Reviews

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Agenorwot Happy Hope   –  
Uganda UG
Visited: September 2025 Reviewed: Oct 1, 2025

Email Agenorwot Happy Hope  |  20-35 years of age  |  Experience level: first safari

Mind-blowing 🎉
5/5

Our 4-day safari with Hekima Safaris was an amazing adventure from start to finish. The team was professional, welcoming, and made us feel at home right away. Each day brought something new—from spotting the Big Five to enjoying breathtaking landscapes in Tarangire, Serengeti, and Ngorongoro.

The accommodations were comfortable, and spending a night in the middle of the savannah was an experience we’ll never forget. The meals were delicious, and everything was well organized, so we could just relax and enjoy every moment.

We are so grateful to Hekima Safaris for making our trip so special. We will cherish these memories forever and can’t wait to recommend them to friends and family!

Salima Yusuf   –  
Uganda UG
Visited: September 2025 Reviewed: Oct 1, 2025

Email Salima Yusuf  |  20-35 years of age  |  Experience level: first safari

We had an amazing trip..it was fantastic
5/5

Our safari experience with Hekima Safaris in Kenya and Tanzania was truly outstanding. From the very beginning, the team showed excellent communication we received all the details on time, and everything was explained clearly, which gave us great confidence in our journey.

Throughout the trip, all the accommodations we booked were exactly as promised, which made the experience smooth and worry-free. Every lodge and camp met the expected standard, and the organization was excellent from start to finish.

The safari itself was incredible well-planned, full of adventure, and guided with professionalism and care. The wildlife encounters in Kenya and the breathtaking landscapes of Tanzania made it a once-in-a-lifetime experience.

We highly recommend Hekima Safaris for anyone planning a safari in East Africa. Their professionalism, clear communication, and dedication to delivering exactly what they promise make them the perfect choice.

Stefano   –  
Italy IT
Visited: August 2025 Reviewed: Sep 27, 2025

Email Stefano  |  35-50 years of age  |  Experience level: 2-5 safaris

Incredible Safari Experience in Kenya & Tanzania!
5/5

Our safari through Kenya and Tanzania was nothing short of spectacular! From the vast savannahs of the Maasai Mara to the breathtaking landscapes of the Serengeti and Ngorongoro Crater, every day brought a new adventure and unforgettable moments.

We were lucky to witness the Great Migration, spot all the Big Five, and see countless other animals up close in their natural habitat. The guides were incredibly knowledgeable, passionate, and made us feel safe and well taken care of throughout the trip.

The entire journey was well-organized, with seamless transitions between parks and borders. Both Kenya and Tanzania have so much beauty to offer and experiencing them together gave us a deeper appreciation for East Africa’s rich wildlife and culture!

Highly recommend Hekima Safaris to anyone looking for a life-changing travel experience. We came back home with full hearts, thousands of photos, and memories that will last a lifetime!

Thank you Juma and Mapoo for having made this trip unforgettable!

Stefano & Manuela

Manuela   –  
Italy IT
Visited: August 2025 Reviewed: Sep 27, 2025

Email Manuela  |  35-50 years of age  |  Experience level: 2-5 safaris

Simply amazing organization!
5/5

We recently returned from an incredible Kenya and Tanzania safari organized by Hekima Safaris, and the experience exceeded all our expectations.

From the initial planning stages to the final drop-off, the logistics were flawless. Crossing the border between Kenya and Tanzania was handled seamlessly, which made the entire journey stress-free.

Our guide Juma was the heart of the trip. He was incredibly knowledgeable about the wildlife, the local culture, and the geography of both Serengeti/Ngorongoro and Tarangire. He had an uncanny ability to spot animals—we managed to see the Big Five (and much more!) thanks to his expertise and patience.

We truly appreciated Hekima's professionalism and genuine passion for making our safari an unforgettable adventure. We highly recommend Hekima Safaris to anyone looking for a well-organized, enriching, and truly memorable East African experience.

Thank you Mapoo for your precious support, presence and kindness: you made our days simply unforgettable!
Manuela & Stefano

Veronika   –  
United Kingdom UK
Visited: September 2025 Reviewed: Sep 26, 2025

Email Veronika  |  35-50 years of age  |  Experience level: 2-5 safaris

Thank you Hekima
5/5

Thank you Hekima Safaris ! We had a great 8 days safaris in Kenya and Tanzania! Hekima did the best very profesinalism, communication from reservation team was great , Thanks for our guide and the entire team!

Behnaz   –  
Australia AU
Visited: September 2025 Reviewed: Sep 24, 2025

Email Behnaz  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Behnaz and not that of SafariBookings.
Mixed Experience - Communication Needs Serious Improvement
3/5

We booked a mid-range safari with Hekima Safaris after reading many positive reviews, and while there were some great aspects to our experience, we were also disappointed in several areas.

We made our booking early in February for a September safari, specifically because of the positive feedback about Hekima going above and beyond for their customers. However, communication from the company was lacking throughout the process.

Two days before our arrival in Kenya, I messaged Hekima to confirm our airport pickup and overall itinerary, but received no response. As we were flying all the way from Australia, this caused significant anxiety — especially given the common warnings about scams. Even during our layover in Mumbai, I messaged again, only to see the message was read with no reply. Out of concern, I contacted the hotel we were due to stay at in Nairobi to confirm our reservation. While they did have a booking under our name, Hekima had not yet paid, so the hotel staff said it wasn’t guaranteed.

Eventually, after we landed in Nairobi around 5:40 AM, Hekima responded and provided a contact for our pickup.

We also learned at breakfast that Hekima had sent an external guide to pick us up, as the staff members were away on another safari. This gave us the impression that our safari may have been overlooked or forgotten, despite our early booking.

Communication after our deposit was made became noticeably slower, whereas responses before payment were immediate. This shift in engagement was disappointing.

However, we were especially disappointed with the guide in the Serengeti. He did not make an effort to connect with us, and we felt like the "going above and beyond" service we read about in reviews was not true in our case. The guide seemed disinterested and did not engage with us or go the extra mile to enhance our experience. He did mention he hadn't slept but there was plenty of time to sleep and rest after coming back from game drives in the evening.
At times, we felt uncomfortable asking for a few extra moments to enjoy the sunrise or take in the animals, as if we were inconveniencing him.

There were also issues with accommodation changes not being communicated in advance. One of the lodges we were taken to was not the one we had booked, and it did not meet mid-range standards – dirty showers and poor food. On another day, the same thing happened again, but thankfully, the alternate lodge was significantly better.

That said, there were definitely many positives too — don’t get me wrong. The guides made sure we saw all the animals we wanted to see, including the Big Five. The lodges (with the exception of one uncommunicated change) were fantastic, with great food and comfortable amenities.

On the day we were flying out, we were told by the airline that our flight was actually departing from a different airport. Jackson and Benard rushed back immediately, picked us up, and drove as fast as they could to the correct airport. This really helped us, and we can’t thank them enough for saving the day.

Overall, the safari had its highlights — and we especially want to give a big shoutout to Jackson for his support and professionalism. But unfortunately, due to poor communication, last-minute changes, and a lack of attentiveness at times, we can’t give Hekima the 5-star rating we had really hoped to.

There is definite potential here — but improvements in communication and customer care are needed.

Naomie   –  
France FR
Visited: September 2025 Reviewed: Sep 21, 2025

Email Naomie  |  20-35 years of age  |  Experience level: first safari

Exceptional adventure
5/5

We had a superb safari with the team: Freddy, our driver and guide, and Baraka, our chef.
We chose a private safari to fully enjoy the adventure, and we were not disappointed. The food was perfect, thank you Baraka!

The accommodations were excellent: one night in a lodge, followed by incredible experiences in tents, sleeping in the savannah, surrounded by wild animals.

Upon our arrival and return from the safari, we stayed at Hekima House, where Shannel gave us a warm welcome and with whom we had a wonderful time.
Upon departure, we even shared a friendly drink with the Hekima House team.

⚠️ Important information: if you are in contact with Richard, aka "Pilipili," please note that he is not part of the company.

(automatic translation from French)

Elsa   –  
Portugal PT
Visited: August 2025 Reviewed: Sep 19, 2025

Email Elsa  |  50-65 years of age  |  Experience level: first safari

An unforgettable experience to be repeated
5/5

It was certainly an unforgettable 5-day experience that exceeded all expectations. Thanks to the expertise and availability of the Hekima staff, we had the privilege of seeing the Big 5 and a huge variety of other animals. We stayed in spectacular lodges where, in addition to the good food, we had the opportunity to interact with incredibly friendly and kind people. Without a doubt, an experience to repeat with Hekima ❤️❤️❤️❤️

(automatic translation from Portuguese)

Zsofia   –  
Belgium BE
Visited: July 2025 Reviewed: Aug 11, 2025

Email Zsofia  |  20-35 years of age  |  Experience level: first safari

Unforgettable, beyond-expectation adventures with guides who make every moment magical
5/5

I recently returned from a 5-day safari with Hekima Safaris, and I can honestly say it was one of the most incredible experiences of my life. My friend and I arrived with high expectations, and every single one of them was exceeded, many times over.

From the moment we were picked up to the very last day, everything was organised to perfection. Our guides, Ole and Baraka, were exceptionally knowledgeable, friendly, attentive, and passionate about what they do. They made sure we didn’t just see the wildlife, but truly experienced it.

The trip was packed with breathtaking moments: seeing lions up close, watching elephants roam freely, spotting rare birds, and witnessing stunning sunrises and sunsets over the savannah. The accommodations were comfortable, the food was delicious, and the itinerary was perfectly balanced..

It was also fantastic value for money, the quality of service, the experiences we had, and the attention to detail far exceeded what we had hoped for. If I could, I would do this safari over and over again. And if I ever go on another safari, I wouldn’t even consider going with anyone else; it would be Hekima Safaris every time.

Thank you, Hekima Safaris, for giving us memories we’ll carry for a lifetime.

Hellen   –  
Tanzania TZ
Visited: July 2025 Reviewed: Aug 7, 2025

Email Hellen  |  20-35 years of age  |  Experience level: first safari

Amazing
5/5

We had the most incredible 7-day safari experience with Hekima Safaris, and we can’t recommend them highly enough! From start to finish, everything was smooth, professional, and full of unforgettable moments.

Our guide, Juma, was absolutely outstanding — knowledgeable, kind, and incredibly passionate about wildlife. He had an incredible eye for spotting animals and always made sure we were in the perfect spot for the best views and photos. Thanks to him, we saw the Big Five, countless other species, and learned so much along the way!

Juma’s calm energy, great sense of humor, and deep knowledge of the parks (especially Serengeti and Ngorongoro) made each day an adventure in itself. He was patient with all our questions, flexible with the itinerary, and always went the extra mile to make sure we were comfortable and happy.

The accommodations arranged by Hekima Safaris were wonderful — clean, welcoming, and well located. The whole trip felt thoughtfully planned, yet relaxed and stress-free. We always felt safe, well taken care of, and completely immersed in the beauty of Tanzania.

If you’re thinking about booking a safari, do it with Hekima Safaris — and if you can, request Juma! You’ll come home with memories that last a lifetime.

Average User Rating
4.9/5
Rating Breakdown
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  • 4 star 2
  • 3 star 2
  • 2 star 0
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