Reviews

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Karwan   –  
Iraq IQ
Visited: March 2017 Reviewed: Apr 19, 2017

Email Karwan  |  20-35 years of age  |  Experience level: first safari

Amazing four days safari
5/5

We took the services of Heri Africa Tours for a 4 day Safari and all I could say is that Immaculate and her crew were excellent in all aspects. The communication and organization were very efficient. Three weeks prior to our trip, everything has been sorted out and we’ve been in touch for questions which were greatly handled. Immaculate went beyond her job to provide us info on visas, vaccination, transport, accommodation, etc. We couldn’t ask for more. I personally enjoyed how the whole trip was made special by John the chef, Mike the driver/guide, and Immaculate our main contact.

The trip was affordable and way lower as compared to other tour operators we asked quote from. We expected a low quality service with the price we bargained for but we were surprised that everything has been up to standard. I highly recommend Heri Africa Tours if you want affordable yet quality tours to Serengeti, Tarangire, Ngorongoro, Moshu and Arusha. Thanks for organizing such an amazing trip for us.

Sabina   –  
Austria AT
Visited: May 2017 Reviewed: Jun 1, 2017

Email Sabina  |  20-35 years of age  |  Experience level: 2-5 safaris

good price-performance ratio
4/5

We really enjoyed the safari. The arrangement was easy and quick, friendly mail response. Just make sure, to pay the cash money in dollar to avoid trouble with the exchange rate. The tour guide Mike was great! He has big knowledge about the animals and landscape. You can really feel that he loves his job. The chef John also did a great job! He prepared delicious fish for dinner for us. It was just too bad that we stopped at a big souvenir shop on the way back. Would not have been necessary. The start of the safari was a little slow: getting lunch, water, gas etc. But maybe that is African style... All in all we were very happy that we booked this tour. Way cheaper than many other safari companies.

Reply from Heri Africa Tours
Reply from Heri Africa Tours
Posted on Jul 17, 2017

Dear Sabina,
I am pleased and happy to receive this nice review for Heri Africa Tours to move on and improve more! Our passion is to deliver the best service to our clients, whatever it takes. Hence, it is truly a wonderful feeling that we have delivered well and made you happy in your safari holiday! Sorry for little delay happened before safari, I have considered it well and it won't happen again.

I would like to put this clear to all travelers that the local exchange rate in Tanzania is quietly different from what is shown in online and also US dollars Currency printed below 2006 is not accepted with most of our bank here in Tanzania and if accepted it has very low rate exchange, to avoid some inconvenience I advice to come with US dollars cash printed from 2009 and above. Thank you for this nice review and You are most welcome to come back anytime.

With Thanks,
Immaculate Elisante
Managing Director

Fiona Cooney   –  
United Arab Emirates AE
Visited: June 2017 Reviewed: Jul 1, 2017

Email Fiona Cooney  |  20-35 years of age  |  Experience level: first safari

It was the most amazing 3 days of my life!!!
5/5

Immaculate and Mike did an outstanding job putting our trip together, they were so kind and accomdating from start to finish.

Romain & Laetitia   –  
United Arab Emirates AE
Visited: July 2017 Reviewed: Jul 16, 2017

Email Romain & Laetitia  |  20-35 years of age  |  Experience level: 2-5 safaris

They truly care about clients!
5/5

We're just back from 2 weeks in Kenya, Tanzania & Zanzibar and Immaculate welcomed us in Tanzania for an amazing 2 days safari in Manyara Lake and N'Gorongoro crater! Her and her team truly care about us by asking what we wanted to see the most in order to brief the driver. Driver was excellent, no need to ask for anything since he was anticipating everything - stop to take picture, break to go to accommodation,...The chef as well prepared the meals carefully. We strongly recommend anybody who want to go to Tanzania to go with them!

Jonas   –  
Germany DE
Visited: July 2017 Reviewed: Jul 23, 2017

Email Jonas

Good budget safari with Heri
5/5

Mike was an excellent guide with extensive knowledge. He was open to our wishes and went out of his way to assure we had a memorable safari.
Immaculate, the manager, responded very quick and was always helpful. She showed good flexibility to our needs and made a very good offer compared to other companies.
The quality of the food was varying, but it seemed like every other budget safari got the same food.
We would definitely book again with Heri Africa Tours.

Sophie   –  
United Kingdom UK
Visited: June 2017 Reviewed: Jul 24, 2017

Email Sophie  |  20-35 years of age  |  Experience level: first safari

Amazing experience with great guides
5/5

Wow, what an experience. From the first initial contact with Immaculate to the final farewell at the airport we couldn't have asked for better service. Heri tours were able to tailor the tour to our needs including picking us up from the airport and a few extra nights accommodation either side of the safari. We met our guide Mike and immediately felt at ease. What he didn't know about animals isn't worth knowing! He was able to give us facts about the different animals and knew where would have the best chance of spotting them! Our chef, John, was amazing too. He was able to knock up all sorts of meals from the basic of ingredients using only camp stoves! I couldn't recommend this company highly enough! Fantastic experience with great memories!

Average User Rating
4.9/5
Rating Breakdown
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  • 4 star 1
  • 3 star 0
  • 2 star 0
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