Reviews

Sort By: Date Most Helpful Rating 41-50 of 130 Reviews
Massimo   –  
Italy IT
Visited: August 2024 Reviewed: Aug 9, 2024

Email Massimo  |  65+ years of age  |  Experience level: over 5 safaris

Nice experience
5/5

I went on a safari in the Masai Mara with Bienvenido in the first week of August 2024. It was a great experience with other people inside a minibus adapted for the route in the savannah. I definitely recommend this Kenyan agency

Chris   –  
United States US
Visited: June 2024 Reviewed: Jun 21, 2024

Email Chris

Very professional company and my guide was great!
5/5

The tour was reliable and my guide ensured we saw as much wildlife as possible! It was a great value for my money and less expensive than other tours I saw.

Milena Suarez   –  
Ecuador EC
Visited: May 2024 Reviewed: Jun 8, 2024

Email Milena Suarez  |  20-35 years of age  |  Experience level: first safari

Fast attention
4/5

I discovered the operator online, at first I obviously had doubts, however, Kennedi helped me a lot with all her answers. The transfer was punctual, the Meals (8/10) and spectacular activities.
Thank you very much to the team, I hope to travel with you again soon.

(automatic translation from Spanish)

Laszlo Pa   –  
Hungary HU
Visited: March 2024 Reviewed: Mar 22, 2024

Email Laszlo Pa  |  35-50 years of age  |  Experience level: first safari

The organizational work is done well
5/5

We paid for a 5-day safari, but others in the minibus paid for 7 days. The first 4 days were together and we said that we would not go further to Amboseli National Park. After a frightened look, the driver called and found out that my family was being taken by another car.

We received special help in buying train tickets and getting to the train station.

I hope to see you again!

The national parks are wonderful, they exceeded all my expectations. Fantastic adventure, and we got an extra experience for free: Getting stuck in the mud with a minibus.

Ian   –  
Netherlands NL
Visited: February 2024 Reviewed: Mar 16, 2024

Email Ian  |  20-35 years of age  |  Experience level: 2-5 safaris

Great experience and amazing nature. Communication could be a bit better.
4/5

We had a very satisfactory experience during our 8 day tour that included Masaai Mara, Tangarire, Serengeti and Ngorongoro. The safaris were amazing. Although we opted for the budget tour, we were surprised a few times with upgrates in our accomodation. Food will not be a highlight of this trip as it's not usually not very varied.

The guides drove us around the parks and they make a huge effort to show us all the animals. They would always stop if you ask for and wait for you to take pictures. However, they not always provide a lot of information about the animals all the organizational details. They mainly focus on driving and show us the animals.

In general the tour was very well organized and everything worked out, but the communication could be a bit better. Bienvenido mixes a couple of other tour operators, which was not clear to us, so a few times we didn't fully know where to go or who to follow. We also didn't have enough information of the logistics to move around and we had some last minute changes, although we understand that it's not easy to put such a trip together. We have to say though that Kennedy answered all of our emails and messages straight away and was very helpful.

Susanne   –  
Austria AT
Visited: March 2024 Reviewed: Mar 12, 2024

Email Susanne  |  35-50 years of age  |  Experience level: 2-5 safaris

They organite well for you
5/5

The communication went very good, they organize everything for you. Although you have to be prepared for some little changes in itinery, but nothing tragedic. They try everything for you.

Maciej   –  
Poland PL
Visited: March 2024 Reviewed: Mar 10, 2024

Email Maciej  |  20-35 years of age  |  Experience level: 2-5 safaris

Eye-opening
5/5

We went on a 3-day safari from Nairobi to Amboseli and Tsavo, to finish off in Diani. What an unforgettable adventure it was!!! Starting with the unique nature and the absolute beauty of the wildlife, and finishing with the terrific guide Nico who’s experience, sense of humour and kindness greatly facilitated our satisfaction, and ended up as a top highlight of our trip to Kenya. Benvenido was always very responsive, facilitating and super pleasant to deal with, so thank you for that! If we ever to go back again, it must be with you and Nico! Thanks so much:)

Abhaya Premawardena   –  
United States US
Visited: February 2024 Reviewed: Feb 10, 2024

Email Abhaya Premawardena  |  50-65 years of age  |  Experience level: 2-5 safaris

We were able to have a great safari without breaking the bank
5/5

We had a great experience with this company with the 6-day Masai Mara Lake Nakuru Amboseli Safari. We chose the mid-range accommodation option and were blown away by the quality of accommodation for the price we paid. They picked us up from Nairobi and did the Masai mara the first. It was amazing. possibly the #1 option for safari and it is the only park in Kenya where they allow off-roading which allows us to be right next to the animals. The Lion population is very high in this park and we saw some amazing encounters. We also saw Baffalo elephants and ostrich and Giraffe (Masai Giraffe). There is a wide variety of animals in this park including Crocodiles and Hippos right next to Kenya Tanzania border in the Mara River. Next, we headed out to Lake Nakuru and there we saw the tree-climbing lions of Lake Nakuru large numbers of Baboons and Black Rhino also the pink flamingoes of lake Nakuru. Next, we had a boat tour of Lake Navisha on the way which was optional. We are glad we took it as we saw the Fishing eagles perform and large groups of hippos out of the water. Next, we headed to Lake Amboselli and man what a backdrop to those majestic elephants in the foothills of Mount Kilimanjaro. This park is dominated by Amboselli Elephant s and it is hard to see any of the predators. The meeting with the Masai people was also a highlight of this tour. They used Vans instead of land cruisers for the tour and they were more than adequate.

We stayed in the following hotels - Jambo Mara (Masai Mara) Buhara Zenoni (Nakuru) and AA Lodge in Amboselli, They were all spectacular. The one negative was there was the safari lunches which were always Chicken a sandwich and a banana. It is understandable though it would have been difficult to pack anything else. The Guides/ drivers we had Derick and Edward were very good. Make sure you get a good knowledgeable guide as that is 90% of the enjoyment of the safari.

It was definitely a Bucket List item for us and most definitely the best vacation we ever had. Jambo Kenya,

Alex   –  
Belgium BE
Visited: October 2023 Reviewed: Oct 11, 2023

Email Alex  |  35-50 years of age  |  Experience level: first safari

Essential safari experience for affordable price
5/5

This was the best affordable offer we could find for a budget safari tour for 3 days and it went very well. We chose to stay at another hotel located nearby to the one normally used for this tour (booked separately, and the accommodation cost of the lodge normally used in this tour was deduced from the price). We saw lots of animals (although the great migration was already over by begin October). After the tour we planned to go to lake Naivasha, not to Nairobi. Much to our surprise (we were planning to go there by ourselves from Mai-Mahiu stop), the agency arranged for us to join a separate transfer with another group, who brought us to our next point so that we did not need to think how to get there by ourselves. At no extra cost. Naivasha is located on the way to Nakuru, another safari destination, so it was convenient. All negotiations with the agency went smoothly in watsapp and email. They communicate well and reply fast. So it is easy to customize the tour to large extent, if needed. Good value for money.

Senica   –  
Hungary HU
Visited: September 2023 Reviewed: Oct 5, 2023

Email Senica  |  20-35 years of age  |  Experience level: first safari

Highly recommended, great prices, even better experiences!!!
5/5

Found this operator through the internet. I trusted them with my deposit and for my entire safari trip, and they surely did not disappoint. Purity assisted me all throughout, she answered any questions I may have maximum 1 working day from when I sent it. They are very responsive and helpful. My flight got delayed, so I consequently was chasing after time in order to make it to my safari, but they were very understanding and made sure I got to my safari vehicle! I found their rates to be one of the best in Kenya, so I went for them. My safari all in all went perfectly fine: experienced drivers, good food, nice accommodations, great coordination! I highly recommend Bienvenido :D

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 105
  • 4 star 12
  • 3 star 4
  • 2 star 4
  • 1 star 5
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