Reviews

Sort By: Date Most Helpful Rating 51-60 of 195 Reviews
Maria   –  
Sweden SE
Visited: March 2019 Reviewed: Mar 5, 2019

Email Maria  |  35-50 years of age  |  Experience level: 2-5 safaris

We had a great time with Frank on our one-day tour to Akagera! Highly recommended!
5/5

Great arrangement with high service and customer focus!

Anna Deborah Conlon   –  
United States US
Visited: March 2019 Reviewed: Mar 27, 2019

Email Anna Deborah Conlon  |  50-65 years of age  |  Experience level: 2-5 safaris

Friendly & reliable services for individual travelers during our 12 day Rwanda tour
5/5

Just completed a 12 day tour of Rwanda/Uganda, organised by Golden Rwanda Safaris. Thank you so Much Frank B. Kanyamutara and your team for your professionalism!

We spent 2 of the 12 days in Uganda to see the gorillas with the rest of the time travelling around Rwanda.

Golden Rwanda Safaris were quick in answering questions we had regarding possible tours, including budget and type of activities we were interested in.

We were originally going to climb Mt Nyiragongo in DRC but this was not viable shortly after we booked the trip due to security concerns. Golden Rwanda Safaris offered a different hike as an alternative in Rwanda.

Our trip went incredibly smoothly from the outset with zero issues. This surprised me actually. We were in good hands our guide (Emile). We paid the money via their online payment gateway and needn't have bothered with caution really. We paid the final installment during the trip.

Our trip included:

Gorillas ( Rwanda & Uganda), Batwa pygmy Community (Uganda), Golden monkeys
Mt Bisoke hike, Visit to 2 cultural centers (Iby'iwacu), One day at Gisenyi (including boat ride), Chimps at Nyungwe, Nature walk + Canopy walk at Nyungwe, Couple of game drives and a boat ride in Akagera

If I were to do it again I would try to do gorillas in Rwanda (looks easier) even with the higher cost

Only go to one of the cultural centers if pressed for time.

It is very important for me to find reliable service providers while travelling, especially if I am travelling by myself. Three years ago, Golden Rwanda Safaris helped me get to the National Park in Uganda, Musanze and back to Kigali in a very efficient and uncomplicated way. Now back in Rwanda, they helped me in the same friendly and reliable manner -with very short notice! Thank you Golden Rwanda Safaris Tours for assisting me again.

I had indeed a marvelous stay in the National Park and surroundings.

Aimee Sandi   –  
Brazil BR
Visited: February 2019 Reviewed: Mar 25, 2019

Email Aimee Sandi  |  35-50 years of age  |  Experience level: first safari

our 11 days Combined Rwanda and Uganda (Easy booking process, Great Service, Knowledgeable Guide)
5/5

Our guide/driver Jean Marie Kagaba is one of the best. He spent several days with us taking us through our stops in Rwanda and Uganda. He speaks multiple languages and is well connected with the vendors and establishments. Jean Marie far exceeded our expectations of a guide/driver. Their equipment (They took us in First car Toyota Land Cruiser, of course) was well maintained and clean. what I like mostly was Booking process, they have e-payment and you pay by either Debit or credit card and it become very useful us while we don't like to carry money and also reducing Bank transfer charges. high recommended they e-payment system. can't thanks enough Frank and Jacky from my initial contact.

During our 11 days trip to Rwanda to see the mountain Gorillas but Jean Marie Kagaba’s professionalism and expertise meant we got so much more than we expected. He is rightfully very proud of his country, the government and what they have achieved in 20 short years since the genocide. He was always punctual, informative, answered our hundreds of questions with good grace and was relaxed and cheerful throughout. If we go back to Rwanda we will definitely use GOLDEN RWANDA SAFARIS . Thank you so much.


All-in-ll a wonderful trip and would definitely recommend entrusting your safari to this company.

Kari Nilssen   –  
Norway NO
Visited: March 2019 Reviewed: Mar 18, 2019

Email Kari Nilssen  |  50-65 years of age  |  Experience level: over 5 safaris

Reliable, always on time, delievered what we asked for.
5/5

Very nice and polite guides, good information given along the route about history, country and the local places we visited. Comfortable and nice cars!
Absolutely living up to our expectations! Good value for money.
Interesting trip round the country and nice safari in Agagera national park at the end of our trip.
We will be back in a few years:-)

Rakesh   –  
United Arab Emirates AE
Visited: March 2019 Reviewed: Mar 14, 2019

Email Rakesh  |  20-35 years of age  |  Experience level: first safari

Fantastic experience
5/5

Frank is a professional , and was a great company on the tour. This is was one of the best safari experience. I would certainly , recommend them to anyone who wants a reliable and excellent tour company .I know I would , when back in the country next time :)

Mohamed   –  
Congo (Brazzaville) CG
Visited: March 2019 Reviewed: Mar 5, 2019

Email Mohamed  |  20-35 years of age  |  Experience level: first safari

Wonderful!!!!
5/5

It was great from the pick up at Hotel to the Park. The Team was friendly and professional. Especially Jean Claude who was a very dedicated Guide. He did all what he can to make me comfortable. I have seen Lions, Elephants, Giraffes, Hippos, buffalo, hyenas, zebras etc... It was more than expected. I recommend it

Laurence   –  
Djibouti DJ
Visited: April 2019 Reviewed: May 3, 2019

Email Laurence  |  50-65 years of age  |  Experience level: over 5 safaris

Excellent service and very helpful
5/5

It was just perfect. Claude, our guide was very nice and fully reliable. Perfect French speaker as well.

Laure   –  
France FR
Visited: April 2019 Reviewed: May 3, 2019

Email Laure  |  20-35 years of age  |  Experience level: 2-5 safaris

Most reliable tour operator providing top quality services at honest price
5/5

Benoit managed to accommodate us with two cars and a fantastic guide (Fabrice) at the very last minute. The quality of the overall service was top notch, all the while being the cheapest option we have found in Kigali. We all highly recommend this your operator, for being so reliable, honest and providing the best service. Great value for money!

Emily Hohenshell   –  
United States US
Visited: March 2019 Reviewed: Apr 29, 2019

Email Emily Hohenshell  |  20-35 years of age  |  Experience level: 2-5 safaris

A great game drive!
5/5

This tour was very professional! Frank was a great guide and I had so much fun learning about the animals and driving around to find them. The service was great, on time and everything was advertised perfectly. The communication was great and easy to coordinate! Highly recommend!

Dan G.   –  
United States US
Visited: May 2022 Reviewed: May 22, 2022

Email Dan G.  |  35-50 years of age  |  Experience level: first safari

Clear communications and excellent execution made an amazing trip
5/5

I can't say enough good things about my trip to Rwanda and my experience with Golden Rwanda Safaris. Frank and his team hosted me for a 5-day tour of Rwanda based around the gorilla trek in Volcanoes National Park. Prior to my trip Frank answered multiple messages clearly, promptly, and in a tone that inspired confidence. Claude my driver and guide met me at the airport and made me feel so welcome and at ease right away. The hotels were lovely, and the driving was safe, easy and smooth. Once you have decided to visit the gorillas, the costs go up significantly, but I felt like everything was priced fairly, I never felt taken advantage of or pestered to buy something I didn't want or need. My trip to Lake Kivu was nice and relaxing and Claude was able to make a change in the itinerary while I was with him so that we could visit a coffee plantation which was fantastic. I highly recommend Golden Rwanda Safaris to help visitors have a truly unforgettable experience in a special part of the world.

Average User Rating
4.9/5
Rating Breakdown
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  • 4 star 9
  • 3 star 0
  • 2 star 0
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