Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 432
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 433 Reviews
Shelley   –  
United States Minor Outlying Islands UM
Visited: June 2024 Reviewed: Jul 24, 2024

Email Shelley  |  65+ years of age  |  Experience level: first safari

Incredible Bucket List Trip to Africa !
5/5

We had a fantastic trip working with our tour agent Anya Jarvis at Pembury Tours this June! Our two week trip was a wonderful mix of experiences in Capetown, the Cape Peninsula, Sabi Sands, Victoria Falls, Chobe National Park in Botswana and Johannesburg. Anya planned a very well organized, smooth and safe trip for us and set us up with fantastic guides. She was very available to us for any questions or concerns. I highly recommend Anya. We can't wait to plan a return trip to Africa with her help!

Ron   –  
United States US
Visited: July 2024 Reviewed: Jul 14, 2024

Email Ron  |  65+ years of age  |  Experience level: 2-5 safaris

Fantastic Botswana safari coupled with wonderful Victoria Falls visit
5/5

I cannot say enough good things about our Pembury Tours safari vacation to Cape Town, Botswana and Victoria Falls. I was a little nervous about all the air and ground transfers as we moved from place to place, but the people and services set up to greet us at every step of the trip were flawless. There was someone helping us with transportation and through the lines at airports and visa entry points which made everything easy and comfortable. Our Pembury Tours travel agent, Kerry Ririe, was always available via phone or WhatsApp, and that connectivity was reassuring throughout our trip.

I loved our three nights at Camp Xakanaxa. It was beautifully situated in the Okavango Delta with large decks overhanging the water where we enjoyed cocktails and wine around a fire every night. The sunsets and sunrises were so gorgeous there. The camp was meticulously kept up, our tent well-tended to and housekeeping stellar. The food was delicious. They set up a dinner one evening in the courtyard with tablecloths and lanterns. It looked magical and truly felt like an outdoor safari dinner. They also provided wonderful boat rides on the water to view the hippos and birds.

The Xakanxa safari guides were wonderful at the camp, joining us for meals and making sure we were informed every step of the way. Our guide was Ketz - he was super. We saw lots of animals, including a pride of 8 female lions devour a large Cape Buffalo while it was still alive. What a NatGeo moment!!

Chobe Game Lodge was beautiful and very modern. Our rooms had flower petals spread over our beds when we arrived -- nice touch! We were kept very busy there with safari outings in the morning and late afternoon and a boat ride on the Chobe River right after lunch. Our guide was Irene, and we saw hundreds of elephants, lots of lions (and their cubs), giraffes, baboons, crocodiles, zebras, cape buffalo and of course the ubiquitous impalas. They also set up tables all around the grounds one evening so you had your own intimate table by yourself. The table area was lit with lanterns and service was great.

Both Camp Xakanaxa and the Chobe Game Lodge were full-service arrangements, meaning all meals were included as was an open bar. Our safari outings on land and water were always supplemented by water, sodas or other refreshments. If it was a cool morning we were provided blankets to keep us warm. The jeeps and boats were always clean and comfortable, and operators focused on traveler comfort and safety while seeking the best wild animal viewing opportunities.

Victoria Falls was mesmerizing. The water level was pretty high and we had a great guide named Lucky leading our tour. The Hotel Ilala was very nice and situated very near the Falls. The lodging at Ilala included a magnificent breakfast. All the staff we engaged with were extremely courteous and helpful.

We used Uber to get around Cape Town and that proved to be very easy. Pembury Tours arranged our tickets to visit Table Mountain. We got up to the top in the morning and were able to enjoy the stunning views of Cape Town. We stayed in The Commodore Hotel down near the waterfront and enjoyed exploring the shops, bars and the aquarium. The Commodore breakfast was superb, and we sampled evening dinners at nice restaurants (Villa 47 and Codfathers) in the local area.

The foundation of our highly successful safari vacation was Kerry Ririe! Beginning months before our Pembury Tours down payment and contract signing, Kerry was helpful with email exchanges addressing questions and concerns we had. She volunteered advice and counsel as we tailored our safari itinerary, and once in country she kept in touch periodically to ensure all was going to plan. When our departing international flight was suddenly canceled and slipped 24 hours, she quickly arranged for an airport pickup and hotel rooms for the three of us. She ensured our daughter was surprised with a birthday cake and champagne at Chobe Game Lodge -- how considerate! Kerry was fantastic and made the trip so enjoyable for us in every respect. I highly recommend her and would definitely use her Pembury Tours services again.

Ellen and Chris P   –  
United States US
Visited: May 2024 Reviewed: Jun 28, 2024

Email Ellen and Chris P  |  50-65 years of age  |  Experience level: first safari

Kerry Ririe Planned a Fabulous Trip
5/5

My husband and I want to recommend and thank Kerry Ririe for planning our best trip we have ever taken. This says a lot as we are very avid international travelers. We visited Zimbabwe, Botswana, and Cape Town SA recently. We live in the USA and even with the time difference Kerry was always quick to reply to any questions we had during the planning stage. She listened to our criteria and planned an adventure which far exceeded any of our expectations. We saw so many animals, (The Big 5 by our second day), met wonderful people, visited a village, saw Victoria Falls, ate delicious food, had beautiful accommodations and received outstanding service. We truly enjoyed every moment of our holiday. Everything about our trip was seamless which alleviated any stress traveling so far to experience new countries. This was due to the expert planning by Kerry and the excellent reputation of Pembury Tours. We hope we can one day return to Africa and we will certainly use Kerry again as our planner. Until then we are singing your praises to everyone we meet with an interest in traveling to Africa. Thank you again!

Anna   –  
United States US
Visited: June 2024 Reviewed: Jun 25, 2024

Email Anna  |  35-50 years of age  |  Experience level: first safari

Incredible trip and remarkable experience working with Melanie!
5/5

We had an incredible experience with Melanie from Pembury tours who organized a trip to South Africa, Zimbabwe and Botswana for us. Melanie went above and beyond before, during, and after our trip and she always was extremely responsive, helpful, competent, and attentive. The response time to any question was pretty much immediate and there was no question Melanie was not able to address.

Organization and the whole process was exceptional. We haven’t encountered even one single issue or delay with any transfers, hotels, flights, etc. during our 12 days tour. Melanie also remained in touch every step of the way and was welcoming any feedback we had. Before the trip we felt a bit nervous since it was our first time in Africa. However, everything within the tour worked as a clock when we arrived and we felt completely taken care of and relaxed for the whole trip. We were confident that all the arrangements were made and everything was going as planned because Melanie was on top of it.

We feel extremely lucky that we did a tour with Melanie and honestly could not ask for any more support and attention than we received. I wholeheartedly recommend Melanie and Pembury Tours and I personally will never go back to Africa through any other tour provider but Pembury. I have been already talking with Melanie about my next trip to Africa and I can't be more excited as I know I am in the best hands and it will be absolutely fantastic.

Pam A   –  
United States US
Visited: May 2024 Reviewed: May 25, 2024

Email Pam A  |  50-65 years of age  |  Experience level: first safari

Great planning that made the trip easy, fun, and amazing
5/5

Anya from Pembury was great to work with from start to finish. Great communication to turn our thoughts into reality. We just provided a list of things we wanted to do and she designed a plan with lodging, transfer, air, some meals, and tours that we loved. It was EASY to just follow the plan and effortless on our part. We had great lodging, especially in Cape Town and at Arathusa in Sabi Sands and great tour guides as well. We really appreciated the ‘tips’ on packing, weather, tipping for service, etc since it was our first time in Africa.

Lesley Norman   –  
United Kingdom UK
Visited: March 2024 Reviewed: Apr 14, 2024

Email Lesley Norman  |  65+ years of age  |  Experience level: 2-5 safaris

Brilliant
5/5

We we first visited Capetown and the Garden Route in 2012 . Tammy , from Pembury tours, organised our trip which was utterly faultless. We therefore had no hesitation about contacting her again for our trip in 2024. Luckily for us, she was available and yet again , supported us in every way possible and created our memorable bespoke tour. It included a fantastic safari at Tree Tops , luxury accommodation at reasonable prices , excellent advice and speedy , super helpful communication. We can’t recommend Pembury tours enough. We will not hesitate in using them again.

Donna Clark   –  
United States US
Visited: January 2024 Reviewed: Apr 1, 2024

Email Donna Clark  |  65+ years of age  |  Experience level: 2-5 safaris

Awesome, Awesome!
5/5

Second trip with Pembury & Gail Davis, Representative. A
Trip was perfect; everything I asked for & more. Lodging/food were great. Game drives were fantastic. Saw all Big Five, lots of other animals, and loads of birds.
Gail addressed all our wants/needs & then some. Hoping to go back soon & will definitely go with Pembury/Gail. Highly recommend.

Trish   –  
Australia AU
Visited: March 2024 Reviewed: Mar 26, 2024

Email Trish  |  65+ years of age  |  Experience level: first safari

Pembury Tours (and particularly Tammy) organised a fantastic holiday to Africa.
5/5

We had a wonderful holiday in Botswana, Zambia and South Africa with everything organised by Tammy from Pembury Tours. All accommodation (including safaris), internal flights and transport between airports and accommodation was arranged. We live in Australia so communication with Tammy was via email. She was great to deal with, always answering emails immediately and tweaking the itinerary to suit our wishes. I highly recommend Tammy and Pembury Tours for any travel needs in Africa.

David   –  
United Kingdom UK
Visited: January 2024 Reviewed: Feb 2, 2024

Email David  |  50-65 years of age  |  Experience level: first safari

Pembury Tours and Tammy are outstanding and would highly recommend
5/5

Pembury Tours were fantastic all the way from building the trip together, coming up with ideas and thoughts and securing all the different places we stayed. Tammy was excellent in her communication and gave us real confidence throughout. We compared Pembury with others and we are truly delighted we chose them. All the accommodation was amazing, there were so many wonderful moments, with the highlight being the safari at the Lalibela Game reserve.We would recommend Tammy and Pembury to anyone visiting South Africa. It’s always best to choose a company in our opinion that are based in the country you are visiting, they have the contacts others don’t, give you up to date info and if something isn’t quite right they are on hand to sort it out. Pembury and Tammy were this and so much more. It was an amazing trip, thank you again Tammy.

Beryl   –  
United Kingdom UK
Visited: December 2023 Reviewed: Jan 19, 2024

Email Beryl  |  50-65 years of age  |  Experience level: 2-5 safaris

The most fantastic service!
5/5

We cannot rate Kerry from Pembury Tours highly enough.
Right from the start she was invested in giving us the best possible experience in South Africa. Nothing was too much trouble and communication was excellent throughout.
We took two granddaughters on safari at Lalibela, all organised by Kerry, along with airport meet and greet, stopover in Port Elizabeth and the most amazing info packs for the girls and us.
We will definitely be back in touch with her and we’re recommending Kerry and Pembury wholeheartedly.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 432
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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