Bonfire Adventures
- Located In:
- Size:
- 100-250 employees (Founded in 2010)
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $100 to $550 per person per day (USD, excl. int'l flights)
Reviews
Email Nunay mohamed | 20-35 years of age | Experience level: first safari
Thank you for making it such a wonderful experience,and a memorable one,Hiram was a great tour guide
we all enjoyed every bit of the trip and will surely book with them again,Thank you for the excellent service
Email Delphine | 20-35 years of age | Experience level: first safari
Masai Mara-Jambo Mara Safari Lodge
Thanks to Bonfire for this wonderful experience at Masai Mara. Big thanks to Lucia who has been here all way long to answer questions and even check everyday if everything was going well. Will surely book many other plans with you.
Email Nigel | 50-65 years of age | Experience level: first safari
Good for most parts
Driver picked us up from our accommodation in Nairobi but was 30 minutes late. Journey went well although very bumpy ride in the vehicle after Narok. We did call at Tuskys supermarket at Narok and stocked up with snacks and water. There was a pizza place in the mall but were told our lunch would be later. Lunch was a big disappointment and health risk. 700 KES each for a poor quality buffet with birds constantly pecking the serving spoons. We set off again and reached Masai Mara and our first game drive. We had 4 altogether over 3 days and we enjoyed them. We stayed at Mara Serena Lodge which was within Masai Mara park and it was a lovely hotel and food. The second day the driver told us 6am start but then turned up 30 minutes later and said it was 6:30am. He said we’d got the time wrong but all of use heard him say 6am. Everything else went smoothly. Our driver was Benard but I did wish we had a 4 wheel drive vehicle rather than an 8 seater minibus. Overall we did enjoy our Safari.
Email Shiela | 35-50 years of age | Experience level: first safari
Excellent service, perfect tour guidw, great package at a great price
Excellent package, good price, wonderful services and the best tour guide ever.
Email Suraj | 20-35 years of age | Experience level: 2-5 safaris
Poor organisation and not true to their word
This trip was so bad that I don't know where to start. Firstly, they provided us with the wrong price online. When we went to the shop in Nairobi, they told us we had to pay extra because we were not Kenyan residents. They knew we were from the UK when we asked for a quote.
Secondly, it was the worst organised trip ever. We booked a 3 day/2 night trip in Masai Mara, and after reading about different trips, we were promised an afternoon game drive on day 1, full day game drive on day 2 and morning game driver on day 3. We were told to meet up with our driver outside the shop on Sunday at 6:45am and no later! We arrived at 6:30am on the Sunday and there was nobody in sight, nor was the office open. We stood outside in the cold for an one hour hoping that someone would come. After 30 minutes there was a random person with a bonfire adventure top on. When we spoke to him, he told us that we were not his driver and there were no more drivers today. It took us an additional 30 minutes and numerous phone calls to get in touch with our driver. He told us to walk 10 minutes to get to his car.
When we got to the car, it was not a 4x4 as promised, it was a small old-aged van that carried 7 people in the back. We told him what we were promised and he said that the company doesn't have any. We then had to wait for 2 hours because someone was running late. By the time we left, we had 7 people in the car and you literally had hardly any room for your legs.
We knew the journey would be long but because how bad the vehicle was, it was like a rollercoaster. No suspension at all.
Our hotel, Simba Oryx, was incredible! Both the room and the food. I could not recommend it more. Its worth noting though that the hotel was included in the costs but totally separately run so you book any hotel through any safari agency.
When we arrived at our hotel, it was already 4pm and he said the park closes at 6pm. As others were staying in different places, he said he would be back in 30 minutes. He arrived at 5:15 and by the time we got to the safari, we had to get park tickets and so didn't enter until 5:50. We literally drove around for 10 minutes.
The second day, he was late in the morning, picked everyone else up after us. This was after saying he would pick us up first. He gave us a different reason for why he was late to another couple and we ended up missing the run rise.
Now what annoyed me today was day 3. We were promised a morning game drive. Instead he took us to the Masai Village. I explained that this was not the plan but nobody else spoke up and he said that this is always the programme. They expect everyone who comes to the village to pay around $20 per person. I told them that I had paid for everything upfront (and it wasn't cheap!) so there was no way I was paying.
We left the mara at around 11am. Total waste of a day.
In summary, I ended up paying for one day of safari in an uncomfortable over-crowded vehicle. The company is a joke to deal with and don't stick to any promises. Do yourself a favour and stay away from Bonfire Adventures!
Email Moiz | 35-50 years of age | Experience level: 2-5 safaris
Rude Driver and lack of response from the company
Very poor
I was travelling with Bonfire Adventures in Masai Mara. It was the worst experience as driver treated me. He was rude and aggressive.
Moreover, the senior tour consultant was good in dealing with me but he stopped replying after the drivers aggressiveness.
I would like to claim compensation for driver's attitude and reducing the promised itinerary.
IN
Email Kellervin | 35-50 years of age | Experience level: over 5 safaris
Awesome service from Bonfire Adventures
Our Travel agent was not only informative but very patient. I was booking this package together with my wife and Maureen was very patient. We kept on changing the camp and she explained to us and helped to choose Keekorok lodge. This hotel is at the heart of Maasai mara and we had a good time.
Our guide James was a good driver guide who explained to us about animals, about maasai culture and we went to maasai village where we enjoyed a fire lighting training and maasai culture.
I will definitely want to travel to other destinations later and make sure my family and i get James as our tour Guide.
Email Golda | 35-50 years of age | Experience level: over 5 safaris
Great experience
Monica my travel agent was fantastic and planned every little detail. She was accommodating and answered my many questions patiently. Every little detail was as requested by me. James our tour guide was right on time, patient, courteous and ensured that we were all safe and got to see the big 5, considering we had small kids.
Sarova Mara was a great choice.
Overall a fantastic relaxing trip for my family. My expectations were met on all fronts!
US
Email Scott S. | 65+ years of age | Experience level: over 5 safaris
Masai Mara - Olmoran camp
Everything was perfect. We especially enjoyed our guide/driver,James Mwangi and the food at Olmoran camp.
Email Juliette | 35-50 years of age | Experience level: 2-5 safaris
Great service from Bonfire Adventures
Happy to highly recommend Bonfire Adventures, having just returned from amazing four-day trip to Tsavo. The arrangements were smooth, our driver was both professional and fun, and there were no issues whatsoever with our accommodation or meals. A trip of a lifetime that I have Bonfire to thank for.