Reviews

Sort By: Date Most Helpful Rating 31-40 of 193 Reviews
Liberty Wickman   –  
United States US
Visited: September 2023 Reviewed: Oct 6, 2023

Email Liberty Wickman  |  20-35 years of age  |  Experience level: first safari

Very responsive and detailed oriented, great customer service.
5/5

I was in Rwanda for work and had 1 Saturday free, as a solo female traveler, I was a little nervous to sign up for a safari by myself, but I'm glad I did. I'm grateful for all of Golden Rwanda Safari's support in the process and had a really great experience the day of the safari. My guide worked very hard to find all the animals in the park that were on my top list and was very informational about their habitats and behaviors. The breakfast and lunch were excellent as well.

Jenny   –  
United Kingdom UK
Visited: September 2023 Reviewed: Sep 26, 2023

Email Jenny  |  35-50 years of age  |  Experience level: over 5 safaris

Exceeded all expectations for a day trip from Kigali
5/5

We were looking for a day trip to add on to the end of a work trip to Kigali. This itinerary (breakfast and lunch trip in Akegera) seemed to be good and after a few enquiries with Golden Rwanda Safaris, we confirmed. Pick up from the hotel was early, but eased by a coffee stop en route at a superb outlet. We travelled in a smart jeep with a 'lift up' roof (for game viewing later). On arrival at the park, the tour really began. We had a briefing and very quickly our driver spotted some big game. We continued in this vein through the park, which is very green and littered with beautiful lakes; not so much savanna as hilly terrain, but loads to see. We stopped for breakfast at a superb lodge with magnificent views over the park and then continued. There was so much to see - we clocked 4 of the Big 5, plus hippos, giraffe, zebra and many different antelopes; the birds were diverse and stunning. Onwards, to lunch, which was again situated at a good spot with great views. Finally, we'd reached the end of the game drive through the park and made the journey back to Kigali. It was a long day and very worthwhile. The driver/guide (Vincent) was fun, friendly and knowledgeable. The operator was very flexible to pick us up at one hotel and drop us at another. The price was good value for the level of service and quality of the itinerary. Many thanks to Frank and to Vincent for their service!

Amy   –  
United Kingdom UK
Visited: September 2023 Reviewed: Sep 18, 2023

Email Amy  |  20-35 years of age  |  Experience level: 2-5 safaris

Great day all round!
5/5

We had a fabulous safari in Akagera with Jean Claude. We felt like VIPs having a guide to ourselves, and he took care of us very well with regular comfort breaks and an excellent breakfast and lunch. Jean Claude kept in contact with other guides to help locate the animals which meant our safari was incredibly successful and we took some fantastic pictures and videos. He was also very friendly and knowledgable. We thoroughly recommend Golden Rwanda Safaris

Eric MALENFER   –  
France FR
Visited: August 2023 Reviewed: Sep 12, 2023

Email Eric MALENFER  |  50-65 years of age  |  Experience level: first safari

Perfect for Rwanda Tour
5/5


Efficient response, reasonable price, car suitable for our complete tour of Rwanda. I will use Golden Safari again

Arnold   –  
Belgium BE
Visited: September 2023 Reviewed: Sep 6, 2023

Email Arnold  |  65+ years of age  |  Experience level: 2-5 safaris

everything as promised (gorilla trekking and golden monkeys)
5/5

very good choice of hotels (thegovernorsresidence and fivevolcanoes) ; friendly and carefull driver/guide. always on time.

Edite   –  
Canada CA
Visited: August 2023 Reviewed: Aug 27, 2023

Email Edite  |  65+ years of age  |  Experience level: first safari

Mugisha was a very kind, professional, informative and respectful tour guide.
5/5

We had the experience of a lifetime with Mugisha on the Akagera Safari. We started out with the most incredible breakfast that was completely unexpected. Then on to the safari. Mugisha was amazing at helping us spot all of our favourite animals. Of the Rwanda 'big 5', we saw 3 up close. It was such a hot day the cats (lion and leopard) were somewhere hiding in the shade. But that's OK because we saw so much more. Mugisha was an amazing driver on the very bumpy (but fun!) roads. Lunch was another unexpected surprise at a lovely 'cafe' overlooking a lake. Perfect. The vehicle was so much fun with the pop-up roof and we were able to spot a lot of animals. I would highly recommend Golden Rwanda Safaris. The communication beforehand and afterwards was fantastic. Frank, the owner, was very quick to respond to all of my queries.
We hope to return to Rwanda in the near future and will definitely book a Gorilla Trek with Golden Safaris. Thank you to Mugisha and Frank.

Stephanie Kong   –  
Botswana BW
Visited: July 2023 Reviewed: Aug 22, 2023

Email Stephanie Kong  |  35-50 years of age  |  Experience level: over 5 safaris

Fast and efficient booking followed by a fantastic first experience in Rwanda.
5/5

I (36 year old female from the US) had a great solo trip to Rwanda with Abu as my guide. On the booking side, Frank was professional, knowledgeable, and prompt in assisting me with proposing itineraries and helping me book my gorilla trekking and golden monkey safari. Prices were significantly lower than what I had been quoted elsewhere for the same itinerary using the same hotel. They organized my stay at the 5 Volcanos Boutique Hotel and my stay was very comfortable and the food was great. Abu was a knowledgeable and personable guide and I enjoyed his company for my 5 day trip. During the whole trip, I completely trusted my guide and outfitter and felt completely safe and looked after. My overall experience was fantastic and I would happily book future travels with them again!

Kéri Gábor   –  
Hungary HU
Visited: July 2023 Reviewed: Aug 9, 2023

Email Kéri Gábor  |  50-65 years of age  |  Experience level: over 5 safaris

Professional company, great service.
5/5

We had an amazing safari experience with Golden Rwanda Safaris. It was a long 10-day trip with Kigali, chimpanzees, the gorilla track and Akagera NP. Our guide was Emile - a very knowledgeable guy,he did his best to get the best experince. We had a great time with him. I would definitely recommend to do any tour in Rwanda with Golden Rwanda Safaris. Great service! Thank you Frank!

Rochelle Carpenter   –  
United States US
Visited: August 2023 Reviewed: Aug 9, 2023

Email Rochelle Carpenter  |  50-65 years of age  |  Experience level: first safari

Our tour guide was excellent!
5/5

You won’t find a better tour company. Our tour guide (Mugisha) was the best! The service was outstanding. We went on the gorilla trek and Mugisha was with us every step of the way making sure we had everything we needed for a comfortable and amazing experience. Five Star service and excellent value for the money.

Mia   –  
United States US
Visited: July 2023 Reviewed: Jul 29, 2023

Email Mia  |  20-35 years of age  |  Experience level: 2-5 safaris

Great service, very professional and accommodating
5/5

I had a great experience booking a 3 day trip through Golden Rwanda. Frank was very communicative and accommodating through before and durning my trip. My tour guide Mugishe ensured that I had a smooth journey and that I had everything I needed along the way. I had an amazing time with gorillas, golden monkeys and in volcanoes national park. Would highly recommend booking with Golden!

Average User Rating
5.0/5
Rating Breakdown
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  • 3 star 0
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