Reviews

Sort By: Date Most Helpful Rating 11-20 of 1,090 Reviews
Afrikanna   –  
Kenya KE
Visited: March 2024 Reviewed: Mar 17, 2024

Email Afrikanna  |  20-35 years of age  |  Experience level: over 5 safaris

Geeman was amazing and knowledgeable about the animals and how to find them
5/5

The tour was really amazing, everything about it was a totally new and wonderful experience, we saw many animals especially because of the tour operator Geeman. Thank you Axis Africa

Carolina   –  
Spain ES
Visited: January 2024 Reviewed: Jan 18, 2024

Email Carolina  |  20-35 years of age  |  Experience level: first safari

Adventure!
5/5

The guides took care of everything and ensured that we had a fun experience. Our guide Johnny was the best, he made a big effort to find as many animals as possible and got us super close to lions, giraffes, elephants, and many others. He was very knowledgable about the animals and told us exactly what the lionesses were doing as they were hunting (while we watched it happen). I really appreciated his effort to find all the animals for us and get us close to them! Great and fun experience!

John Kageorge   –  
Canada CA
Visited: December 2023 Reviewed: Dec 31, 2023

Email John Kageorge  |  50-65 years of age  |  Experience level: first safari

King of the Safari for Customer Service
5/5

The Guide was informative from the second he welcomed us in Nairobi. But when he drove us in the park, he really shined. How did he find that hidden leopard? And that family of lions? It’s no wonder so many other guides seemed him (Jack) for guidance.

My family (ages 17-60) unanimously state the Masai village tour was the highlight. We are humbled to have entered a home and have an amazing discussion. Thank you, Axis, for including this!

We badgered the customer service agent with an unfair load of questions and special requests. All were answered in the warmest, welcoming manner. Cynthia is the best helper ever!

Juned   –  
India IN
Visited: December 2023 Reviewed: Dec 24, 2023

Email Juned  |  20-35 years of age  |  Experience level: first safari

Johny jackson is our tour operator, he is Very good person.
4/5

It was a great experience and I will surely recommend to others.

Chrissi   –  
Germany DE
Visited: September 2023 Reviewed: Sep 17, 2023

Email Chrissi  |  20-35 years of age  |  Experience level: 2-5 safaris

Friendly, fast communication with the company.
5/5

I booked my 5 day safari via Axis safari because they answered my questions quickly and friendly. They told me that I would be picked up at 8 am. In the evening before my safari started, they suddenly changed the pick up to 07am because my hotel was too far away (airport hotel) which stressed me out a bit. Then they picked me up to bring me to the office in the city centre where I met my group and we had to wait until 9am to leave. Once we started with our tour guide Solomon I had a beautiful 5-day safari experience. Solomon was a very good driver and I always felt safe although the streets were muddy and bumby. He knows everything about the national parks we visited and the animals we saw. He answered all our questions and it was fun to talk to him. It was easy to add or change something from our itinerary. Solomon is a super friendly, competent and funny guide. I would recommend everybody to go on safari with him as a guide! All in all I had an amazing experience and I would always book it again with Axis and Solomon as a guide. However I would suggest to communicate the pick up times earlier or let the customers know from the beginning that you will meet at the office in the city centre. Cause then they can just book a hotel nearby to avoid the long wait. Thank you Axis and Solomon!

Alejandro   –  
Guatemala GT
Visited: September 2023 Reviewed: Sep 15, 2023

Email Alejandro  |  20-35 years of age  |  Experience level: first safari

Organized, reliable and knowledgable.
5/5

Communication was always prompt and reliable through email. Solved questions and queries over email before our arrival. The service provided was excellent by everyone, especially Andrew, our guide. He was reliable, approachable and went the extra mile for our experiences and photos inside the Maasai Mara.

Shreya   –  
India IN
Visited: September 2023 Reviewed: Sep 15, 2023

Email Shreya  |  20-35 years of age  |  Experience level: first safari

Recommended the best for Masaimara package.
5/5

The tour was an enjoyable and memorable experience. Axis African safaris customised and organised our whole trip and we felt very convenient. We did the 4days Masai mara and lake Nakuru trip with them. We found the package rate quite affordable compared to others. It’s definitely reliable and the best part was they are easily available on whatsapp. So if you have any queries regarding their package just text them or email them. Accommodation was 5/5. Mr Kevin was our tour guide for the whole safari trip and he tried his best to make the trip enjoyable. He was quite punctual and well behaved. We spotted the big 5, saw flamingos and many more. We booked a group sharing package and the experience was amazing.

Jon   –  
Norway NO
Visited: September 2023 Reviewed: Sep 14, 2023

Email Jon  |  50-65 years of age  |  Experience level: first safari

We are lucky to have Kevin as our guide. He is reliable, pleasant and, not least, knowledgeable
5/5

We had two wonderful days in the Masai Mara where we could see the animal life up close.
We were lucky and got to see 4 of the 5 big ones and got really close to the animals. Fantastic experience and not least when the weather changes from sun to rain showers (due to low season) and we got to experience the savannah's play of colors at sunset, memories for life

Elena   –  
Ecuador EC
Visited: July 2023 Reviewed: Jul 19, 2023

Email Elena  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Elena and not that of SafariBookings.
do not perform scheduled tour
1/5

chose by rating, not my first safari. feeling that the comments are paid. instead of 3 promised visits to Maasai Mara. only 1, they got underweight back to the hotel, the guide did not hug anything, pulled from the place so that everyone flew around the cabin. people were stuffed into the car like sardines in a jar.

Joanna   –  
Poland PL
Visited: July 2023 Reviewed: Jul 8, 2023

Email Joanna  |  35-50 years of age  |  Experience level: first safari

It was the best experience of my life!
5/5

Everything was of a high standard, the service was excellent, the price was good. We saw The Big Five of Africa and many, many more of wonderful, magnificant, fascinating animals. The organization of the safari was perfect. Our driver and tour guide Jeff was the best tour guide ever. Jeff was very knowledgeable about animals, knew the Masai Mara Reserve very well, was considerate and cared about our well-being.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 1,024
  • 4 star 56
  • 3 star 6
  • 2 star 2
  • 1 star 2
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