Reviews

Sort By: Date Most Helpful Rating 31-40 of 57 Reviews
Loretta   –  
Canada CA
Visited: September 2017 Reviewed: Oct 18, 2017

Email Loretta  |  50-65 years of age  |  Experience level: first safari

Amazing trip of a lifetime from start to finish!
5/5

Our initial correspondence with Levis and the subsequent planning and fine tuning of our vacation went so smoothly; we were able to include many different places and activities and our trip was built just for us. Levis was available for all of our questions and responded promptly each time. Thank you! We had a variety of accommodations in both Kenya and Tanzania and each one had its own charm. The staff at every lodge, inn or tented camp were superb - the rooms were very comfortable and the meals always very good. The main attraction of course were the amazing safaris we experienced in Kenya and Tanzania. We had the best driver/guides around - Charles in Kenya and Amani in Tanzania. Both are so knowledgeable and freely shared so many facts about the wildlife, birdlife, plant life that surrounded us. We could not believe that each day was better than the last. These two men did their best to give us the ultimate trip and we most certainly had it. We always felt safe and looked after in both countries. We saw the Big 5, and twice saw rhinos and leopards! How incredible is that? We even saw zebras and wildebeest migrating over the Mara River. My description of our 13 days is "mindblowing". Thank you so much, Hallmark for a trip of a lifetime!

Patricia Byrnes   –  
Canada CA
Visited: September 2017 Reviewed: Oct 18, 2017

Email Patricia Byrnes  |  50-65 years of age  |  Experience level: first safari

Hallmark gave us a "Trip of a Lifetime" experience.
5/5

Right from day one, the pick up at the airport in Nairobi, our Hallmark experience was incredible. Levis had planned an amazing tour for us of Kenya and Tanzania, hitting all the spectacular "must see" national parks of these two countries. This was, without a doubt, our trip of a lifetime, it exceeded our expectations in every way. Our two drivers, Charles in Kenya, and Amani, in Tanzania were incredibly knowledgeable, friendly, polite and made our trip the most unbelievable adventure of our lives. They were so attentive, patient, and willing to please our every whim and desire, stopping whenever we asked for that "yet another" spectacular picture of one of so many beautiful animals, always educating us on facts about the animals. Our accommodations were amazing, from high end to more adventurous, (but comfortable) tents, sharing the open spaces with the animals. We always felt safe, protected and very cared for by everyone, lovely people wherever we stayed. I would highly recommend Hallmark Travel Planners, (and I already have), to our friends and family and anyone else wishing to travel to East Africa. I hope that I can return in a few years and have Levis book my next adventure. Kenya and Tanzania have left a mark on my heart, and now I hope to see a little more of Africa in the coming years.
Thank you Levis, Charles, Amani and Hallmark!

Julie   –  
United States US
Visited: September 2017 Reviewed: Sep 29, 2017

Email Julie  |  35-50 years of age  |  Experience level: first safari

Pain and worry free booking experience with exemplary customer service.
5/5

We booked our safari with Levis at Hallmark Travel Planners. We ended up with a 16 day safari in Kenya and Rwanda. Over the course of a year, Levis politely and quickly answered all of our questions (I think I emailed him around 60 times!!). He was always courteous and professional. He ensured that our requests for what we wanted out of our safari were met. Our accommodations and experiences were superb as was our private tour guide in Kenya, Anthony. The Gorilla trek in Rwanda was an amazing experience- I highly recommend adding this to your trip if you can spare 2 or 3 days.
I cannot say enough about how incredible our safari was and I am sure it had a lot to do with Levis experience and commitment to his customers.

Thank you Levis!!

Michele   –  
Australia AU
Visited: July 2017 Reviewed: Sep 16, 2017

Email Michele  |  65+ years of age  |  Experience level: first safari

Answered emails promptly and helped ease any banking glitches.
5/5

Right from being picked up at the airport in Nairobi until we were returned there at safari's end we were more than happy with the experience. Our driver guides were very good and went out of their way to show us their animals. Food and accommodation in the safari camps was of a very high order, with the one at Lake Manyara outstanding in every respect.

Jan   –  
United States US
Visited: June 2017 Reviewed: Jun 23, 2017

Email Jan  |  35-50 years of age  |  Experience level: first safari

Wonderful safari experience with kind and knowledgeable guide
5/5

My 19 year old son and I traveled to Kenya and Rwanda through Hallmark. We had an absolutely wonderful experience. Our guide Gordon was always prompt. He was very knowledgeable about the locations we traveled to, the animals we encountered and he knew how to help us get the best experience that we wanted out of our trip. Hallmark was always ready to answer my many questions that I asked prior to the trip.

Suran   –  
United States US
Visited: March 2017 Reviewed: Apr 7, 2017

Email Suran  |  35-50 years of age  |  Experience level: first safari

Memorable affordable and perfect safari packages.
5/5

Real quick e-mail reply since we contacted the agency. Affirdable safari packages that we could customize our plans. They took a good care of us during our safari there, including pick-up and drop-off services. Two thumbs up for the company.

Claus   –  
Denmark DK
Visited: February 2017 Reviewed: Feb 20, 2017

Email Claus  |  50-65 years of age  |  Experience level: over 5 safaris

Everything just went very well. Perfect trip
4/5

Communication good and quick response
The driver always came on time - the game drives were just perfect and the driver was eager to show as much as possible. The accommodation was perfect except that the staff was "too eager" to make our stay at Ashnil perfect.

Sonja & Storey Lindsay   –  
Slovenia SI
Visited: January 2017 Reviewed: Jan 24, 2017

Email Sonja & Storey Lindsay  |  65+ years of age  |  Experience level: 2-5 safaris

Looking for a special East African safari?
5/5

Looking for a special East African safari?

Having been to East Africa before, we knew what we wanted to see and do. Hallmark Travel Planners had an existing program that could be modified to meet our desires. Working with Mr. Omondi via e-mail was pleasant and hassle-free and we did indeed experience the trip of a lifetime.

Hallmark Travel Planners utilizes experienced driver/guides knowledgeable in the wildlife, geography, people and cultures, of their respective areas. These guides treat you with consideration and respect and are anxious to ensure your safari is pleasant and fruitful. You want to stop in the middle of the road to take a picture and they will stop in the middle of the road while you get that perfect shot. You want to see a specific animal, they will find it for you, often “up close and personal”.

The accommodations selected for us ranged from an isolated tent camp to unbelievable African luxury with each location providing a unique atmosphere enhancing our safari experience. There were no bad choices, nothing second best. We thoroughly enjoyed each and every location.

We highly recommend Hallmark Travel Planners to anyone contemplating a trip to East Africa.

Franz   –  
Austria AT
Visited: November 2016 Reviewed: Nov 10, 2016

Email Franz  |  50-65 years of age  |  Experience level: over 5 safaris

very good experience 3 days Masai Mara
4/5

We ( 3 pax) booked a 3 days Safari to Masai Mara from Kisumu. Organisation was flawless with very quick responses to inquieries and in finding solutions. Everything went smoothly and was well organized. The driver/tourguide Lukas was an excellent driver and we never felt insecure even in crowded traffic. In the park he had an excellent knowledge of wildlife. He was also very interested in showing us as much as possible. The safari vehicle provided was the only thing which was not to our full satisfaction. For the safari it was fine, as it was an old but very robust 4WD bus with a push up roof and a very hard suspension. Which was the big disadvantage for the 6.5 hours road trip to and from the park. It would be wise to consider providing a better transport - including one with a fuctioning air condition - for the long distance drive and swich to the safari van only for its purpose. In total we had a nice experience, saw a lot of animals - of course the agency cannot be credited for that - but it must be credited for the very good organisation and the selection of the excellent driver-guide.

Benjamin and Jeanne   –  
Germany DE
Visited: October 2016 Reviewed: Oct 30, 2016

Email Benjamin and Jeanne  |  20-35 years of age  |  Experience level: first safari

Very friendly and spontaneous help
5/5

The Hallmark Travel Planners reacted very spontaneuosly on our request to plan a tour to the Loita Hills/ Maji Moto and booked a affordable, nice place to stay there (we got an offer only a few hours after we called him so we could start our journey the next day). Levis, who managed everything for us, was very friendly and flexible in helping us to plan our tour. Also we felt very well advised, which tranports to take. The tour itself was very beautiful and special, as due to our little budget, we didn't end up in the most touristic spot but in a little village called Ewaso Ngiro, close to Massai Mara, where we felt very much wellcome by the staff of the camp as well as by the people living there.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 48
  • 4 star 6
  • 3 star 2
  • 2 star 0
  • 1 star 1
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