Reviews

Sort By: Date Most Helpful Rating 11-20 of 200 Reviews
Camilla   –  
Germany DE
Visited: February 2024 Reviewed: Mar 3, 2024

Email Camilla  |  35-50 years of age  |  Experience level: over 5 safaris

True luxury, excellent organisation and communication, highly reliable and very friendly.
5/5

We had a truly great experience from the pickup at the airport to the drop-off on our last day. Everything was perfectly taken care off, the hotels (Governor's Residence in Kigali and Five Volcanoes at the national park) were wonderful and our hikes to see first the gorillas and then the golden monkeys were amazing. Food and service were very good and the little extras such as fresh water bottles in the extremely clean and tidy car, gaiters for the hikes and a foot massage and shoe cleaning after each bike provided for a feeling of luxury. Very good value for money! Would highly recommend choosing this tour operator.

Rachel   –  
United States US
Visited: December 2023 Reviewed: Feb 9, 2024

Email Rachel  |  20-35 years of age  |  Experience level: 2-5 safaris

Dream come true!!!
5/5

Trekking the mountain gorillas has been a dream of mine since I was a child and Golden Rwanda Safaris exceeded my expectations. I am a solo female traveler and, after speaking to Frank and reading glowing reviews, I had no hesitations about booking this company. I had a female guide, Ingrid, who made sure everything was punctual, safe, and organized. I learned so much about the culture and history of Rwanda from her and she made the trip so special and fun. I was able to spend the first day exploring a bit of Kigali, including the sobering Rwanda Genocide Memorial, which you can’t miss if you travel to Rwanda. The accommodations at Five Volcanoes were luxurious and comfortable and the staff was so kind. I could write a full memoir about the trek itself but suffice it to say that it was genuinely life changing. Spending an hour amongst the gorillas was the single most awe-inspiring experience of my life. Everyone truly cares about the conservation of the environment and these incredible animals, and you can rest assured that all your trekking money goes towards protecting the park. The logistics were all taken care of by Ingrid, who was excited to see me living my dream. Seeing the golden monkeys is also absolutely worth doing – you’re completely surrounded by them and they’re a joy to watch.

Huge thanks to Ingrid and Frank for making this the best Christmas ever – it was worth every penny that I saved. I would recommend Golden Rwanda Safaris a thousand times over to anyone traveling in Rwanda, and plan to book with them again when I return with my mom for more trekking.

Ghinwa M.   –  
Lebanon LB
Visited: February 2024 Reviewed: Feb 5, 2024

Email Ghinwa M.  |  20-35 years of age  |  Experience level: first safari

Very Professional - Golden Rwanda Safaris
5/5

Golden Rwanda Safaris are very professional. They have excellent guides, that are knowledgeable and experienced. They will give you lots of information, and safety is their top priority. Guide Taufique was the best, he was helping other guides in the park as well.

Jeff S   –  
United States US
Visited: January 2024 Reviewed: Feb 5, 2024

Email Jeff S  |  35-50 years of age  |  Experience level: 2-5 safaris

Great experience and good communication with Golden Rwanda
5/5

Overall had a great experience with Golden Rwanda. From the initial communication and setting the itinerary to payment, permits, and transportation everything went smoothly. I would use this operator again. Upon airport arrival, to airport drop off 5 days later, everything was seamless and taken care of.

Frank was responsive up until arrival, and Claude our driver for the week aimed to please and nothing was an inconvenience. Highly Recommend.

Lukasz Wisniewski   –  
Poland PL
Visited: January 2024 Reviewed: Jan 24, 2024

Email Lukasz Wisniewski  |  35-50 years of age  |  Experience level: first safari

Excellent expirience
5/5

Golden Safari Rwanda they organized everything as best as possible. Taufique's guide is great. He's a great storyteller and drove a jeep. We managed to see many animals and have a great adventure. Super

Jonathan   –  
United States US
Visited: January 2024 Reviewed: Jan 22, 2024

Email Jonathan  |  20-35 years of age  |  Experience level: 2-5 safaris

Beautiful Gorillas, Safari, and Country
5/5

I had a really good experience with this tour operator, and had a great guide, Taufique. He always went above and beyond for us, even finding us some of the best fruit in Rwanda, and driving us everywhere. The Gorillas are amazing, the Safari is great, and everything was incredibly smooth even though we booked less than a week before.

Lisa   –  
United States US
Visited: December 2023 Reviewed: Jan 15, 2024

Email Lisa  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent
5/5

I booked the Rwandan Gorilla trip directly with Golden Rwanda Safaris about 10months before travel. They organized my permits, hotel accommodations, airport pickup and a trip to the Genocide Museum for myself and my son.

Everything was as promised and more. The vehicle was spotless and Jean Claude was an awesome guide with impeccable English and knowledge of the region. We felt in safe hands the entire trip. I couldn’t recommend Jean Claude any more.

The city is spotless, and the museum and gorilla experience was extremely well organized. We only did one day with the gorillas which turned out to be perfectly fine. The hike wasn’t hard at all and we were in an “average” group. You get exactly 1 hour with the gorillas and they were so close they brushed by us.

The Genocide Museum was moving and hard to process. I think how they presented the event was respectful and allowed for quiet reflection.
Definitely worth visiting.

Thank you Jean Claude and Golden Rwandan Safaris for taking me to a bucket list trip and making it unforgettable!

Mudi   –  
Malta MT
Visited: January 2024 Reviewed: Jan 9, 2024

Email Mudi  |  20-35 years of age  |  Experience level: first safari

Absolutely Fantastic absolutely
5/5

It was a fun and interactive tour. No dull moment guaranteed. Value for money most definitely. I recommend to anyone always.

Just ask for Taufique, he knows the way

Kayla Kuzniewski   –  
United States US
Visited: September 2023 Reviewed: Dec 31, 2023

Email Kayla Kuzniewski  |  20-35 years of age  |  Experience level: first safari

Life changing experience
5/5

Gorilla trekking has been at the top of our bucket list for some time and Golden Rwanda Safaris made the experience even better than we could’ve imagined. Everything from booking to drop off at the airport at the end of the trip was seamless. Communication was consistent and easy. Payment was smooth. The hotels were stunning.

Our tour guide, Taufique, was absolutely wonderful. He brought us around Kigali, showing us the highlights of the city and choosing an incredible restaurant for lunch that we never would’ve found on our own and gave us a true taste of what locals eat (delicious!). He was always punctual, kind, and informative. It can be intimidating traveling to a new country for the first time, let alone a new continent, but we felt completely taken care of with Taufique.

The tour itself was a dream. We loved Kigali and hope to go back to see more of it one day. Taufique brought us to Volcanoes National Park where park guides then took over to lead our trek. We ended up on the most difficult route (hiking almost 4 hours uphill in some rain and through thick brush) but it was beyond worth it. They choose routes based on physical fitness so many groups had hikes under an hour in much easier conditions. Our hike brought us to a family of over 20 gorillas where we saw multiple silverbacks, mamas, juveniles, and babies. I never imagined we would be so close to these incredible creatures but the hour we spent mere feet from them will forever be one of the best of my life.

The golden monkey trek was a wonderful bonus. That hike was super short and easy and the monkeys were beautiful and interesting. We were afraid after the exhaustion of the day before it would be too had to do another trek but this one was easy and well worth it.

I cannot recommend Golden Rwanda Safaris for a Gorilla Trek enough! We will definitely be back one day and hope to use them again.

Savanna   –  
Rwanda RW
Visited: December 2023 Reviewed: Dec 26, 2023

Email Savanna  |  20-35 years of age  |  Experience level: first safari

Extremely helpful! Well knowledgeable! Cost effective! And crazy fun!
5/5

The tour was amazing! We did a 2 night 3 day trip to Akagera and had a wonderful time with our group of 4. The owner of the company was super responsive. All my questions about the trip were answered quickly and appropriately. For my first time planning a trip, this company made it easy. They were willing to help us plan a trip that involved all we wanted to do including camping instead of staying at a hotel. The tour guide himself was on time and knowledgeable and willing to help and went out of his way to make the experience successful. The costs were also kept at a reasonable price. The safari car was a little older but it was still comfy for the multiple hour drives! Would have loved a way to charge our phones since we camped though haha. I would definitely recommend this company and will likely use this company again!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 191
  • 4 star 9
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Golden Rwanda Safaris , not SafariBookings