Reviews

Sort By: Date Most Helpful 41-50 of 186 Reviews
Edite   –  
Canada CA
Visited: August 2023 Reviewed: Aug 27, 2023

Email Edite  |  65+ years of age  |  Experience level: first safari

Mugisha was a very kind, professional, informative and respectful tour guide.
5/5

We had the experience of a lifetime with Mugisha on the Akagera Safari. We started out with the most incredible breakfast that was completely unexpected. Then on to the safari. Mugisha was amazing at helping us spot all of our favourite animals. Of the Rwanda 'big 5', we saw 3 up close. It was such a hot day the cats (lion and leopard) were somewhere hiding in the shade. But that's OK because we saw so much more. Mugisha was an amazing driver on the very bumpy (but fun!) roads. Lunch was another unexpected surprise at a lovely 'cafe' overlooking a lake. Perfect. The vehicle was so much fun with the pop-up roof and we were able to spot a lot of animals. I would highly recommend Golden Rwanda Safaris. The communication beforehand and afterwards was fantastic. Frank, the owner, was very quick to respond to all of my queries.
We hope to return to Rwanda in the near future and will definitely book a Gorilla Trek with Golden Safaris. Thank you to Mugisha and Frank.

Amy   –  
United Kingdom UK
Visited: September 2023 Reviewed: Sep 18, 2023

Email Amy  |  20-35 years of age  |  Experience level: 2-5 safaris

Great day all round!
5/5

We had a fabulous safari in Akagera with Jean Claude. We felt like VIPs having a guide to ourselves, and he took care of us very well with regular comfort breaks and an excellent breakfast and lunch. Jean Claude kept in contact with other guides to help locate the animals which meant our safari was incredibly successful and we took some fantastic pictures and videos. He was also very friendly and knowledgable. We thoroughly recommend Golden Rwanda Safaris

Liberty Wickman   –  
United States US
Visited: September 2023 Reviewed: Oct 6, 2023

Email Liberty Wickman  |  20-35 years of age  |  Experience level: first safari

Very responsive and detailed oriented, great customer service.
5/5

I was in Rwanda for work and had 1 Saturday free, as a solo female traveler, I was a little nervous to sign up for a safari by myself, but I'm glad I did. I'm grateful for all of Golden Rwanda Safari's support in the process and had a really great experience the day of the safari. My guide worked very hard to find all the animals in the park that were on my top list and was very informational about their habitats and behaviors. The breakfast and lunch were excellent as well.

Raphael   –  
Singapore SG
Visited: September 2023 Reviewed: Oct 17, 2023

Email Raphael  |  20-35 years of age  |  Experience level: first safari

Amazing experience
5/5

My tour had a great mix of activities and brought me to some of the most beautiful places in Rwanda. My guide, Abu was knowledgeable, super friendly and was able to accommodate all my specific requests even at short notice - This made my tour feel special and customized to my liking.

Kuntay   –  
United Arab Emirates AE
Visited: October 2021 Reviewed: Oct 24, 2021

Email Kuntay  |  35-50 years of age  |  Experience level: 2-5 safaris

Very professional, caring & humble team led by Frank
5/5

Golden Rwanda Safaris was our chosen tour operator (amongst few) to cater for our large group mainly consisting of children aged between 6-15 plus parents during our autumn half-term break. Our trip purpose was twofold: 1-philanthropic (building the water station and planting trees across Rwanda), 2-safari at Akagera national park. Golden safaris team allotted us 6 vehicles with the exceptionally knowledgeable guide/drivers each. Frank has such an exceptional selection of his team of guides/drivers. Frank himself also joined and led the convoy. In one week we became a family all together. Golden Safaris team were with us from the pout of arrival to a point of departure and everything in between covering distances between the locations we were visiting in our busy weekly agenda. Due to the specifics of our complex trip agenda, Frank was hands on shaping it together to the benefit of all parties involved. The team was extremely reliable, kind & our angel guardians, babysitters, storytellers, etc. A note, Rwanda is the safest country to be in (9th ranked by the UN).
Rwanda is a beautiful country, which is worth visiting once in a lifetime. We will definitely go back to visit our working sites, do more good jobs and see gorillas. FYI, to visit gorillas the kids have to be 15 yo & above. Golden safaris is the ONE I will ring up to help us with it :)

Richard   –  
United States US
Visited: May 2022 Reviewed: Jun 18, 2022

Email Richard  |  50-65 years of age  |  Experience level: first safari

Claude is incredible--very personable and knowledgeable!
5/5

The tour was very easy to set up through the website and the owner/operator was prompt, courteous, and responsive. My driver was Claude, who was super friendly and knowledgeable, even though I was the only passenger and had a million and one questions. He knew all the roads in the park and where the animals were most likely to be.

100% would use Golden Rwanda Safaris again and 100% would request the same driver!

Julie   –  
Switzerland CH
Visited: June 2022 Reviewed: Jun 22, 2022

Email Julie  |  35-50 years of age  |  Experience level: first safari

Frank was very professional and personable; it was a great trip.
5/5

Visiting the gorillas was an incredible, exciting experience. Golden Rwanda Safaris was fabulous; Frank was responsive, reliable and very helpful. He has a great personality and ensured every bit of trip was perfect. His thoughtfulness and effort were truly outstanding, and I would highly recommend Golden Rwanda Safaris to anyone.

Violet   –  
Kenya KE
Visited: June 2022 Reviewed: Jun 30, 2022

Email Violet  |  20-35 years of age  |  Experience level: 2-5 safaris

They went above and beyond in ensuring we had a wonderful trip
5/5

Golden Rwanda Safaris gave us a very wonderful experience. The tour operators were professional and warm. Frank's was very responsive and helpful with recommendations on eateries in Kigali.

Roberta   –  
Canada CA
Visited: June 2022 Reviewed: Jul 12, 2022

Email Roberta  |  20-35 years of age  |  Experience level: 2-5 safaris

Breath-taking & Ultra Accommodating
5/5

Before I go on THANK YOU JOANNA for being the best guide we could ask for.

Prior to arriving, Frank was very responsive, helpful and professional when making our itinerary. This process was the start to a very carefree trip where we didn’t have to worry about a THING.

From the moment we landed in Rwanda the team was by our side, there was no moment where we felt confused nor felt lost in a new city. They were always ready and willing to go the extra mile for us.

For example we planned a day in Rwanda just to ourself , easier said than done in terms of getting around. As soon as we told them that we planned to check out the city they asked if we wanted a driver to show us around. What was supposed to be a day of just checking out the place turned into a tour where we learned so much.

The accommodations at each destination were top notch and the service was unreal especially where we stayed to see the gorillas!

The days were well planned but also flexible if we needed to modify. It was all about the details! For example: There were always fresh bottled water in the car. And having the resource of a local guide at all times gave us a deeper appreciation for the country and culture.

A perfect example of the level of thoughtfulness:
While in Akagera we wanted playing cards. Joanna and our local guide went so far out of their way to get someone in town to buy and deliver a pack of cards all the way into the national park. It was BEYOND our expectations.

Jonna and team are super thoughtful. We were able to totally customize our trip to our schedule and spend our time the way we wanted.

Thanks again Joanna and team for being guardian Angels.

Scottie   –  
United States US
Visited: June 2022 Reviewed: Jul 20, 2022

Email Scottie  |  50-65 years of age  |  Experience level: 2-5 safaris

Frank and team are professional, responsive, and deliver desired travel in Rwanda.
5/5

Booked back-to-back tours with gorilla trecking in Volcanoes National Park, and big five safari in Akagera National Park. Golden Rwanda Safaris were flexible and provided professional guidance and tour guides to make my dream gorilla trecking and big game African photo safari come true. For gorillas we spent an hour with a 22-member gorilla family as they eat and played, which included two silverbacks, two babies, and other varying aged gorillas and were supported by national park guides and excellent trackers. For big game safari, saw many, many wild animals and birds throughout the park on both day and night tours. Spent two nights at each location. Accommodations and food were excellent. Felt safe and secure at all times.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 186
  • 4 star 9
  • 3 star 0
  • 2 star 0
  • 1 star 0
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