Sort By: Date Most Helpful Rating 161-170 of 175 Reviews
Petra and Bruno   –  
Germany DE
Visited: October 2016 Reviewed: Dec 1, 2016

Email Petra and Bruno  |  50-65 years of age  |  Experience level: first safari

It was a wonderful time with our driver Frank an now he is our friend...

Frank was our driver and he is very TOP !!
His knowlage about his country is great, hi is a perfect driver and also the best tour-guide.
His attainment of the Akagera-Park, about animals und the terrain is very good.
We were on tour with him from sunrise till sunset every day. He was always funny.
We would like to take a lot of fotostops and it was never too much for him.
Also at the trip through the country, along the Kiwu-Lake, Frank knows a lot of beautiful
places and restaurants. We hope we can come back soon to this wonderful country and back to
our friend Frank. We were so said when we left Ruanda, also we left our driver and friend Frank.

Rucha   –  
Nigeria NG
Visited: November 2016 Reviewed: Nov 29, 2016

Email Rucha  |  20-35 years of age  |  Experience level: first safari

Fantastic first Safari experience

I really enjoyed my one-day safari with Frank to the Akagera National Park. Frank was very knowledgeable, sociable and gave me some great insights into Rwanda and its culture. It was my first safari and I really enjoyed the experience. Highlight for me was seeing elephants and giraffes! Our tour guide from the park was really great too - had lots of fun facts and stories to share. Overall, I would highly recommend this tour and Frank as a guide. It was my first time as a solo traveller in East Africa and Golden Rwanda Tours set a very high standard for quality of service!

Dieter   –  
Germany DE
Visited: October 2016 Reviewed: Nov 27, 2016

Email Dieter  |  35-50 years of age  |  Experience level: 2-5 safaris

Unforgettable tour to Akagera and Nyungwe NP

After being in Rwanda for one week in a bigger group with friends and at first additionally with students and teachers we three of us wanted to see Akagera and Nyungwe National Parks. We needed transport and chose Golden Rwanda Tours & Travel Agency. Frank, the owner, picked us up in Kayonza where we stayed in an ecolodge led by a women's association and drove us in his air-conditioned car with all amenities (e.g. music videos) to Akagera NP. From the beginning he told us so many details about his country and in the park he showed us all the different landscapes and didn't mind working extra time to show us as many animals as possible. Except for the lions who had babies and were therefore hidden in the bush we saw almost everything. Only the hippos were not at "hippo pool" and didn't want to come out from other lakes, but finally we experienced them in a very impressive way on a boat trip on Lake Ihema. On our way to the south we did some extra stops, Frank led us to one of his favourite restaurants in Kigali, and we stopped at Nyanza Kings Palace and the graves of king and queen. After the mountain forest in Nyanza we went to see the border to DR Congo as a bonus which was also very interesting, and went back north on the new road along Kivu Lake with many nice views of the lake and a big afternoon meal at a lakeside restaurant so that we could not eat that much in a restaurant with splendid view of Kigali at night. Completely unexpected, we experienced American-Irish-somehow international "pre-halloween" in the heart of Africa. At last, Frank enabled us to take pictures of colourful Convention Centre at night. Frank was very helpful, friendly, flexible and knowledgeable. We enjoyed the trip a lot and so did Frank apparently. It's obvious that he loves his job, he's a tour guide with heart and soul, but nevertheless professional and we can recommend his company without any restriction. Also, our tour was very well organized and at a fair and reasonable price. Golden Rwanda Tours offers also tours to neighbouring countries. If we happen to go on a tour maybe in Congo or Tanzania, we will do so with Frank and Golden Rwanda Tours.

Zhanar   –  
United States US
Visited: October 2016 Reviewed: Nov 16, 2016

Email Zhanar  |  20-35 years of age  |  Experience level: first safari

One day safari tour - Akagera National Park

I had one day safari tour in Akagera National Park in October. I was visiting Kigali, Rwanda for work and had one free day with a 8pm flight back home. When I sent an email with inquiry, I explained my situation with returning flight in the evening, and I was very happy to know that the company could take me to airport right after safari drive. Frank was extremely helpful by meeting with me a day before at my hotel and going over the logistics of the tour. He showed me a photo of the car and explained that it would be a half day tour because of my flight. Also, he recommended to check out from the hotel early in the morning and go to the tour with my luggage. My driver was very professional, he provided water and made sure I was comfortable. The drive to the park was about two hours on a very good condition road. The scenery outside of Kigali is absolutely breathtaking! It is a land of thousand hills and beautiful. The park's visitor center is very nice and has an exhibit. The park has lots of animals and my driver made sure I saw most of the animals and was able to make videos/take pictures. Also, my driver recommended to pack lunch to eat in the park's picnic area which is an open space with a view of animals. We returned to Kigali early, I had plenty of time in the airport to shop, etc. This company is very responsible and provides great service to its customers.

Andy Leskowitz   –  
United States US
Visited: August 2016 Reviewed: Sep 15, 2016

Email Andy Leskowitz  |  50-65 years of age  |  Experience level: 2-5 safaris

Rwanda and DRC in 11 Days

Frank did an amazing job trying to juggle our 5 days in Rwanda with 6 additional days in DRC that we asked him to organize for us. Our itinerary changed at the last minute as two Volcanoes NP mountain gorilla permits came up just before we left home (yay!) and Frank just moved everything around without any issues. He's a great driver and a very knowledgable guide and we loved criss crossing Rwanda with him.

He then connected us with his associate for our DRC - Goma to Bukavu segment and although we had a few issues with unexpected hotel rate increases and the visa process, we managed to do it all. DRC is not for the faint of heart! Finally Frank located and coordinated with D'jambo in Kinshasa to get us to the bonobos and they did a fantastic job as well.

Thanks for the awesome tour Frank and Golden Rwanda! One note - make sure you arrive at the front gate of Akagera NP before 6PM or you'll end up in protracted discussions with NP and lodge personnel before they let you in! :-)
Mahalo Nui Loa Frank - hoping you do make it out here to Hawaii!

Alex   –  
Australia AU
Visited: July 2016 Reviewed: Aug 3, 2016

Email Alex  |  20-35 years of age  |  Experience level: first safari

Excellent Guides

The guide was extremely friendly and knowledgable about all the animals! He was very kind, spoke excellent English, and made the trip a lot of fun!

Negocios Ltd   –  
Rwanda RW
Visited: March 2016 Reviewed: Jun 9, 2016

Email Negocios Ltd  |  20-35 years of age  |  Experience level: over 5 safaris

the great leadership and professionalism

allow me to take this opportunity to thanks , the great leadership and professionalism of Golden tours and travel Agency staffs
I remember the journey to Musanze , Kayonza,south province in a very smart car , even if we were on duties of rahpc , for sure we enjoyed and were satisfied of the services
keep it up !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Ciara Peace   –  
United States US
Visited: May 2016 Reviewed: Jun 9, 2016

Email Ciara Peace  |  20-35 years of age  |  Experience level: first safari

This tour company was everything we needed and much more!

On our safari trip with Golden Rwanda we went to many places in Tanzania including Serengeti, Ngorongoro, Tarangire, Kilimanjaro, and all the way to Dar es Salaam. Our tour guide was amazingly knowledgeable about the animals, places, and people and was super helpful when we needed directions or wanted to go somewhere special. Our driver had become our close friend and we loved every bit of our time with him and he definitely made the trip so much better! We had he absolute best time and would recommend this company. The price was fair and the trip was very smooth, which made things that much more enjoyable :)

Vadim   –  
Russia RU
Visited: May 2016 Reviewed: Jun 3, 2016

Email Vadim  |  20-35 years of age  |  Experience level: 2-5 safaris

The Weekend with Golden Rwanda tours

Being on the business trip I had a chance to spend a weekend with Golden Rwanda Tours and its owner Frank. And this experience was excellent! Comparing to other offers the price was very reasonable, especially for comfortable 4x4 vehicle. I had a very tight schedule and ordered 2 tours at the weekend, both started from Kigali and required to wake up at 4 in the morning. Frank was OK with that and both time picked me up at the hotel. The first tour took the whole day and was to Bisoke volcano, which was pretty nice, despite of the raining at the second part of the day. The second tour to Golden Monkey was a bit shorter and we freed at 11 a.m, so Frank suggested to visit Kivu lake and Kongo border as a bonus.

I highly recommend Frank to travel with, especially if you first time in Rwanda and need to know more about the country, people, history, food, etc. Travelling with Franks is not the official way when you have a strict itinerary and should follow the guide. He is always ready to show you some more about his country. On the way back we also did extra stops to grab some local food and to buy gifts and souvenirs. Frank became a real friend during this trip and his attitude to customers is on a extremely high level. Hope I will have a chance to visit Akagera next time with Golden Rwanda!

Timothy Anand   –  
Singapore SG
Visited: May 2016 Reviewed: May 29, 2016

Email Timothy Anand  |  20-35 years of age  |  Experience level: 2-5 safaris

A Day Trip to Akagera National Park

This trip exceeded our expectations, not just because Akagera is a beautiful place, but also because Frank is a remarkable person. His customer care is impeccable. He is polite, considerate and knowledgeable. Very conversant in English and not imposing in the least.

We were picked up in a luxurious 4x4 at about 630am from Kigali and then driven about 2 hours to Akagera while we chatted with Frank. Conversation flowed well and wasn't strained in the least.

Really appreciated the fact that the one quoted price that we paid was all we paid that day. Hassle and fuss free! Not to mention, His rates are very reasonable for the quality of service we received.

After a brief introduction to the park and a very nice breakfast, we were whisked off for a day of fun. Frank is an excellent driver and his contacts in the guiding industry (at no additional cost) really brought the whole experience alive for us. They told us stories about the place and interesting facts about the flora and fauna. It's surprising how much you can learn on a safari!

Frank and our guide went above and beyond during the drive. The fun part was that despite having done this over a hundred times, Frank still has a sense of wonder about him, and that makes him go beyond the call of duty to serve his clients. He understands their excitement and wants them to receive the best possible experience.

We spent a considerable time looking for a great tour company and now that we've experienced what we eventually decided on, we just know we made the right choice. If you're looking for a great day out in Rwanda, look no further. Frank and his team are a great option. And who knows, you might even have found a new Rwandese FRiEND at the end of the day.

Average User Rating
Rating Breakdown
  • 5 star 168
  • 4 star 7
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review


  • All corporate and/or tour info is provided by Golden Rwanda Safaris , not SafariBookings