth safari where I started the booking process on Safari Bookings and all have been outstanding experiences (all with different local operators). I highly recommend both Safari.com and Safari Bookings.
PR
Email Jeanette | 65+ years of age | Experience level: first safari
Great service
I worked with Safari for around two years planning and making changes due to the pandemic. They honored every deposit given and re scheduled every reservation as needed. Catherine Jacobs was very professional and efficient. Would definitely use them again.
Email Brian | 50-65 years of age | Experience level: first safari
The safari was luxury and a superb experience
Due to the currency exchange rate , the safari was excellent value for money
The food was lovely really enjoyed breakfast , lunch and dinner every night