Reviews

Sort By: Date Most Helpful Rating 31-40 of 64 Reviews
J. Yambala   –  
France FR
Visited: July 2017 Reviewed: Jul 22, 2017

Email J. Yambala  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of J. Yambala and not that of SafariBookings.
Never again with Blue Montain
1/5

They contacted me at hotel and came for a presentation meeting. After we agreed on the price, destination and paid. We had an appointment at 6:30 the next morning. They came 20 minutes late arguing that traffic jam was cause of the delay. After that we had to go to their office again, with no valid reason, before finding out that the car to be used for the day was used, old and not sized for a safari, even for being used in town could be source of issue. The way to Nakuru Park took 3 hours whereas 2 were announced. Fortunately our driver was good and made that day not so bad, despite we felt he was sometimes lost in the park, specially when we were trying to reach the exit gate. I would not recommend...;

Riley   –  
United States US
Visited: March 2017 Reviewed: Mar 6, 2017

Email Riley  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Riley and not that of SafariBookings.
Masai Mara - amazing Blue Mountain - shady at best. Book with someone else
1/5

Very disappointed in my 3day/2night safari with Blue Mountain. Was placed with them by another tour operator as a single traveler. Our car broke down on the way to the Mara Masai and the driver was completely inept. We ended up waiting three hours for a new car and driver to take us to our lodge. We arrived at night and missed our game drive.

Because we were only now doing game drives on Saturday and Sunday. We only needed one pass, despite the two we were charged. When confronting the driver about this. He said that wasn't true because we would enter the park 7am Saturday and leave 8:30-9am Sunday which is an half or two longer than the 24 hour permit. On Sunday he drove us until 8am when he left early. suspicious I grabbed our park receipts when the driver stopped to get breakfast. (He told us it was a bathroom break then disappeared for twenty minutes many instances of terrible communication). sure enough he only bought one day passes and was pocketing the $500 in fees our group paid.

When confronting the company about it they said they'd talk to the driver. They refuse to reimburse the park fee I paid for but was never purchased. Overall the quality was well below par, go to a different budget safari. The positive reviews here are because Masai Mara will always be a positive experience. Go with a company that is honest or at the very least doesn't text and drive on the Kenyan highways.

Estelle   –  
France FR
Visited: February 2017 Reviewed: Feb 20, 2017

Email Estelle  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Estelle and not that of SafariBookings.
To ve avoided
2/5

Walking in Nairobi streets, one guy offered To take us To their office for information. We wanted To go safari in Meru National Parc. We entered the office for information and went out with our safari booked, 4 days and 3 nights sleeping in the parc in a banda with the driver and the cook for 1300 USD(our f ault, we should have gone elsewhere To compare. ..)We paid 10%, supposingly for them To organise the trip and were supposed To pay the rest of it the next Day in cash. So the next Day, the driver came To take us at out hotel and took us To the office To pay the rest of the amount. The problem is that we were not able To withdraw so much cash but surprisingly the credit card machine that did not work the Day earlier (we asked To use it) was working but we were taxed 5% of the total amout for bank fees... So we paid and went off for the safari. We stopped at a restaurant for lunch and then went To the supermaket so that the cook could but food for the safari. We finally arrived in Meru after 9 hours drive. When we arrived, we were finally unable To sleep in the parc...and were taken To a nice place outside the parc. We had 3 game drives instead of 4, the cook was not very gifted and the only one thing we asked To the driver (going To the hippopool) he said yes but did not do, with no explaination, except when we asked , he said it was too dry so no hippos. .. apparently according To the local people there were hippos To be seen...imagine our deception. .. Finally on our way back, we stopped at a restaurant and ordered one coke, they ordered two sodas and then we ate together. Then the went for checking out and a waitress brought us the Bill for our soda which we found a bit expensive...in fact the guys vas tried To make us pay for their sodas too behind our back! The best meal We had was prepared buy the local cook of the hotel and our cook pretending he made it ... So see the mentality. .. maybe tipping them would have ended in a better experience. ..

Veigo   –  
Estonia EE
Visited: December 2016 Reviewed: Feb 15, 2017

Email Veigo  |  35-50 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Veigo and not that of SafariBookings.
Choose another company
2/5

I am somewhat experienced in Kenya/Tanzania budget safaris and therefore have some basis for comparison. And this safari left me dissatisfied in so many nuances. That said, the attitude and paperwork of office is professional. No complains.

But almost everything else left to be very much desired. The weakest point was the camp Blue Mountain is using. Short list of disadvantages:
- First day we arrived to camp after 4 o'clock and were at the gate 15 minutes before 5 in the evening.
- No mobile signal in the camp at all. When you need to organise other things in Kenya, this drives you simply crazy.
- No bar or restaurant to relax after safari.
- Oh yes, the service. When you ask something, you can count you are left to your own devices.
- You can charge your electronic devices in separate house (locked, try to find smb with a key!) where most time all limited number of sockets are used by camp people.
- Hot water (or water at all) was decided by a no-name maasai, who simply decided to close water - no morning shower, no evening shower. Imagine, when you arrive after safari, you are dirty as hell - and there is no water.
- the stuff clearly lacks training , have limited English skills and no understanding what their visitors want.

Can't recommend this company at all.

Lorna   –  
Canada CA
Visited: March 2024 Reviewed: Apr 2, 2024

Email Lorna  |  50-65 years of age  |  Experience level: over 5 safaris

Wonderful customized trip. Ann and Brian made everything easy.
5/5

We spent 4 days in Maasai Mara then a day in Nakuru, a day in Naivasha and finishing at Hellsgate. The accommodation, food and game drives were all outstanding. Brian was fabulous- looked after us so well and was amazing at finding even rare game to view. Thank you Ann and Brian for giving us a great trip and creating fantastic memories! We would definitely book with you again.

Pat and Neil   –  
Canada CA
Visited: March 2024 Reviewed: Apr 2, 2024

Email Pat and Neil  |  65+ years of age  |  Experience level: first safari

Blue Mountains Safaris
5/5

There were seven of us on a 6 night 7 Days safari trip. Brian was our tour guide and he was exceptional finding all the animals we were hoping to see comma and putting us in position to take wonderful pictures and to be close to them. He was very knowledgeable about the animals and birds in the three parks we went to and seemed to be well respected by other safari drivers. He was always very punctual and organized. Ann, at the Bluemountain trecking. was very helpful in arranging everything at a very reasonable rate. Ann sent a driver, Denmis to our hotel and we enjoyed a comfortable ride right to the airport. Dennis is also a guide and was very informative during our trip to the airport. He accompanied us right into security. So thoughtful. I would definitely recommend this safari agency as one to use.

Roberta   –  
Canada CA
Visited: March 2024 Reviewed: Apr 2, 2024

Email Roberta  |  50-65 years of age  |  Experience level: first safari

Outstanding Experience
5/5

Brian as a guide was phenomenal. His extensive knowledge of all the parks was incredible. He was an excellent communicator and shared many insights and facts with us. Brian is well respected in each of the communities we visited as well as with all the other guides. Anne was great to deal with she streamlined our trip making it seamless. We would highly recommend this tour company. If we return to Kenya we will definitely book with Blue Mountain again.

Excelent trip   –  
Italy IT
Visited: December 2023 Reviewed: Dec 29, 2023

Email Excelent trip  |  35-50 years of age  |  Experience level: first safari

Perfect
5/5

Six days safari wonderful experience! We really could appreciate the wonderful aspects of Africa travelling from Masai Mara to Amboseli through Lake Naivasha and Nakuru! Our drive never let us alone, he was a wonderful park guide and driver. Strongly adviced! Ann followed us in every aspect, I would change nothing!

Andrew   –  
Canada CA
Visited: December 2023 Reviewed: Dec 25, 2023

Email Andrew  |  20-35 years of age  |  Experience level: first safari

A good experience
5/5

I had a good time doing my safari with Blue Mountain Safaris. The guide they hired (Felix) was well-informed and punctual. The management was quite supportive all along and answered all my inquiries. They were also flexible when we dealt with some unexpected schedule changes. Overall I had a good experience with them.

Probal Das   –  
India IN
Visited: October 2023 Reviewed: Oct 8, 2023

Email Probal Das  |  65+ years of age  |  Experience level: 2-5 safaris

One of the reliable tour operators in Kenya who perform up to tourists' satisfaction
5/5

Blue Mountain Trekking Safaris has guided us with the best route of tours in Kenya which could cover the maximum of the spots in a shortest possible time without compromising schedule. They also provided us with binoculars and search light for night safari, on request. We could wonder around with a free mind as they took care of the route and transport (in 4x4 open top Land cruiser), stay and food, up to the mark. The cost of the safari was very much comparable and tailored to suit to our pockets. They stick to the tour plans and performance. The driver-cum-guide and cook/chef were reliable, responsible, polite and communicable.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 54
  • 4 star 1
  • 3 star 1
  • 2 star 2
  • 1 star 6
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