Part of the happy Pembury team having a laugh!
Pembury Tours
- Office In:
- Size:
- 20-50 employees (Founded in 1996)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $2,000 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
50-65 years of age | Experience level: 2-5 safaris
Very high standard of service, friendly, attention to detail and very good advice.
My husband found Pembury Tours while planning a three centre holiday to Cape Town, Kruger and Zambia to see Victoria Falls. We approached other companies also but were impressed by the efforts that Susan went to in order to get us a great package within our budget. It was all quite last minute in the end but she was very patient and we had a wonderful time. It was most certainly a holiday to remember and the standard throughout with transport, etc. was high quality and we were treated so well. The hotels Susan recommended were just right for us as well. Highly recommended and definitely would use this company again. Thanks so much. Times as a family when young people are about to leave home are precious and this one will be hard to beat.
US
50-65 years of age | Experience level: first safari
Impeccable Service Resulted in a Rewarding African Safari & Adventure
We booked a ten day safari with Pembury Tours for September 2014 from which we have just returned. The managing director, Susan Pattison-Wait, was our tour coordinator from the start of our initial inquiry into an African safari, without passing services on to others. We very much appreciated the continuity of working with Susan for the duration of our planning, which commenced in August 2013. Susan worked diligently and enthusiastically to assist us in planning for what was most likely a once in a lifetime adventure to the country she so proudly represents. Throughout the planning process, Susan patiently listened to our concerns, answered innumerable questions and was responsive to our budgeting restraints. She responded promptly to all emails and messages; and provided informational support services whenever requested. Services were exceptional with impeccable attention to detail. Our African adventure to Victoria Falls in Zimbabwe, Chobe National Park in Botswana, Notten’s Bush Camp in Sabi Sands Greater Kruger National Park, and Cape Town, including a Cape Town City Tour and Cape Peninsula Tour, was outstanding. All pre-booked accommodations met or exceeded our expectations and were as described by Susan in our communication exchanges. All coordinated transport services were prompt; and while there was potential for disconnect relating to numerous transfers, the agents were always courteous and on time. Our African adventure culminated with memories to last a lifetime and a desire to offer praise where well deserved. We would not hesitate to recommend Pembury Tours for anyone interested in planning a journey to the South Africa.
TH
50-65 years of age | Experience level: 2-5 safaris
A Professinal Tour that you can rely on.
Our group found that all arrangement by Pembury Tours were of a very high comfort and standard. The hotel at Cape Town: Radisson Blu, the safari at Madikwe Hills, the hotel in Zambia: David Livingstone and the hotel in Johannesburg: Michelangelo were carefully chosen. We were very happy to stay in those hotels.
Our communication with Pembury (Susan) via e-mail was fast and very effective.
I would surely recommend Perbury Tours to my friends who want to visit South Africa.
US
Email Roy C. | 50-65 years of age | Experience level: first safari
South Africa Trip - Safari and capetown
Susan P. at Pembury was responsive, understanding and patient as we went back and forth in determining and appropriate itinerary for me and family. In the end she designed and organized an unforgettable vacation that included a 4 day safari outing at Sabi Sabi Little Bush camp (5 star all the way) and 4 days in Capetown. All was arranged including all transfer. Truly a hassle free vacation in a foreign country.
US
Email Bucketlist Ticked | 50-65 years of age | Experience level: 2-5 safaris
Seamless service from start to finish....!
We dealt with Susan from Pembury Tours. From our first contact, we received nothing but the very highest level of service and professional advice. Her insight and knowledge of Africa assisted us greatly in making the right choices and all arrangements during our vacation ran like clockwork - perfect! We started out getting quotes from 2 other tour operators but pretty soon stopped and just dealt with Susan at Pembury.
35-50 years of age | Experience level: 2-5 safaris
Expert, friendly and spot-on excursion planning through South Africa
We just wanted to express our sincere gratitude to Pembury Tours for its planning assistance, contacts and absolute gold-star service with our multi-city holiday through South Africa this April. We had one of the best trips of our lives, and we travel quite a bit.
I found Pembury Tours online while looking for that 'perfect' safari itinerary, and we were not disappointed. Our 10-night vacation was just perfect. Together, we worked to find various styles of 4-star and 5-star accommodation in Cape Town, Franschooek, Stellenbosch, Grahamstown and Johannesburg and all suited us, very well. Your recommendations and ideas were spot-on. Your responsive service and kindness was warmly appreciated, Tammy. Transfers and itinerary were flawless, too. Our highlight was the safari at Kwandwe Private Game Reserve - at one of the 9 villas at Great River Lodge. WONDERFUL experience at a reserve that is very conscientious toward conservation and customer service. Perfect.
Thank you so very much and it will be our pleasure in recommending you to our friends in London, UK.
Amazing Safari Lodge and Battlefield tours from reputable Tour Company
Pembury Tours were superb from start to finish and very professional throughout. We stayed at Umzolozolo Lodge for three days which was fantastic, the staff and rangers were so friendly and very informative, and we went on brilliant game drives to see all the game.
We also stayed at Isandlwana Lodge which was really lovely and did the Battlefield tours with Rob Gerrard who was so informative and very passionate.
Finally we visited Cleopatras Mountain Farmhouse which was a gourmet delight with lovely staff and a peaceful retreat with great mountain walks.
We will definitely use Pembury Tours again for our next adventure!
65+ years of age | Experience level: first safari
Cape Town and Shamwari safari excellent experience
From the start Kerry was extremely helpful and knowledgeable. We gave her a brief outline of what we wanted to do - 4 days in Cape Town and 2 nights in a game reserve with some stop overs on the Garden Route there and back. She arranged our car hire and knowing this she proposed places for us to visit and sent us a detailed suggested itinerary. Our stay at Camps Bay at the Primi Royal proved to be an ideal location with easy access to Table mountain, V & A waterfront and Cape Town itself. Our stay at the Milkwood Manor at Plettenberg Bay was first rate and from there we went onto Shamwari. Wow - what a place to stay - excellent safari guide who was a pleasure to be with for the 4 game drives. Back to Knysna for an overnight stop and then Stellenbosch for a whole day and then flight back from Cape Town at 10.40 pm. Overall a great experience made stress free by Kerry's superb organisation.
Email Matt and Christine Neal | 50-65 years of age | Experience level: 2-5 safaris
Outstanding service from beginning to end
The itinerary Pembury Tours put together for us met our wishes perfectly. The itinerary was displayed in a document with descriptions and images so we could get excited long before we even travelled. All arrangements all went smoothly throughout our three week trip which was lovely long time to explore the Cape Province. We stayed in wonderful accommodation that all had that bit of a wow factor and in amazing settings and the recommendations on what to go and see along with our own research made sure that we could enjoy every day to the full. Nice feeling too that someone knows where you are when you are on the other side of the globe. Pembury Tours come highly recommended for their knowledge and service.
CH
Email Esther | 20-35 years of age | Experience level: first safari
Honeymoon
Tranks to Kerry we had a lovely honeymoon! We started in Cape Town and continued via the Garden Route to Port Elisabeth and Lalibela, which was the most perfect place. The tented camp was beautiful (the number of people that can stay there fits into one (!) safari vehicle) food was excellent and the service perfect. On the game drives we saw lots of free roaming animals including lions with cups, rhinos, elephants and many more. All the other places we stayed at during our travels were beautiful and unique. The Segway tour in Tsitsikama and a mountain bike tour in Knysna completed our trip perfectly.
Thanks a lot to Kerry and Pemboury tours!