Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 477
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 477 Reviews
Eileen   –  
United States US
Visited: May 2025 Reviewed: Jul 6, 2025

Email Eileen  |  65+ years of age  |  Experience level: first safari

Stupendous!
5/5

Our adventure to Africa was perfect. Kerrie made sure we saw and did everything we asked. Our accommodations, flights and tours all surpassed our expectations. An added bonus was getting to meet the wonderful woman who planned it. We cannot say enough good things about the entire experience. We have already shared information with family and friends and are encouraging all to contact Pembury and especially Kerrie when they are ready to visit Africa. We started in Cape Town. Then flew to Victoria Falls (Spectacular!). We did game drives in Chobe and the Okavango Delta in Botswana. Outstanding! Save for the long and expensive flights to get there we would love to visit Africa again.

Jeffrey Carroll   –  
United States US
Visited: June 2025 Reviewed: Jul 5, 2025

Email Jeffrey Carroll  |  65+ years of age  |  Experience level: 2-5 safaris

Pembury Tours and Kerry Ririe exceeded expectations!
5/5

From the moment we engaged Kerry, she grasped our desire to take 14 family members to South Africa to experience the local sights but more importantly to visit game camps to see all the animals the region has to offer. The planning was easy in that she communicated with us constantly through emails and Zoom calls to achieve a trip plan that turned out to be second to none.

We had 4 families to plan for with members from 6 to 69. This was not an easy task as we stayed in 5 locations. Moving us from place to place turned out to be seamless and our accommodations were first rate. The game camps she chose for us were perfect and our trips into the bush to see the animals in the wild were a dream come true for everyone.

In closing, on any trip you expect hiccups. However, that never occurred much to our amazement. Had we planned this ourselves, there would have been guaranteed hiccups because so much of what Kerry did for us we would never have thought about doing for ourselves. Because of that our trip exceeded 5 stars!

David and Janice   –  
United States US
Visited: June 2025 Reviewed: Jul 4, 2025

Email David and Janice  |  65+ years of age  |  Experience level: first safari

Heidi, our travel agent at Pembury Tours, provided FIVE STAR stellar service, guidance and support!
5/5

Heidi @ Pembury Tours: I cannot properly express how happy we are with the entire two week trip! South Africa, Cape Town, Kruger, Zimbabwe, Botswana! Everything you scheduled us for was excellent. No detail was left unaddressed. We were professionally transferred at each stop. The camps and lodges were outstanding. The staff at each location was beyond professional! Kind, caring, happy! The safari drives were thrilling. You are clearly an expert at your work and we really appreciate the care you went to to assure a grand African experience for our enjoyment! Thank you! Thank you!

Christopher Sharpley   –  
United States US
Visited: June 2025 Reviewed: Jul 2, 2025

Email Christopher Sharpley  |  65+ years of age  |  Experience level: first safari

An Awesome Safari Experience Through Heidi at Pembury Tours
5/5

Our safari experience through Heidi at Pembury Tours was nothing short of jaw-dropping and awe inspiring. Aside from the nature and beauty Africa offers—the Big Five and much more was observed, the seemless personal service we received at every change point in our multi-camp, multi-country, transportation and lodging experience contributed to a worry-free, safe and comfortable experience far from home. This was due to Heidi’s flawless planning in response to our specific needs and desires, which we had discussed with her before the trip. The game drives, nature walks, cuisine, lodging and staff at each camp made for a wonderful and unforgettable experience. Heidi was the most professional, capable, kind and communicative travel professional we’ve ever met, and we travel the world often. She immediately makes you feel as if you have been long time friends. At the end of the Safari trip we stayed in Cape Town the night before departure. However, we had miscommunicated with the hotel and learned we had no reservation. Imagine having no place to stay and the hotels were booked solid. We reached out to Heidi and she swooped in to the rescue. Within minutes we had rooms and were settled. We are going back to Africa for another safari experience, and we will be doing so through Heidi at Pembury Tours! She and Pembury are absolutely top shelf.

Leonie   –  
Australia AU
Visited: June 2025 Reviewed: Jun 20, 2025

Email Leonie  |  65+ years of age  |  Experience level: first safari

Outstanding attention to detail!
5/5

Right from our first inquiry Gail was right on board! She helped us plan our trip and made sure all the small details were attended to. Accommodation was spot on, transfers and drivers were on time and informative. Gail kept in touch with us constantly and answered all our questions as the day to departure approached. Could not fault Gail from Pembury tours. Highly recommend them.

Nat and Mark   –  
Canada CA
Visited: May 2025 Reviewed: Jun 16, 2025

Email Nat and Mark  |  50-65 years of age  |  Experience level: over 5 safaris

Amazing service and support!
5/5

If you’re reading this and wondering if you should select Pembury for your Safari, let me relieve any doubts you may have. My wife and I returned from a safari in South Africa’s Sabi Sands Private Game Reserve, followed by a few days at Victoria Falls. It was the 5 safari for me and it was truly awesome. Tammy from Pembury was nothing short of spectacular as we finalized/customized our trip and provided valuable insight around our flights, accommodations and activities.

Truly outstanding experience and would recommend Pembury to anyone.

Thanks so much Tammy and Pembury!!!!

Sue   –  
Canada CA
Visited: May 2025 Reviewed: Jun 13, 2025

Email Sue  |  50-65 years of age  |  Experience level: first safari

Your best travel partner for a trip to Southern Africa
5/5

THANK YOU and WOW!!! Those words hardly do justice to the trip of a lifetime that was so thoughtfully and seamlessly arranged by Anya at Pembury Tours.

From the very start, Anya was an absolute gem - attentive, communicative, and deeply knowledgeable. She took the time to truly understand what my brother and I were looking for, curated incredible options that suited our interests & budget, and always offered thoughtful insights into the ever-changing dynamics of each region. While I typically make most of my travel plans independently, I was so glad of the decision to work with a regional travel agency. There are so many options in Africa, it can become overwhelming. Anya REALLY listened our needs, which made the whole process so much easier. Her knowledge and expertise ultimately helped us feel relaxed, confident and cared for every step of the way.

What truly set Anya apart was she her attention to detail. She went above and beyond in managing logistics and surprising us with meaningful touches at our accommodations and with the tour providers. These weren’t just nice extras, they made the experience personal and unforgettable.

The itinerary she crafted to Cape Town, Sabi Sand, Victoria Falls, and then Botswana was perfect in both pace and progression. The recommendation of staying a minimum of three nights in each location (due to our time constraints) with the sleep out at Camp Okavango was absolutely spot-on.

Every lodge we stayed at exceeded our expectations - beautiful settings, warm hospitality, incredible food and of course the animals! The choice of private reserves made a big difference - while at Inyati seeing the “Magnificent 7” unencumbered was a true highlight.

If you’re considering a trip to Southern Africa, I cannot recommend Pembury Tours and especially Anya highly enough.

Betty   –  
Canada CA
Visited: May 2025 Reviewed: Jun 11, 2025

Email Betty  |  65+ years of age  |  Experience level: 2-5 safaris

Gail Davis was very helpful, patient and very informative, I would highly recommend her.
5/5

Pembury Tours was recommended to me and I am so glad I took their advise. Gail Davis was so helpful and patient while I was selecting our options. The tour was amazing. Service was excellent and the value of money was worth every penny. Having everything preplanned and an up-to-date itinerary made the trip relaxing and very memorable.

Marlene   –  
Canada CA
Visited: May 2025 Reviewed: Jun 11, 2025

Email Marlene  |  65+ years of age  |  Experience level: first safari

Gail is meticulous and because of attention to details, we had a phenomenal trip with nothing but g
5/5

Our adventure to Africa started from a recommendation of relatives who had used Pembury Tours in the past. We are seniors and wanted the best value for our travel dollars, but really wanted a new , fresh experience , preferably outside of Canada-but not North America. I was dealing with major issues so my girlfriend took charge. With Gail's guidance, suggestions and knowledge of local practices, the two of them created the best trip ever.. We had no issues. Tours were met on time, accommodations were interesting (one used to be a prison) and top notch, culinary offerings were unbelievable and so good, and the local hosts, guides and drivers were wonderful. Our first of 3 safaris was an experience I will never forget. Our Ranger and Tracker had knowledge that was freely shared and their mutual respect for the animals and the flora was unmatched. Our safety was evident, even in the confines of the Lodge itself. Arathusa Lodge are amazing ambassadors for their homeland! All of our regional carriers and drivers were on time and very helpful. I would recommend Airlink to anyone travelling within the continent. We saw so much, we were busy- but not pushed to exhaustion- and we all so appreciated absolutely everything Gail and her support people had to offer us. The price was fair and affordable and excellent value. We had experiences no one would put a price on. Thank you Gail for everything!

John   –  
United Kingdom UK
Visited: May 2025 Reviewed: Jun 4, 2025

Email John  |  65+ years of age  |  Experience level: over 5 safaris

Magical 3 country tour
5/5



What a fantastic experience!! Africa has yet again surprised us and left us without adequate words. 

Great wildlife, warm hospitality, very special accommodation and landscapes hard to describe. Small touches in sundowners, camp fires, helicopter flights, singing camp staff and many more events enhanced the whole immersive experience.

Seamless travel and arrangements meant we could just enjoy the travel and sightseeing. It felt very individual to us,   guiding us and looking after us at every stage.

Pembury understood us, making all aspects and elements stand out experiences.

Thank you so much for making this happen for us, leaving us with us with enduring memories!!!!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 477
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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