Reviews

Sort By: Date Most Helpful Rating 101-110 of 131 Reviews
Tyron   –  
Malta MT
Visited: June 2024 Reviewed: Jun 9, 2024

Email Tyron  |  20-35 years of age  |  Experience level: first safari

Hardworking and helpfull
5/5

We spent 10 days in kenya masia mara,lake nakuru,lake navashia and amboselli, we booked with bienvenido tour and purity helped us through out and was very helpful and professional, our driver ERIC made the holiday much more memorable as he was very nice and made sure we saw all the big five. He knew all the animals and answered every question we had and made sure that we had a great holiday. Very happy with the service would recommend to every one to book with them and ask for eric as there driver, 10/10

nagae   –  
Japan JP
Visited: May 2024 Reviewed: May 7, 2024

Email nagae  |  50-65 years of age  |  Experience level: first safari

good
5/5

In stead of rainy season
I could enjoy good 6 days safari

Dominika Kozáková   –  
Slovakia SK
Visited: February 2024 Reviewed: Apr 16, 2024

Email Dominika Kozáková  |  20-35 years of age  |  Experience level: first safari

Great
5/5

Everything was great and also our guide Derik was amazing. Also the Communications was quick.

Kaloyan   –  
Bulgaria BG
Visited: March 2024 Reviewed: Apr 15, 2024

Email Kaloyan  |  35-50 years of age  |  Experience level: 2-5 safaris

Everything was perfect!!!
5/5

Excellent tour organisation!!! Really friendly guide!!! Strongly recommended safari agency!!!!

James   –  
United States US
Visited: March 2024 Reviewed: Apr 10, 2024

Email James  |  20-35 years of age  |  Experience level: first safari

Wonderful tour in Nairobi
5/5

From start to finish the tour operators were amazing. Very communicative, flexible, and during the tour they were knowledgeable, friendly, and skilled with navigating the national park. Wonderful experience overall!

Domel Grewal   –  
United Kingdom UK
Visited: April 2024 Reviewed: Apr 2, 2024

Email Domel Grewal  |  65+ years of age  |  Experience level: first safari

Every thing was perfect 👍
5/5

Everyone and everything was extremely good
I couldn’t have asked for more 👍🙏

Igor   –  
Estonia EE
Visited: March 2024 Reviewed: Mar 24, 2024

Email Igor  |  50-65 years of age  |  Experience level: first safari

The best tour operator.
5/5

Excellent service, reliable comfortable transport and the most experienced drivers/guides.

Leila   –  
Ghana GH
Visited: February 2024 Reviewed: Mar 6, 2024

Email Leila  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Leila and not that of SafariBookings.
Poor management, lack of flexibility but great guide
2/5

Before confirming our tour with Bienvenido Kenya Tours and Safaris, I made sure to ask explicitly if the place we were going to stay at was the one I had mentioned, even sending a link for reference. To our surprise, the camp they confirmed via email had nothing to do with the one I had asked about. They offered us another camp for a much higher price. We suggested splitting the additional costs, but they refused.

I don't think they intended to scam us, but their lack of flexibility and taking responsibility for their mistake left a bad taste. However, the two employees we dealt with remained polite, but it was not their call to make things right. I blame the director/CEO who didn't want to discuss the matter at all or take any final accountability despite recognizing their mistake.

On a positive note, Nico, our guide, was fantastic. He knew a lot, was happy to answer questions, and was just a really nice person to spend time with during those two days.





Sharmila   –  
Germany DE
Visited: December 2023 Reviewed: Jan 2, 2024

Email Sharmila  |  35-50 years of age  |  Experience level: first safari

Once in a lifetime safari experience
5/5

We recently did a 7days safari starting from Nairobi covering Maasai Mara 2N- Lake Nakaru 1N- lake Naivasha/Amboseli 2N- Tsavo east 1N with drop off at Diani Mombasa. It was a lifetime experience. Our driver Mutemi was highly experienced and a nice friendly guy. He made sure we had maximum spotting and fun at the same time. We were able to see all the big 5s and a lot more. Our favorite at the end was definitely Masai Mara, it was truly exceptional but the other parks could be better in other times of the year. We went after the rainy season so Amboseli and Tsavo was quite empty. Overall would definitely recommend this company to others, they are reliable, can tailer fit your safari package as per your needs and budget and give you the best experience to take home.

Denise   –  
United States US
Visited: September 2023 Reviewed: Sep 29, 2023

Email Denise  |  50-65 years of age  |  Experience level: first safari

5 Day Adventure
5/5

The customer responses when we first contacted Bievenido were fast and informative. We knew exactly what to expect as far as accommodations. they picked us up from our Air BnB and dropped us at our airport at the end. We had excellent guides who found the animals and educated us about them. It was the experience of a lifetime and we highly recommend them to anyone, even families with kids.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 106
  • 4 star 12
  • 3 star 4
  • 2 star 4
  • 1 star 5
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