Safari.com
- Office In:
- Size:
- 20-50 employees (Founded in 2000)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $65 to $1,034 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Nicole | 35-50 years of age | Experience level: over 5 safaris
Absolutely disgusting service
Travel to the Kruger park at least twice a year but this was the first time booking through safari. Com.Arrived on holiday with a double booking people and after verbal promises from safari. Com nothing was resolved. Absolutely disgusting service
CA
Email daniel | 50-65 years of age | Experience level: over 5 safaris
Awful experience - will never use this company again
After arriving from a fabulous trip in Masai in Kenya which was exemplorary - Kruger experience in terms of accomodation and service whilst trying to resolve the situation was disappointing to say the least. We had spent almost 10k CAD for 6 people and after seeing where we were accomodated (between a caravan park and gas station) and that we would be required to spend most of our family time in this dump (between 2 drives - we decided to leave after 10 minutes of arriving. Our kids would not even sleep on the beds provide in teh chalets (size of a washroom) and washrooms and shower were pathetic (unlike pictures sent to us).
People i dealt with were Bjorn Van Huyssteen and Alexis Boshoff amongst many others...
What a wate of 100 000 ZAR
Spent 2 days driving back to JHB as we could not get a return flight and miscommunication wth tour operator. Alos promised a refund which unsurprisingly we were later informed after numerous call - that they will not refund a cent.
Emabarrassed as a South African who previously spoke highly of SA and services offered here. Never again will i use this company or anyone assocaited with them. Especially as they did not even have an idea of whwre we were staying or never visisted thsi place.
Was also advised that ony after payment was made that airport taxes will be an additional 17% of total package already paid...
BTW - 3 star meal and wine - meant shhopping at local store and cooking in a common kitchen and then carrying your own chairs to "dining area" about 400m away..
US
Email Gregg S. | 50-65 years of age | Experience level: first safari
Andy Saidy made fantasies come to life!
I relied completely on KrugerPark.com, and especially Andy Saidy to put together my holiday ... and I was not disappointed! Everything I had dreamed and fantasized about Africa came true and was brought to life. From the exceptional staff at every lodge I visited, the literal "works of art" that were my dinner plates, the 5 Star accommodations, to the animals, animals, animals! And I won't even attempt to describe the beauty of Africa itself! My transfers were all handled smoothly, efficiently and with a great deal of aplomb due to the drivers being so well informed with not only the locale, but also about my itinerary, timing, and destinations.
Not only did I see the Big 5 many times, but had the opportunity to see a Leopard relaxing after having finished her meal for the day, several Pride of Lion, 2 young male Giraffe toughing it out with each other, but Zebra, Hippo, Giraffe, Crocodile, Kudu, and too many others to mention. Animals I didn't even know existed!
If you have longed for a lifetime to see even a small part of Africa as I had, or even if you're simply contemplating someplace new to visit, I highly recommend KrugerPark.com and Andy Saidy with the utmost of confidence that your Safari will be a stunning success and will leave you with memories that will last a lifetime!
FR
Email Christine | 50-65 years of age | Experience level: first safari
A straightforward booking experience with very good follow-up
We took a bit of a gamble on our dream safari to Madikwe and didn't book it until three weeks before we travelled - which meant that we could make a "short notice" booking and therefore save a lot of money on a safari which would otherwise have been out of our price range. Luckily for us, there was still availability at the wonderful Tuningi Lodge, and we had a truly memorable holiday there. We found Keith Chideme at Safari.com very easy to communicate with and quick to respond throughout the whole experience, and I would definitely recommend his services to anyone considering a similar trip.
Email Elizabeth Constable | 50-65 years of age | Experience level: first safari
Amazing 7 star service!!!
It was so easy and I felt safe in the knowledge I was looked after. I am a woman travelling alone and Giada made me feel very secure. The best possible choice was made for me.
US
Email Paulette and Warren | 65+ years of age | Experience level: first safari
The most amazing trip of our lives.
Clive did an amazing job for us. We started out at a wonderful hotel in Cape Town - Table Bay Hotel. We had a wonderful guide for the day (Lynne Abrahams). All the transfers worked perfectly and we started our safari in Tanda Tula. The tented camp was wonderful. Forman was our guide and he told us everything about all the animals.
We then went to Chitwa Chitwa which was incredible. There are no words for the wonderful lodge - we stayed in the Chitwa House - thanks to Clive. The safaris and animal sitings were unbelievable. We will remember this trip for the rest of our lives and are hoping to come back. Armond was our guide and was so knowledgeable. The food was wonderful and we were served like royalty.
Hoping to come back soon. We left our hearts in South Africa.
US
Email Larry S. | 50-65 years of age | Experience level: 2-5 safaris
Great experience with Krugerpark.com
Below is a letter I wrote to Anthea, the representative at Krugerpark.com, who put together a vacation package for me and my wife recently:
I'm writing to thank you for all your help in arranging a great vacation for me and my wife Jan. We had a great time at the GreenFire game lodge at greater Kruger Park and at the Dreamfields guesthouse in Hazyview. The GreenFire lodge was especially amazing, we saw the Big Five and many other animals, the owner, staff, meals and accommodations were great. I would recommend this to anyone. They also arranged for the all day ride through Kruger park which was included as part of booking through your agency, a nice change of pace that made us feel like royalty. I had a little trouble with all the steps due to my disability but you must have talked to them as they put me in the closest chalet with the shortest walk which helped a lot.
Everything went off without a hitch, I will be sure to recommend you and your agency to anyone I meet who may be considering SA as a vacation destination, thanks again for everything!
Email Danni | 50-65 years of age | Experience level: first safari
Amazing experience
We cannot fault the holiday we had in Kruger. Everything about it was fantastic. All the stress was taken out of it as everything was organised for us, we just had to turn up! It was excellent value for money! Accommodation was comfortable and clean, the safari guides were passionate and knowledgeable and happy to accommodate anything we needed. They knew where to take us to get the most out of our safaris and what we saw in Kruger Park far exceeded anyone's expectations. It was really the trip of a lifetime and we will never forget it. Thank you to everyone involved in making it so memorable, we can't name everyone but thank you to Andy Saidy all your help organising and dealing with all our queries.
NL
Email Linda | 20-35 years of age | Experience level: 2-5 safaris
Not satisfied
Please do not book at Krugerpark.com. We had booked the 3-days Safari. After several email contact we succeed to let them know we will drive by ourself inside the gate to the camp. That was no problem they said. Arriving at the gate we had to pay to enter the gate again (R560) The gate fee was in the package we booked, so we already paid for it. Arriving at the camp, nobody knows about us. There was no reservation. Tried to chat with Krugerpark.com, nobody responded. Then we call them, I couldn't understand a word they where saying because of the bad connection. They called me back and gave a reservation number. (The calles costed me R300) Back to the reception, nothing to find again even with the reservation number. Asked the reception if they can contact Krugerpark.com for us. Finally the found something. Krugerpark.com called the driver and he picked us up finally, already to late for our first game drive. Back in Holland again I started contact Krugerpark.com to get our money back for the gate fee and my telephone costs. Pff not funny anymore, I think I had to explain 10x what happened to the same lady. 3 months later (february), sending several reminder emails I finally got an email that they will refund my money. No it is june and I still haven't received any money.
Reply from Safari.com
Posted on Jun 10, 2016My sincerest apologies! Your travel consultant no longer works with us and your refund got lost in the process. We are processing your refund and some. Again my sincerest apologies
US
Email Mike | 50-65 years of age | Experience level: 2-5 safaris
remarkable experience, well-organized
We did the 5-day, 4-night tour, 2 nights at Pretoriuskop camp in Kruger Park and 2 nights at Kapama Private Reserve. The overall experience was fantastic. The Kruger Park component was more basic and less intimate but only in comparison to Kapama after the fact. Arrangements in both places were well done, with no glitches. The tour operators at Kruger (Outlook Safaris) were friendly, knowledgeable and instructive on the game drives, and went out of their way to accommodate our various dietary needs for meals. Kapama is much more up-scale, a beautiful lodge (Kapama River Lodge) in a beautiful setting, and the staff were amazing. The experience was more intimate than at Kruger because the jeeps are open, and it was just our family with the driver and tracker. We saw 3 of the big 5 at Kruger, and all 5 in the first two drives at Kapama. Transportation to/from and between places was flawless, and the drivers were friendly and informative. Overall, well-worth the cost for a unique lifetime experience.