Reviews

Sort By: Date Most Helpful Rating 11-20 of 194 Reviews
Lisa   –  
United States US
Visited: December 2023 Reviewed: Jan 15, 2024

Email Lisa  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent
5/5

I booked the Rwandan Gorilla trip directly with Golden Rwanda Safaris about 10months before travel. They organized my permits, hotel accommodations, airport pickup and a trip to the Genocide Museum for myself and my son.

Everything was as promised and more. The vehicle was spotless and Jean Claude was an awesome guide with impeccable English and knowledge of the region. We felt in safe hands the entire trip. I couldn’t recommend Jean Claude any more.

The city is spotless, and the museum and gorilla experience was extremely well organized. We only did one day with the gorillas which turned out to be perfectly fine. The hike wasn’t hard at all and we were in an “average” group. You get exactly 1 hour with the gorillas and they were so close they brushed by us.

The Genocide Museum was moving and hard to process. I think how they presented the event was respectful and allowed for quiet reflection.
Definitely worth visiting.

Thank you Jean Claude and Golden Rwandan Safaris for taking me to a bucket list trip and making it unforgettable!

Mudi   –  
Malta MT
Visited: January 2024 Reviewed: Jan 9, 2024

Email Mudi  |  20-35 years of age  |  Experience level: first safari

Absolutely Fantastic absolutely
5/5

It was a fun and interactive tour. No dull moment guaranteed. Value for money most definitely. I recommend to anyone always.

Just ask for Taufique, he knows the way

Kayla Kuzniewski   –  
United States US
Visited: September 2023 Reviewed: Dec 31, 2023

Email Kayla Kuzniewski  |  20-35 years of age  |  Experience level: first safari

Life changing experience
5/5

Gorilla trekking has been at the top of our bucket list for some time and Golden Rwanda Safaris made the experience even better than we could’ve imagined. Everything from booking to drop off at the airport at the end of the trip was seamless. Communication was consistent and easy. Payment was smooth. The hotels were stunning.

Our tour guide, Taufique, was absolutely wonderful. He brought us around Kigali, showing us the highlights of the city and choosing an incredible restaurant for lunch that we never would’ve found on our own and gave us a true taste of what locals eat (delicious!). He was always punctual, kind, and informative. It can be intimidating traveling to a new country for the first time, let alone a new continent, but we felt completely taken care of with Taufique.

The tour itself was a dream. We loved Kigali and hope to go back to see more of it one day. Taufique brought us to Volcanoes National Park where park guides then took over to lead our trek. We ended up on the most difficult route (hiking almost 4 hours uphill in some rain and through thick brush) but it was beyond worth it. They choose routes based on physical fitness so many groups had hikes under an hour in much easier conditions. Our hike brought us to a family of over 20 gorillas where we saw multiple silverbacks, mamas, juveniles, and babies. I never imagined we would be so close to these incredible creatures but the hour we spent mere feet from them will forever be one of the best of my life.

The golden monkey trek was a wonderful bonus. That hike was super short and easy and the monkeys were beautiful and interesting. We were afraid after the exhaustion of the day before it would be too had to do another trek but this one was easy and well worth it.

I cannot recommend Golden Rwanda Safaris for a Gorilla Trek enough! We will definitely be back one day and hope to use them again.

Savanna   –  
Rwanda RW
Visited: December 2023 Reviewed: Dec 26, 2023

Email Savanna  |  20-35 years of age  |  Experience level: first safari

Extremely helpful! Well knowledgeable! Cost effective! And crazy fun!
5/5

The tour was amazing! We did a 2 night 3 day trip to Akagera and had a wonderful time with our group of 4. The owner of the company was super responsive. All my questions about the trip were answered quickly and appropriately. For my first time planning a trip, this company made it easy. They were willing to help us plan a trip that involved all we wanted to do including camping instead of staying at a hotel. The tour guide himself was on time and knowledgeable and willing to help and went out of his way to make the experience successful. The costs were also kept at a reasonable price. The safari car was a little older but it was still comfy for the multiple hour drives! Would have loved a way to charge our phones since we camped though haha. I would definitely recommend this company and will likely use this company again!

Dee   –  
United States US
Visited: December 2023 Reviewed: Dec 26, 2023

Email Dee  |  20-35 years of age  |  Experience level: first safari

Patient!
5/5

Mugisha was a very patient driver. It was my first time visiting Akagera Park with a group of 4 people and because of Mugisha, we were able to see many amazing animals and take many many pictures!! Would definitely recommend Golden Safari with Mugisha

Nabeela Nasim   –  
Australia AU
Visited: December 2023 Reviewed: Dec 17, 2023

Email Nabeela Nasim  |  20-35 years of age  |  Experience level: first safari

Excellent service and unique experience
5/5

It was an absolute pleasure to experience the amazing service of The Golden Rwanda Safari. I have booked the 1-day Akagera National Park game drive and was travelling by myself. Starting from the beginning, with booking till the end it was great. All my enquiries were answered promptly and nicely by Frank (the owner). Also, before the game drive, I was provided with all the necessary information and things to carry (rain jacket etc.) This made my trip well prepared.
It was my first time in Africa and I am glad I travelled to Rwanda and experienced the safari with them. My guide was Taufique. If you travel here, make sure to ask for him. It was a pleasure to travel with him. He is very knowledgeable and was always on top in planning. I was able to spot numerous wildlife, more than I could expect. He answered all my questions so nicely. It was also great to learn a lot about Rwandan culture and history from him.
I would 100% recommend Taufique as a guide and Golden Rwanda Travels for any tours and safaris. They have the best customer service!!!

Sara   –  
Denmark DK
Visited: November 2023 Reviewed: Dec 12, 2023

Email Sara  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent
5/5

I did a 7-day tour of Rwanda and Congo and it was exceptional. I was a solo female traveller and felt completely safe the whole time. I visited the gorillas in Kahuzi Biega National Park (Congo) which was definitely one of the highlights of the entire trip! The vibe in Congo is totally wild so be prepared! :D My guide Freddy and driver Claude were so kind and professional and always made sure I had everything I needed for the day. On days where there were fewer activities, Freddy arranged to drive around Bukavu and the surrounding villages to visit interesting sites because I told him I love being immersed in a new city to see how people live and just soak in the atmosphere. When I headed back to the Rwanda side, Taufique was at the border to pick me up and everything went as smoothly as the first crossing. I got to visit Nyungwe National Park for several activities including tracking chimpanzees (amazing!!), hiking to a waterfall (beautiful!!!), and another hike through one of the most spectacular landscapes I’ve ever seen. My flight home wasn’t until the night after the tour ended so Taufique arranged a day tour of Kigali which was fantastic! The people, hotels, food, the whole thing was fabulous. Highly recommend! Remember proof of Yellow Fever vaccination and mosquito spray :))

Nikolas   –  
Sweden SE
Visited: November 2023 Reviewed: Dec 8, 2023

Email Nikolas  |  20-35 years of age  |  Experience level: first safari

Thoughtful, service minded and a good organiser
5/5

The 6-day trip organised by Golden Rwanda Safaris for me and my father was a great experience to a beautiful country. The schedule, which was "tailor made" to our demands, was well planned for us to experience all the facets of the country, while at the same time allowing for time to fully embrace each different place along the way. In terms of service and hospitality, the offering was sublime, and thanks to our with guide's flexibility and consideration, we were able to visit nice spots for lunch/coffee-breaks/etc. in between the planned activities as well. Finally, our guide was great company, sharing facts and telling stories about the different visits along the way.

Evelyn   –  
Belgium BE
Visited: December 2023 Reviewed: Dec 7, 2023

Email Evelyn  |  35-50 years of age  |  Experience level: 2-5 safaris

Punctual
4/5

We booked a 2-day excursion to Akagera parc for a group of 6 collegues. The booking and information part was very clear and smooth and mailings were answered immediately! We were picked up by our driver Tawfik at our hotel in Kigali and than the adventure could begin! We had a very nice 2 day safari including a sunset boat safari which I would highly recommend! We stayed at Ruzizi tented lodge in the Akagera parc, this is heaven!!! Tawfik was entertaining and careful and was at our service till the last moment. This trip was excellent value for money! Do no longer hesitate . Golden rwanda safaris will make you happy!

Alessandro   –  
Italy IT
Visited: November 2023 Reviewed: Nov 28, 2023

Email Alessandro  |  35-50 years of age  |  Experience level: 2-5 safaris

Very professional and well organised
5/5

Our experience with Golden Rwanda Safaris has been very unique. Our guide has been helpful and friendly, guiding us through the tour in an excellent way. I am very satisfied with my experience and I would recommend to anyone!

Average User Rating
5.0/5
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