Sort By: Date Most Helpful Rating 31-40 of 201 Reviews
Dr. V Balaji   –  
United States US
Visited: October 2023 Reviewed: Nov 9, 2023

Email Dr. V Balaji  |  50-65 years of age  |  Experience level: 2-5 safaris

Frank and team were everything we hoped a tour operator would be: caring, responsive, honest

GoldenRwanda were excellent tour operators, as good as we hoped for. Frank and Gad were extremely responsive and communicative by email, always got a response within a few hours. They were able to adapt quickly to our changing plans both before and during the trip. The trip was exactly as promised, no "bait and switch", and given the expense of individual permits, was good value for money. The residences were stellar and top quality even in remote areas, clean and with great hospitality, Our driver Jean-Claude became our friend and family. The cars were very comfortable and we felt completely safe and secure even on poor roads. Our tour covered Kigali and 3 NPs in 3 different corners of Rwanda, Nyungwe, Volcanoes, and Akagera. The encounters with gorillas and chimpanzees we shall remember for the rest of our lives. Our experiences in Kigali, including the genocide memorial, were unforgettable, and Rwanda is a moving tribute to the human spirit and its ability to move beyond unimaginable horror to recover humanity, humility and hospitality. Rwanda is one of the most beautiful places in the world, both visually and spiritually, and noone should miss the opportunity to visit if they can. And for those who do visit, GoldenRwanda will be among the best possible hosts and guides for the trip.

Bronwyn   –  
United Kingdom UK
Visited: October 2023 Reviewed: Nov 6, 2023

Email Bronwyn  |  35-50 years of age  |  Experience level: 2-5 safaris

Great service from start to finish

Golden Rwanda Safari were great from working with me to modify the tour to fit my interests and time, through to first pick up and drop off at the airport. Jean Claude, my driver guide, was thoughtful and attentive, providing me with useful information throughout our time together. The experiences in Volcanoes National Park were exceptional, as was the accommodation at the 5 Volcanoes. Definitely recommend, and I hope to be able to travel with them myself again soon

Jeppe   –  
Denmark DK
Visited: October 2023 Reviewed: Oct 29, 2023

Email Jeppe

Best way to see Akagera

This is really great value for money. If you have the chance, go with Jean Claude. He is the nicest person and he really goes the extra mile to make sure that you have the greatest experience possible - and that you see as many animals as possible. Fully recommend booking with Golden Rwanda Safari.

Nienke   –  
Netherlands NL
Visited: October 2023 Reviewed: Oct 28, 2023

Email Nienke  |  35-50 years of age  |  Experience level: 2-5 safaris

It is a reliable operator, which responds very quick.

I only booked a 13 day round trip two weeks prior to the day of arrival. Thanks to the quick responses of the operator everything we wanted was possible. And we had a great driver/guide to who was open for our requests to grap lunch, dinner or drinks outside the hotels.

Miguel   –  
Mexico MX
Visited: October 2023 Reviewed: Oct 24, 2023

Email Miguel  |  35-50 years of age  |  Experience level: over 5 safaris

Safari in Akagera

Golden make a great job, they provided us assitance at any time.

They respect always our privacy, which was also very nice.

Etta   –  
United Kingdom UK
Visited: October 2023 Reviewed: Oct 21, 2023

Email Etta  |  20-35 years of age  |  Experience level: first safari


Had the best time from organising the trip with Frank to the safari itself! I was a solo female traveler so my mind was put at ease with the quick responses to all my questions. My guide muhamed was 10/10, I had so much fun, felt safe and a life long memories were made!

Raphael   –  
Singapore SG
Visited: September 2023 Reviewed: Oct 17, 2023

Email Raphael  |  20-35 years of age  |  Experience level: first safari

Amazing experience

My tour had a great mix of activities and brought me to some of the most beautiful places in Rwanda. My guide, Abu was knowledgeable, super friendly and was able to accommodate all my specific requests even at short notice - This made my tour feel special and customized to my liking.

Sup   –  
United States US
Visited: October 2023 Reviewed: Oct 9, 2023

Email Sup  |  50-65 years of age  |  Experience level: over 5 safaris

Mountain Gorillas and Golden Monkeys

Booking to visiting these beautiful creatures was all very seamless. The meeting point before going trekking was very well organized. We had the best guide, Jean Claude! He was attentive, on time and answered all our questions. He went above and beyond. The 5 Volcanoes Hotel was very well situated. Food was delicious. The staff was very kind.

Liberty Wickman   –  
United States US
Visited: September 2023 Reviewed: Oct 6, 2023

Email Liberty Wickman  |  20-35 years of age  |  Experience level: first safari

Very responsive and detailed oriented, great customer service.

I was in Rwanda for work and had 1 Saturday free, as a solo female traveler, I was a little nervous to sign up for a safari by myself, but I'm glad I did. I'm grateful for all of Golden Rwanda Safari's support in the process and had a really great experience the day of the safari. My guide worked very hard to find all the animals in the park that were on my top list and was very informational about their habitats and behaviors. The breakfast and lunch were excellent as well.

Jenny   –  
United Kingdom UK
Visited: September 2023 Reviewed: Sep 26, 2023

Email Jenny  |  35-50 years of age  |  Experience level: over 5 safaris

Exceeded all expectations for a day trip from Kigali

We were looking for a day trip to add on to the end of a work trip to Kigali. This itinerary (breakfast and lunch trip in Akegera) seemed to be good and after a few enquiries with Golden Rwanda Safaris, we confirmed. Pick up from the hotel was early, but eased by a coffee stop en route at a superb outlet. We travelled in a smart jeep with a 'lift up' roof (for game viewing later). On arrival at the park, the tour really began. We had a briefing and very quickly our driver spotted some big game. We continued in this vein through the park, which is very green and littered with beautiful lakes; not so much savanna as hilly terrain, but loads to see. We stopped for breakfast at a superb lodge with magnificent views over the park and then continued. There was so much to see - we clocked 4 of the Big 5, plus hippos, giraffe, zebra and many different antelopes; the birds were diverse and stunning. Onwards, to lunch, which was again situated at a good spot with great views. Finally, we'd reached the end of the game drive through the park and made the journey back to Kigali. It was a long day and very worthwhile. The driver/guide (Vincent) was fun, friendly and knowledgeable. The operator was very flexible to pick us up at one hotel and drop us at another. The price was good value for the level of service and quality of the itinerary. Many thanks to Frank and to Vincent for their service!

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