Reviews

Sort By: Date Most Helpful Rating 61-70 of 195 Reviews
Salimeh   –  
United States US
Visited: May 2023 Reviewed: May 11, 2023

Email Salimeh  |  35-50 years of age  |  Experience level: first safari

Akagera National Park Safari
5/5

I had a great time and the tour guide was an amazing driver and informative person.
We spent the whole day on safari and it was an amazing and unforgettable day for us.
We highly recommend this tour and Golden Rwanda folks were very friendly and efficient in organizing the game trip.

SangHyuk Chun   –  
South Korea KR
Visited: May 2023 Reviewed: May 10, 2023

Email SangHyuk Chun  |  20-35 years of age  |  Experience level: first safari

Excellent tour, nice and kind driver, good services
5/5

We reserved a one-day trip to the national park. It was really fantastic. We saw zebras, giraffes, birds, hippos, crocodiles, buffalos, elephants, a leopard, and many other animals. The driver was really nice and experienced. We really enjoyed the tour, and I am willing to re-visit Golden Rwanda Safaris when I will re-visit Rwanda.

Pablo Samuel Castro   –  
Canada CA
Visited: April 2023 Reviewed: May 4, 2023

Email Pablo Samuel Castro  |  35-50 years of age  |  Experience level: first safari

Fantastic 4-day tour that I will never forget.
5/5

My whole experience was fantastic. I must admit I was a little nervous when first booking because it was my first time in Africa and had no idea about how the tour would go.
The communication prior to my arrival was great, they always responded quickly.
Once I arrived, my driver picked me up from the hotel and from the start he was so friendly and helpful. I learned a lot about Rwanda from him, and got to know him pretty well. I had an issue with the PCR test they did at the airport (necessary for the parks), and he managed to resolve it for me while we were driving.
The tour ran extremely smoothly, there were no issues at all. The hotels were very good, and all the tours were of course fantastic.
I really enjoyed the drive to Nyungwe and Volcanoes, as I got to see a lot of the Rwandan countryside. It is a beautiful country and I feel I got a really good glimpse of it, thanks to Golden Rwanda!

Marina Romanello   –  
United Kingdom UK
Visited: March 2023 Reviewed: Mar 18, 2023

Email Marina Romanello  |  35-50 years of age  |  Experience level: first safari

Inforgettable experience!
5/5

I cannot say enough good things about Golden Safaris. The service was Impeccable, their staff extremely kind and accommodating. We got to see most animals, and the driver knew exactly how to spot them. It was really excellent!

Leigh   –  
Canada CA
Visited: February 2023 Reviewed: Feb 18, 2023

Email Leigh  |  20-35 years of age  |  Experience level: first safari

Professional and Trustworthy
5/5

The moment I contacted Golden Rwanda Safaris I knew I would be in good hands. Even though there was a significant time difference Frank replied to my emails almost immediately. He was able to fully customize my trip the day I inquired. He was able to include all my desired activities and others I hadn't even considered (thanks for Mount Bisoke - I made it to the top!) Frank was more than helpful and patient as we sorted out the payment process and kept in contact with me the entire time via his personal WhatsApp. I've never had such great communication from a tour company. As a solo female traveller I was comforted to know I would have a female guide with me for my 10 day trip. Joana was an incredible guide, she took care of me the entire trip and I trusted her completely. From scheduling bathroom stops, packed lunches and day tours she organized everything behind the scenes without me having to worry about anything. She was always prompt and had a wealth of information to share about Rwanda, which she is very passionate about. I cannot recommend this tour company more highly.

Chris   –  
United States US
Visited: January 2023 Reviewed: Feb 16, 2023

Email Chris  |  35-50 years of age  |  Experience level: first safari

Professional, courteous and experienced.
5/5

I enjoyed my gorillas and golden monkey trek. My guide was attentive and professional. I would recommend this experience to others.

Christine Cercone   –  
United States US
Visited: January 2023 Reviewed: Feb 7, 2023

Email Christine Cercone  |  65+ years of age  |  Experience level: 2-5 safaris

Best Tour Operators in Rwanda
5/5

I highly recommend Golden Rwanda Safaris to anyone interested in trekking to see the Gorillas and Golden Monkeys to a safari in Akagera National Park. Every detail is planned and all one has to do is show up! I booked a private solo tour with Frank at Golden Rwanda Safaris and was impressed with his thorough and thoughtful planning on every aspect of my trip. His picks on accommodations, activities and transportation was spot on. I was extremely impressed with my driver and guide, Joana who was with me throughout my 8 day journey making sure that I was comfortable, had everything I needed and was at the right place at the right time. I was so pleased to have such an informative and thoughtful woman to be my guide. Joana was amazing and one of the reasons that I especially enjoyed Rwanda and all it had to offer. The country is lush, beautiful and so very clean. You can see and feel how proud the Rwandans are of their country and how they have persevered after the Genocide. You can't go wrong with Golden Rwanda Safaris, Joana as your perfect guide and a visit to Rwanda to see all it has to offer. You won't be disappointed!!

Jeanne   –  
United States US
Visited: December 2022 Reviewed: Jan 10, 2023

Email Jeanne  |  50-65 years of age  |  Experience level: first safari

Joanna was amazing! She anticipated everything we needed and was accommodating to all our wishes.
5/5

Golden Rwanda Safaris was excellent. They managed our time and prepared us for what we were going to see. Our guide had us at the right place and the right time for every experience. Rwanda has so much to see and experience. I'm so glad we went with Golden Rwanda Safaris to see it all! From the moment we met the bus, Joanna was accommodating to our every need and wish. The places we stayed were amazing and she was always at the right time and the right place. The other guides respected her. She was extremely knowledgeable of the area and its people which was a keen interest of ours. She was able to show us so much of her country and we will forever be grateful.

Julie   –  
United States US
Visited: December 2022 Reviewed: Dec 30, 2022

Email Julie  |  35-50 years of age  |  Experience level: over 5 safaris

Great tour operator
5/5

Frank was very patient, accommodating, and responsive while we planned our trip. I made several requests and changes and had lots of questions and he was great about organizing things exactly to my specifications. We also had to change our dates due to Rwandair flight cancellations and he was adaptable with the new dates as well. Our guide/driver Claude was lovely, flexible with changing requests, knowledgeable, and a great driver. Golden Rwanda was also one of the more competitively priced companies of those we contacted. Would highly recommend them and use them again!

Zumi   –  
Switzerland CH
Visited: December 2022 Reviewed: Dec 30, 2022

Email Zumi  |  35-50 years of age  |  Experience level: 2-5 safaris

Professional, well-organized, flexible, friendly, very knowledgeable, great value for money.
5/5

Our trip was delayed by exactly a year with Omicron flight cancellations hitting us in December '21. The waiting experience was frustrating but Frank and team always made sure we were communicating through the year, taking care to rebook everything at no additional cost and ensuring we kept our enthusiasm despite more pain from Airlines (in December '22). Once we landed there, the trip itself was great- well paced, comfortable and generally met all the promises Rwanda makes (gorillas and chimps and golden monkeys etc). Our stay was at nice boutique hotels with a small clientele and very personalized service. Frank and Claude coordinated everything really well and accommodated our little quirky last minute demands- the whole trip was seamless and a super lot of fun. The way in which they organized the trip for us- it was quite evident they do this a lot and their connections/relationships with hotels/parks/others are well established.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 186
  • 4 star 9
  • 3 star 0
  • 2 star 0
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