Part of the happy Pembury team having a laugh!
Pembury Tours
- Office In:
- Size:
- 20-50 employees (Founded in 1996)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $2,000 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
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Email Frannie | 65+ years of age | Experience level: first safari
Kerry Ririe set up a phenomenal trip for us!
The views were amazing, the animals were amazing, and the people were wonderful. Every evening I thought the next day couldn't get better, but it did. We toured Cape Town and the surrounding area, Victoria Falls (to include the Elephant Encounter), Chobe National Park, and Camp Xakanaxa in the Okavango Delta. Kerry Ririe from Pembury Tours put our itinerary together after consultation with us and it was perfect! She did an excellent job, very attentive to every detail. The lodging recommendations, the transportation recommendations, our guides were all excellent.
CH
Email mihaela & Derek | 35-50 years of age | Experience level: 2-5 safaris
worth the money for the quality service - compared to previous experience
Always consider what you want & how much you are willing to spend, remembering travel companies use local tour operators to provide the service. Consider the country you are visiting & can local tour operators be hired instead of international companies, we had priced the exact same trip with another operator who was more than 35% more for the trip
Pembury Tours, Kerry who supplied the service, arranging the trip was excellent throughout & was available during the trip when required for questions or advice. We did 16 days Southern Africa Explorer with Botswana & Victoria falls.
- Cape town, Durban, Natal battlefields, kruger NP, Blythe Canyon, Chobe Game Reserve.
Communications were always clear & immediate during the research phase with Kerry, & was very helpful with suggestions as well as receptive to our needs or requests. never forced any thing for a sale, gave recommendations & while we did do a lot of research. it ended up with probably one of the best trips we have had.
Service was class, never once was told speak to the local tour operator to solve - we didn't have a contract with them, she & Pembury would solve everything immediately & most of the time the outcome was better than the original. We had a bad experience previously, when our main tour operator said speak to the local operator- we have nothing to do with it.- unfortunately they had been very good as well, up to the last trip & they were the ones who were 35% more.
we were happy for the value of the trip & accommodations that were selected, knowing the limited time in the hotels, but wanted to have certain amenities, that was also nice with Kerry, we gave here what we were hoping for & almost all the time- the requirements were filled at reasonable cost.
On arrival, overall hospitality of the driver & the welcome package we received as a gift as well as full itinerary printed in detail, with more detail information & pictures & explanations of all the areas, including wildlife you would see as well as history of some areas we would visit.
Each part of our tour, we were presented options are various levels for example the Kruger NP, the number of game reserves, accommodations & costing- if we did again, we may consider a different park, as seeing other tourists pictures later on our trip, it seemed that there wildlife experience was better, but thats something can changed hourly, seasonally, then if you wanted more privacy & quiet.
great experience overall & wouldn't hesitate using or recommending Pembury Tours again- great job Kerry.
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Email Eileen | 65+ years of age | Experience level: first safari
Stupendous!
Our adventure to Africa was perfect. Kerrie made sure we saw and did everything we asked. Our accommodations, flights and tours all surpassed our expectations. An added bonus was getting to meet the wonderful woman who planned it. We cannot say enough good things about the entire experience. We have already shared information with family and friends and are encouraging all to contact Pembury and especially Kerrie when they are ready to visit Africa. We started in Cape Town. Then flew to Victoria Falls (Spectacular!). We did game drives in Chobe and the Okavango Delta in Botswana. Outstanding! Save for the long and expensive flights to get there we would love to visit Africa again.
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Email Jeffrey Carroll | 65+ years of age | Experience level: 2-5 safaris
Pembury Tours and Kerry Ririe exceeded expectations!
From the moment we engaged Kerry, she grasped our desire to take 14 family members to South Africa to experience the local sights but more importantly to visit game camps to see all the animals the region has to offer. The planning was easy in that she communicated with us constantly through emails and Zoom calls to achieve a trip plan that turned out to be second to none.
We had 4 families to plan for with members from 6 to 69. This was not an easy task as we stayed in 5 locations. Moving us from place to place turned out to be seamless and our accommodations were first rate. The game camps she chose for us were perfect and our trips into the bush to see the animals in the wild were a dream come true for everyone.
In closing, on any trip you expect hiccups. However, that never occurred much to our amazement. Had we planned this ourselves, there would have been guaranteed hiccups because so much of what Kerry did for us we would never have thought about doing for ourselves. Because of that our trip exceeded 5 stars!
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Email David and Janice | 65+ years of age | Experience level: first safari
Heidi, our travel agent at Pembury Tours, provided FIVE STAR stellar service, guidance and support!
Heidi @ Pembury Tours: I cannot properly express how happy we are with the entire two week trip! South Africa, Cape Town, Kruger, Zimbabwe, Botswana! Everything you scheduled us for was excellent. No detail was left unaddressed. We were professionally transferred at each stop. The camps and lodges were outstanding. The staff at each location was beyond professional! Kind, caring, happy! The safari drives were thrilling. You are clearly an expert at your work and we really appreciate the care you went to to assure a grand African experience for our enjoyment! Thank you! Thank you!
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Email Christopher Sharpley | 65+ years of age | Experience level: first safari
An Awesome Safari Experience Through Heidi at Pembury Tours
Our safari experience through Heidi at Pembury Tours was nothing short of jaw-dropping and awe inspiring. Aside from the nature and beauty Africa offers—the Big Five and much more was observed, the seemless personal service we received at every change point in our multi-camp, multi-country, transportation and lodging experience contributed to a worry-free, safe and comfortable experience far from home. This was due to Heidi’s flawless planning in response to our specific needs and desires, which we had discussed with her before the trip. The game drives, nature walks, cuisine, lodging and staff at each camp made for a wonderful and unforgettable experience. Heidi was the most professional, capable, kind and communicative travel professional we’ve ever met, and we travel the world often. She immediately makes you feel as if you have been long time friends. At the end of the Safari trip we stayed in Cape Town the night before departure. However, we had miscommunicated with the hotel and learned we had no reservation. Imagine having no place to stay and the hotels were booked solid. We reached out to Heidi and she swooped in to the rescue. Within minutes we had rooms and were settled. We are going back to Africa for another safari experience, and we will be doing so through Heidi at Pembury Tours! She and Pembury are absolutely top shelf.
Email Leonie | 65+ years of age | Experience level: first safari
Outstanding attention to detail!
Right from our first inquiry Gail was right on board! She helped us plan our trip and made sure all the small details were attended to. Accommodation was spot on, transfers and drivers were on time and informative. Gail kept in touch with us constantly and answered all our questions as the day to departure approached. Could not fault Gail from Pembury tours. Highly recommend them.
CA
Email Nat and Mark | 50-65 years of age | Experience level: over 5 safaris
Amazing service and support!
If you’re reading this and wondering if you should select Pembury for your Safari, let me relieve any doubts you may have. My wife and I returned from a safari in South Africa’s Sabi Sands Private Game Reserve, followed by a few days at Victoria Falls. It was the 5 safari for me and it was truly awesome. Tammy from Pembury was nothing short of spectacular as we finalized/customized our trip and provided valuable insight around our flights, accommodations and activities.
Truly outstanding experience and would recommend Pembury to anyone.
Thanks so much Tammy and Pembury!!!!
CA
Email Sue | 50-65 years of age | Experience level: first safari
Your best travel partner for a trip to Southern Africa
THANK YOU and WOW!!! Those words hardly do justice to the trip of a lifetime that was so thoughtfully and seamlessly arranged by Anya at Pembury Tours.
From the very start, Anya was an absolute gem - attentive, communicative, and deeply knowledgeable. She took the time to truly understand what my brother and I were looking for, curated incredible options that suited our interests & budget, and always offered thoughtful insights into the ever-changing dynamics of each region. While I typically make most of my travel plans independently, I was so glad of the decision to work with a regional travel agency. There are so many options in Africa, it can become overwhelming. Anya REALLY listened our needs, which made the whole process so much easier. Her knowledge and expertise ultimately helped us feel relaxed, confident and cared for every step of the way.
What truly set Anya apart was she her attention to detail. She went above and beyond in managing logistics and surprising us with meaningful touches at our accommodations and with the tour providers. These weren’t just nice extras, they made the experience personal and unforgettable.
The itinerary she crafted to Cape Town, Sabi Sand, Victoria Falls, and then Botswana was perfect in both pace and progression. The recommendation of staying a minimum of three nights in each location (due to our time constraints) with the sleep out at Camp Okavango was absolutely spot-on.
Every lodge we stayed at exceeded our expectations - beautiful settings, warm hospitality, incredible food and of course the animals! The choice of private reserves made a big difference - while at Inyati seeing the “Magnificent 7” unencumbered was a true highlight.
If you’re considering a trip to Southern Africa, I cannot recommend Pembury Tours and especially Anya highly enough.
CA
Email Betty | 65+ years of age | Experience level: 2-5 safaris
Gail Davis was very helpful, patient and very informative, I would highly recommend her.
Pembury Tours was recommended to me and I am so glad I took their advise. Gail Davis was so helpful and patient while I was selecting our options. The tour was amazing. Service was excellent and the value of money was worth every penny. Having everything preplanned and an up-to-date itinerary made the trip relaxing and very memorable.