Reviews

Average User Rating
4.7/5

Rating Breakdown
  • 5 star 140
  • 4 star 33
  • 3 star 5
  • 2 star 3
  • 1 star 5

Sort By: Date Most Helpful 1-5 of 5 Reviews
Joey   –  
South Africa ZA
Visited: April 2016 Reviewed: May 8, 2016

Email Joey

The review below is the personal opinion of Joey and not that of SafariBookings.
Tedious, since I continuously needed to follow up on my queries and bookings!
3/5

The tour that I had in mind, was booked as per request, except for one stay at Skukuza. The hosts that are present on the live chat need to make more effort to provide guidance and really find out what it is the customer wants on their trip. Overall, we were very happy with the suggestions and our bookings...however, there were one or two camps that didn't provide us with what we wanted. (Self-catering) wise...this is not a train smash, but it could have been avoided.

Reply from Safari.com
Reply from Safari.com
Posted on May 9, 2016

Hi Joey

We are glad to hear you were happy with the suggestions. Feedback is what helps everyone improve and if you mail your consultants about exactly what was lacking at the self-catering camps we will pass the feedback along.

Thank you

Chirster Svensson   –  
Sweden SE
Visited: February 2018 Reviewed: Feb 22, 2018

Email Chirster Svensson  |  50-65 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Chirster Svensson and not that of SafariBookings.
rather average compared to other safaris we did in the greater Krüger area
3/5

The flights and accommodation were arranged according to our bookings. Unfortunately, we could not do the promised last morning game drive, but dit a rather disappointing Panorama tour ( short stop the waterfall, not the Potholes ...) on our way to the airport instead. The other game drives were rather 'a hunt for the Sabi leopard' whilst kind of sometimes missing the overall safari experience .

Franco   –  
Italy IT
Visited: April 2016 Reviewed: May 20, 2016

Email Franco  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Franco and not that of SafariBookings.
more expensive than planned
3/5

As I have already told them I felt cheated when I was charged the drop off of the rented car. At Kruger park they knew it from the very beginning that the trip included renting the car in Port Elisabeth and driving all the way to Cape Town and dropping the car at the airport. They never told me the was an extra charge for it and I felt cheated, I also felt cheated when they charged me 2.5 % for paying by credit card. Other than that the trip was fine but i would not use them again ! sorry but you need to be clear from the onset.

Manuel   –  
Portugal PT
Visited: May 2016 Reviewed: May 8, 2016

Email Manuel  |  50-65 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Manuel and not that of SafariBookings.
I went a lot of to Kruger (more than 30 times...); it was the 3th time that I have problems with c.c
3/5

Your safety is our priority. As an accredited member of South Africa's
most well-known tourism authorities, Cape Town Tourism and the Southern
Africa Tourism Services Association, we uphold strict policies and
adhere to stringent regulations. We use state of the art encryption and
never store your credit card details. We are also the first South African
travel company to use 3-D Secure (3DS) credit card security.


It,s not true!!!
My credit card was used for somebody during my stay with you, and they "stall" my money from my account...

Reply from Safari.com
Reply from Safari.com
Posted on May 9, 2016

Hi Manuel.
We hear your frustration.

Credit card fraud, especially skimming, is a global problem and we do everything in our power to prevent it from occurring.
As a travel company, we process a high volume of credit cards, therefore, we use 256 bit encrypted SSL and 3DS, for supporting banks, and do not store any of the card details.

If we can assist with a formal investigation please contact your consultant and we will be more than willing to assist.

Our sincerest apologies for the inconvenience.

Blits du Plessis   –  
South Africa ZA
Visited: July 2014 Reviewed: Nov 26, 2015

Email Blits du Plessis  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Blits du Plessis and not that of SafariBookings.
Booking made in name of agent, not us,thus creating stress when we could not access park
3/5

Safari tour ok, other time spent great! Booking was made under agent's name, and not our name. We therefor struggled to convince gate personnel that we did book, as they could not find our names.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 140
  • 4 star 33
  • 3 star 5
  • 2 star 3
  • 1 star 5
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