Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 119
  • 4 star 14
  • 3 star 3
  • 2 star 0
  • 1 star 6

Sort By: Date Most Helpful 1-3 of 3 Reviews
Beatriz   –  
Spain ES
Visited: September 2026 Reviewed: Sep 11, 2026

Email Beatriz  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Beatriz and not that of SafariBookings.
Service could be improved, vague planning.
3/5

The driver was excellent, and the hotels, while simple, were decent.

However, regarding the 4-day Masai Mara and Lake Nakuru itinerary: it states that you’ll see Lake Naivasha from a viewpoint, but that doesn't actually happen—you drive past it on the road, but there isn't even a stop.

Also, we only spent three hours in Nakuru Park, even though the entrance fee is $95.

The picnic lunch provided during the safari is quite meager—just a piece of bread, a piece of chicken, and some fruit to last the whole day.

On the days we were scheduled to stop at a roadside restaurant for lunch, the stop happened at 11:30 AM 😅.

All in all, the parks were great and the staff were pleasant, but the service itself leaves a lot to be desired.

(automatic translation from Spanish)

Anouk   –  
Switzerland CH
Visited: March 2017 Reviewed: Apr 25, 2017

Email Anouk

The review below is the personal opinion of Anouk and not that of SafariBookings.
The experience was good but could be more knowledgeable
3/5

Going to the Masai Mara at the end of March was a great idea, the landscape is green, beautiful and few tourists are there.
The tour I booked with Safari Line was worth the price. Food was good, the place where we sleep was okay, otherwise I thought the guide could have told us more about the wildlife and also stop a bit more on the way to see other animals than the big five. This probably depends also on the group you are with.
In general, I think we should be careful not going too close to the wildlife so that we do not disturb them, but it was clearly not the case in Masai Mara, that's also why tourists are happy at the end of the day...

Jason   –  
United States US
Visited: January 2017 Reviewed: Jan 27, 2017

Email Jason  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Jason and not that of SafariBookings.
bumpy road
3/5

On the whole, this was a decent experience.
We weren't aware the road into Masai Mara was so incredibly bumpy, and with two small children and a pensioner on board, this was information that should have been passed on to us from the start as a matter of courtesy. The car itself was very loud and the windows were quite shaky, which of course was magnified during the bumpier parts of the journey.
There was a question about money and residency status that was problematic, but eventually resolved after a few talks on the phone.
Our stay at the eco-center was pleasant, the people were friendly, and the food was lovely.
Our driver was kind and knowledgable.
Because we had two young children with us, the morning outing on the 3rd day was scrapped.
Unless a different van was available, I don't think we would ride with Safariline again.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 119
  • 4 star 14
  • 3 star 3
  • 2 star 0
  • 1 star 6
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