Reviews

Sort By: Date Most Helpful Rating 21-30 of 187 Reviews
Sheila & Alvaro   –  
United States US
Visited: September 2019 Reviewed: Mar 29, 2020

Email Sheila & Alvaro  |  35-50 years of age  |  Experience level: first safari

Best Honeymoon Gorilla Trekking and Rwandan Tour Ever!!
5/5

We wanted to do something very different for our Honeymoon. We read a lot about the gorilla trekking tours and knew we had to have that on our itinerary. We found Wild Jungle Trails on this site and never imagined how easy and pleasant everything would be, from beginning to end. It all started with email exchanges with Teresa, she was very pleasant and very patient with us (given that this was our first time planning this sort of trip). She explained everything thoroughly and made the whole process really easy. We are big history buffs and really wanted a historic tour of the city, Teresa made sure our itinerary included everything we wanted, with no problem.

When the day of the safari came, Teresa arranged the pickup from the airport and gave us her direct number so that we could reach her at any time with any issues or questions, which was very nice and made us feel a lot better about the whole thing. Emma picked us up from the airport and since it was a bit late we headed straight to our historic hotel Hôtel des Mille Collines, where Teresa had an wonderful surprise waiting for us! Since it was our honeymoon Teresa arranged for the hotel to wait for us with a bottle of champagne in our room and rose pedals everywhere!! It was such a wonderful and thoughtful touch!
Later we found out that Emma was not only our ride from the airport, he was also our guide for the whole trip. He is so young we were a little worried about what we would get... Boy we were surprised!! Emma was simply fascinating, knowledgeable and amazing person to be with for 3 whole days. He is a history buff like we are, which was perfect!! The entire tour and trip to the gorillas we felt that we learned so much about his country. He was not only knowledgeable, but very flexible as well. Emma had no issues adopting the tour and overall trip to our needs, recommended places to visit with a lot of history which we totally enjoyed! We also went to a living museum where he had the actors reenact our wedding Rwandan Style! which was totally fun!!

Thanks to Teresa, Emma and Wild Jungle Trails we are already planning to come back to Rwanda! And we will definitely be calling them back!!

Were   –  
Kenya KE
Visited: February 2020 Reviewed: Feb 22, 2020

Email Were  |  35-50 years of age  |  Experience level: first safari

14 day Uganda -Rwanda Gorilla, Chimp and Wildlife Safari
5/5

We recently completed a customized tour of Uganda with a volcano hike in Rwanda all arranged by Wild Jungle Trails Safaris. Our guide, Moses, did an amazing job of finding interesting wildlife for us to see, arranging boat trips, meals, lodging and answering all of our many questions about the wildlife, culture, geography, plants, foods etc of Uganda. Possibly the most amazing thing was to watch him navigate the roads - he was a true expert in driving up and down sheer mountains on bumpy unimproved mud roads and through the most crowded congested roads in Kampala that I have ever experienced. I remember Thanking God that he was driving over and over!! The lodgings provided ranged from adequate to downright luxurious. One tip - take some form of noise reducers - they don't insulate any walls here so you hear everything anyone does in the bathroom clearly and the nearby villages play music or preachers over loudspeakers well into the night.Thank you so much Teresa the lady in the office who organised the tour with my wife!! i truly recommend Wild jungle Trail safaris

Daniel Rubio   –  
United States US
Visited: September 2019 Reviewed: Feb 11, 2020

Email Daniel Rubio  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent Gorilla Safaris
5/5

Me and My whole family planned for a trip to jungles of Uganda
For Gorilla Safaris on our vacations. Our tour organising company was Wild Jungle Trails. They provided us very intelligent and knowledgeable tour guide. He was over our expectations, he knows very much about Gorillas the best visiting places in Uganda. Accomodation was excellent. And, we also captured gorillas picture very closely because of our good tour guide. I would like to thanks Wildlife Jungle Trails for their excellent service. Thank you so much. I highly recommends them...

Liz   –  
Norway NO
Visited: January 2020 Reviewed: Feb 11, 2020

Email Liz  |  35-50 years of age  |  Experience level: 2-5 safaris

A breathtaking experience made possibe thanks to Wild Jungle trails safaris
5/5

I didn't book my gorilla permit early enough. Other travel agencies just offered me other dates, while Wild Jungle Trails Safaris went above and beyond to get me the permit for the specific date I wanted.
Communication was great as they always responded to my inquiries with as much details as needed, the same day they received my emails. The service was beyond expectations: Jack the Safari guide couldn't be more accommodating, helpful, patient and friendly. One of those who answered your questions and had a friendly chat when the guest felt like it, and who could leave you to your thoughts when you needed silence: just perfect, especially for a female solo-traveler.
The lodge was amazing, great service, sparkling clean, very good food, accommodation in a beautiful and quiet setting.
The tracking went very good and I was lucky to see all the gorilla family members together, after 80 minutes hike. They were kind enough to drop me off at a more convenient place than the one agreed upon before arrival, which saved me a lot of hassles with public transport.
The agent I booked through, Teresa, has always been extremely helpful and I would definitely recommend her and the company, if you want your experience to be hassle free while you are still in control of all details.

Mylengurl   –  
Canada CA
Visited: December 2019 Reviewed: Jan 26, 2020

Email Mylengurl  |  20-35 years of age  |  Experience level: 2-5 safaris

I would not go with anyone else! Highly recommend Twa and his company!
5/5

Wild Jungle Trails customized a tour for me in Rwanda and Uganda. It was very well organized, and was given exactly what I asked for and even more. They also offered very reasonable prices that actually turned out cheaper than other gorilla trekking/safari companies in Uganda and Rwanda.
I absolutely have no complains.
Communication was seamless. I dealt with Teresa, and she always answered all my questions and concerns in a timely and very informative manner.
Twaha was the driver and guide for a friend and I on our 4 day adventure. He was always on time, always had a smile on his face, and was very knowledgeable about the area. He was also very accommodating when we wanted to change our plans.
We had such a fun experience. Even amidst the long road trips at times, he always made us laugh so we were never bored. He also became our unofficial photographer.
I felt safe the entire time on this trip. This was definitely an amazing trip that I will never forget, made even more successful because of Twa and Wild Jungle Trails.
Uganda was beautiful. I had such an amazing experience. One day, I plan to go back. I am sure I will go with Wild Jungle Trails again. I could not recommend them enough to all my friends.
Thank you Twa and to the rest of the team!

Henry   –  
Germany DE
Visited: January 2020 Reviewed: Jan 25, 2020

Email Henry  |  50-65 years of age  |  Experience level: 2-5 safaris

unforgetable 10-days-trip thrugh the west side of Uganda
5/5

It starts in december with a very good planing... thank you so much Teresa and Silvia.
Everything went well... pic up at the Airport... and the complete tour. With Twaha, we have had an very good guide... he always finds the animals on the gamedrives, when other guids failed. The lodges where really good, comfortable and clean.
That was the second safari in Uganda with wild jungle trails... and I am sure I will come back.

Best regards Henry

Monika   –  
Germany DE
Visited: October 2019 Reviewed: Jan 4, 2020

Email Monika  |  50-65 years of age  |  Experience level: 2-5 safaris

Amazing tour to Lake Mburo NP and Bwindi Impenetrable NP
5/5

Once again our group had an absolutely fantastic tour with Twaha! We had amazing gamedrives in Lake Mburo NP and an unforgettable experience with gorillatrecking in Rushage, Bwindi NP. Everything ( tours, accomodation, food, transfers........) was perfectly organized by Twaha.
He is a great driver, an excellent guide and fulfilled all our desires. Whatever we asked him, he made possible everything and he always responded: No problem! I highly recommend Wild Jungle Trails!

Lynn S.   –  
Canada CA
Visited: December 2019 Reviewed: Dec 18, 2019

Email Lynn S.  |  50-65 years of age  |  Experience level: first safari

Truly amazing experience, and with the best guide ever!
5/5

Twaha drove to Kigali, Rwanda to pick up a friend and I to do gorilla trekking in Uganda. He was organized and on time. Turned out, he was great company as well! We had such a fun time. Twaha is very personable and a pleasure to be around, and seems to know everybody! He had to navigate some pretty treacherous, washed out roads to get us to the Bwindi forest on time, but we always felt safe. After our 2 days of gorilla trekking, he drove us back to Kigali. Whenever we wanted to stop anywhere, he was always so accommodating (coffee shop, pictures, more pictures...) and always with a smile. Never made us feel like we were wasting his time. Also, a big shout out to Teresa, his office manager. She was always quick with the email replies, schedules, and list of what we needed. I wish we had the chance to thank her in person. Thanks Twaha and Teresa! Keep up the great work!

Christina   –  
United Kingdom UK
Visited: November 2019 Reviewed: Nov 21, 2019

Email Christina  |  35-50 years of age  |  Experience level: over 5 safaris

Great trip and company!
5/5

Went to Bwindi to go Gorilla trekking. The trip couldn’t have been any better, the journey was well organised, swift and comfortable, thanks to Twaha’s great company. He chose the perfect accommodation and arranged everything perfectly so I could just enjoy the whole experience. Twaha is kind, friendly and knowledgeable, and his organisational skills are impeccable. Safe and reliable and definitely to be recommended!
Looking forward to my next adventure with Wild Jungle Trails!

Raymonde   –  
Canada CA
Visited: September 2019 Reviewed: Oct 4, 2019

Email Raymonde

A big 5 for Wild Jungle Trails
5/5

Rwanda and Uganda 15 days safari.
Some people have it naturaly, every body likes them even when they make little mistakes ,you forget about it because you envoy very much there company....It is the case of Twaha .We had such a WONDRFUL time with him.So much laught .Reading all those goods reviews I was wondering if he could keep up to it.So he did trying is best to see the most animals we could see,convencing his colleges to keep cherching for the big 5 even if they were ready to go back to the lodge. Try to get the best seats for us on the cruise . On the road he will makes sure to take us to nice restaurants so we wouldn't get sick from the food.
We were the first one to get to the leopards ,the lions , having time to spend some time taking pictures before the others jeeps arrived.We had chalanging him all the 15 days about his good score in the reviews and how much we should give him teasing him, never gots upset good sence of humour.He loves is country and enjoy to have you discorver it with him .Twaha is only 34 he owns is cie and he is a leader, all the others guides know him, beying so friendly, same thing with the staff of the lodges so it can be very helpful.My husband just love is vintage big Toyota land cruise ......
It was a pleasure to work with Teresa for our itinary ,she always anwered promtly to the numerous emails I sended her. The lodges that she suggested were just greats ( midrang safari)and they even were better that on the pictures which it is rarely the case.Thank-you to both you for this unforgetable trip. And Twaha you did it again a the perfect score another big 5 for the big 5 ...... keep it up .We will miss you.

Average User Rating
4.9/5
Rating Breakdown
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