Reviews

Sort By: Date Most Helpful Rating 21-30 of 66 Reviews
Iris   –  
Netherlands NL
Visited: December 2021 Reviewed: Dec 17, 2021

Email Iris  |  under20 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Iris and not that of SafariBookings.
Nice view but poor guides.
3/5

We booked the Ndere Island Tour, of one day. Although the views were amazing, we had issues with the tour guides. We were on a boat for quite a long time and were very curious about Lake Victoria, but the guides seemed not interested in us and mostly kept to themselves, which was okay since it was early in the morning and not really part of the tour. However, we had to stop to pay parkfees to the Kenyan Wildlife Center, where our Hallmark guides started to argue with the employees about prices. We got a great but annoyed guide from the KWC and he showed all of us around on Ndere Island. Once again, nice views, but our own guides were having a vacation too: they made plenty of pictures of both the view and us, and seemed to be there for the first time. There seemed to be a rush and in high tempo we walked across the island at noon in full sun. Requests to rest or even look for more animals than the ones we bumped into were not taken seriously. Afterwards we asked to see hippos as they said they would do, but they laughed us off. Long story short, we paid a lot of money for our guides to basically have a tour too, next time we will just book at the Kenyan Wildlife Center and do without the Hallmark guides!

Lloyd Haynie   –  
United States US
Visited: September 2021 Reviewed: Dec 3, 2021

Email Lloyd Haynie  |  65+ years of age  |  Experience level: first safari

Our long tour was perfect!
5/5

Our trip through Africa was complicated by the Covid epidemic and had to be delayed by 14 months. Hallmark Travel arranged for all of our test (7 of them) to be taken and results provided. Our trip was amazing and our guides were equal to the task, the guides were at each port of entry on time with a name plate. Rwanda was the exception due to the country's requirement for a 24 hour isolation upon arrival. Our amazing trip was very long and included: Egypt, Rwanda, Tanzania, Nigeria, and Victoria Falls. Hotels were 5 star or historically significant (we got to stay in same room that the Gorilla lady used in Rwanda which was amazing.) In Egypt we saw old Cairo, sailed the Nile from Luxor to Aswan, got close the Pyramids and museums. In Rwanda we visited a large group of gorillas. In Tanzania we did an amazing river hike, saw the flamingos, toured the amazing crater, and had long journey through the Serengeti. In Nigeria we toured the Masai Mari and another Nat Park in Nairobi. Our final stop was the amazing Victoria Falls. All in all every part of our trip was a full 10 out of 10. Thank you Lewis and Hallmark travel!!!!

Michael M   –  
United States US
Visited: September 2019 Reviewed: Nov 24, 2019

Email Michael M  |  20-35 years of age  |  Experience level: first safari

Spectacular Honeymoon Trip!
5/5

Hallmark planned an unforgettable honeymoon for my wife and I this past September! We spent 5 days on Safari in Maasai Mara and Serengeti parks and a week at Diani Beach on the coast. Levis was incredibly helpful and easy to work with in designing the perfect itinerary for us and made sure that we were well taken care of during our trip. Both safari guides were super personable and friendly and the accommodations were fantastic. We even had the added bonus of seeing Nairobi during our layover on our way back and having dinner with Levis and his wife (a great personal touch!) I HIGHLY recommend Hallmark travel to anyone looking to plan their trip to eastern Africa!

Scott and Amanda   –  
Australia AU
Visited: August 2019 Reviewed: Oct 4, 2019

Email Scott and Amanda  |  35-50 years of age  |  Experience level: 2-5 safaris

Second amazing Safari courtesy of Hallmark
5/5

This was the second time choosing Hallmark to organise our Safari. After our first time in Febuary 2018 we were extremely happy with how it all went we had no hesitation for Levi's to organise our next safari to Tanzania. Once again Levi's did not disappoint, everything from the email correspondence to the actual safari went smoothly. We did have 1 last minute change of accommodation halfway into it but the replacement accommodation was very acceptable. Both our guides were brilliant once again. We requested to have one of the same guides(Freddy) as last time as we due to the great experience we had then.

Thanks Again Levis

Erin   –  
Canada CA
Visited: August 2019 Reviewed: Oct 1, 2019

Email Erin  |  50-65 years of age  |  Experience level: first safari

Excellent service.
5/5

Leviis was very responsive when helping us plan our safari The safari guide was very friendly, knoledgeable and took great care of us. Everything turned out exactly as planned... actually it exceeded our expectations. Thank you!!

Dian B   –  
Canada CA
Visited: June 2019 Reviewed: Jul 4, 2019

Email Dian B  |  65+ years of age  |  Experience level: 2-5 safaris

Levis, our contact was receptive, courteous and informative regarding our request. We felt confident
5/5

We booked a one day Birding Specific professionally guided tour, through Nairobi National Park prior to our 10 day safari. Levis interpreted our needs and wants and came up with a great plan including a land rover for optimum photography. We needed to alter our plan slightly and that was not a problem. We felt very confident. Patrick our guide was very knowledgeable about bird identification, migration, behaviour etc. He was so willing to move the land rover for the best photos etc. and it was evident that he wanted us to have the best birding experience possible. Patrick had all kinds of birding data he was willing to share with us but unfortunately his voice did not carry beyond the front seats, so those further back missed out on a lot of information. Our day was extremely full and Patrick kept trying to find us more birds. We ended up with an unofficial number of 63 birds but possibly 73 once photo ID's are made. That is a pretty fantastic day of birding. Also, we were able to sight and watch African mammals at leisure. Aslo, thank you to Patrick who knew that we wanted to see the elephant tusk sights and made that possible with photo ops available. All in all it was a great day provided by Hallmark Planning.
The box lunch was really tasty and very fulfilling cudos to the catering company. Thank you one and all for making our day so special!

Corinna Burth   –  
Namibia NA
Visited: March 2019 Reviewed: Apr 25, 2019

Email Corinna Burth  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent and individual service! Great experience!
5/5

Levis coordinated my trip with care and individual excellent service. I had a wonderful trip and an exceptional good guide. Very reliable, friendly and best organisation. Thanks for the awesome trips and also your helpfulness!!!

Georg Widhammer   –  
Germany DE
Visited: January 2019 Reviewed: Feb 21, 2019

Email Georg Widhammer  |  50-65 years of age  |  Experience level: 2-5 safaris

very very good!
5/5

All things are good! It was a wonderfull trip, and yout Office did a very good work!

Ninett   –  
United States US
Visited: November 2018 Reviewed: Dec 25, 2018

Email Ninett  |  35-50 years of age  |  Experience level: first safari

Amazing Trip
5/5

Everything was well organized. I did the 3-days Safari Camp Tour and I had an amazing time. They keep the group small which I prefer. We were 7 of us and we all got along including the driver. The sleeping accommodation at the camp were simple but lovely. Everything was clean and the food was delicious. The service was top.
I would definitely recommend this tour to everyone who likes it authentic and adventurous. Thanks so much for this amazing experience!

Charlene Moule   –  
United States US
Visited: September 2018 Reviewed: Nov 2, 2018

Email Charlene Moule  |  65+ years of age  |  Experience level: first safari

18 Day Safari Experience Beyond Expections!
5/5

We more than received our money's worth with Hallmark Travel Planners! Levis, our planner, listened to our wants and he did an excellent job communicating all info we needed, coordinating travel, lodging and guides in five countries, not to mention how patient he was with our questions. Our last day he even took us to the airport, instead of the guide. Levis took no chance that a lodge or camp would disappoint, and changed one poorly reported resort for a well-known resort. We are in our sixties and wanted to experience a genuine safari in comfort, AND WE DID! We were met at airports by our guides and never had to be concerned the rest of the trip. They met our every need including bottled water. Our guides were amazing, informative, helpful, protective, and a lot of fun. Our guides each had an uncanny ability to put us on some unusual wildlife sights even surprising our guides.We saw a rare cerval cat, but also experienced 5 cheetah brothers attack 2 wildebeasts, 5 lion brothers with 4 dead cape buffalo. We saw numerous lioness stalkings and chasing warthogs, antelope and wildebeast. Our planner and guides were great! I knew I had chosen the right comany. Thank you so much, Levis and Hallmark Travel Co.

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 56
  • 4 star 6
  • 3 star 2
  • 2 star 0
  • 1 star 2
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