Average User Rating

Rating Breakdown
  • 5 star 28
  • 4 star 4
  • 3 star 0
  • 2 star 1
  • 1 star 2

Sort By: Date Most Helpful Rating 1-10 of 35 Reviews
Gary Geraths   –  
United States US
Visited: August 2021 Reviewed: Sep 1, 2021

Email Gary Geraths  |  50-65 years of age  |  Experience level: first safari

Superb problem solver & tour operator!

This was our first safari and Juanita of Arkman helped us through so many paperwork hurtles and roadblocks throughout the trip from beginning to end. She was amazing. This was important because without that help we might never had made it on time without her assistant. As to the safari Arkmans tour we saw a wide variety of Kenyan animals, places, landscapes with a solid guide and very nice hotels and tent cabins. Arkman actually helped us arrange a 7 day visit to the Indian Ocean at a beautiful and reasonably priced resort. Once again Juanita met us at the airport and arranged COVID tests and escort to the airport and home. Had a marvelous time and we will certainly arrange things with Juanita when we return next year

Vanessa   –  
United States US
Visited: February 2019 Reviewed: Nov 23, 2020

Email Vanessa  |  35-50 years of age  |  Experience level: 2-5 safaris

Friendliest people in Kenya

I had an amazing time! All the guides were very kind to my family and I.
I will absolutely be using them again when I come back next year.

Hien Ton   –  
Vietnam VN
Visited: January 2020 Reviewed: Oct 17, 2020

Email Hien Ton  |  20-35 years of age  |  Experience level: first safari

Amazing Experience!

Context: It was a magical experience visiting Kenya for the past week. We were able to see the wildebeest migration in the Mara, as well as 4 of the big 5: Lion, Buffalo, Elephant, and Leopard. The entire safari was smooth, and we had John, a experienced safari guide/driver who had been working in the industry for the past 20 years. Would really like to visit Kenya again, and I would really recommend booking with Arkman Safaris!

Dawn   –  
Turkey TR
Visited: September 2019 Reviewed: Sep 27, 2020

Email Dawn  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Dawn and not that of SafariBookings.
Fantastic guide

The safari was amazing and the guide could not be faltered however we also booked a balloon ride with Arkman and they suggested the dollars we gave them ( from the UK ) were fake. Hence asking for additional funds . This resulted in us missing the ballon ride experience. The dollar’s we paid with were not fake ( but had been replaced with fake dollars produced in Kenya) hence I would not trust booking with this company . This was a scam !

Reply from Arkman Safaris
Reply from Arkman Safaris
Posted on Oct 17, 2020

Hi Dawn,

We would like to again apologize for the inconvenience caused during your safari experience.

But as we discussed earlier, we hope you will understand our point of view. Although you claimed the U.S. Dollar bills you paid to us was traded in the United Kingdom, some of the bills you gave to us to pay for the balloon ride were indeed counterfeit.

We offered to return to you the original bills you gave us in full, which is the right thing for us to do. But you keep on insisting that we are liars and replaced your 'real' bills with 'fake' ones. As Arkman, we believe we did the right thing to resolve the situation. And if you continue to persist with your perspective, we cannot do anything but feel saddened by your distrust and baseless accusation on this public platform.

Kind Regards,

- Arkman Safaris

Mar   –  
Canada CA
Visited: February 2019 Reviewed: Mar 18, 2020

Email Mar  |  20-35 years of age  |  Experience level: first safari


Attentive and responds quickly to questions. My family had a great time!

Nicole   –  
Germany DE
Visited: January 2020 Reviewed: Feb 5, 2020

Email Nicole  |  50-65 years of age  |  Experience level: 2-5 safaris

Very reliable, professional handling, very fast answers, very friendly

All in all, we had wonderful, unforgettable holidays. Although it was sometimes a little difficult to understand our guide, he was always friendly, motivated and tried to do his best to make us happy.
Next time, we would definetely pick a jeep, since the roads outside and inside the Parks are bumpier than we thought they were and we would have reached the destinations much faster with a jeep. And maybe, I would not pick the Keekorok Lodge any more. It has a lovely garden and an amazing view into the wilderness. But our cottage was pretty old and the dining situation definitely not as nice as in the other lodges.
But anyhow, we had a fantastic time and decided that we will definitely return to Kenia.
So thank you for that amazing Safari Tour!

Reply from Arkman Safaris
Reply from Arkman Safaris
Posted on Feb 10, 2020

Thank you Nicole for choosing Arkman Safaris as your destination management company. The Keekorok Lodge is one of the first lodges in the Masai Mara National Reserve that has stood out to meet today's rapidly changing hospitality trends to improve on their client experience. Sorry for being allocated a very old cottage and will communicate this to the lodge and also about their dining situation so that they may improve and offer value for money.

We hope to see you again in future and definitely with another option for Masai Mara!

Rebecca Cooper   –  
United Kingdom UK
Visited: July 2019 Reviewed: Dec 18, 2019

Email Rebecca Cooper  |  20-35 years of age  |  Experience level: 2-5 safaris

Absolutely Amazing

Everything was absolutely brilliant experience using Arkman. They arranged our transport to the camp, our guide was informative and we saw all the animals that we wanted. We then booked another trip with them for later on in our holiday. Can't fault them. I would definitely recommend.

Nash   –  
United Kingdom UK
Visited: July 2019 Reviewed: Jul 7, 2019

Email Nash  |  20-35 years of age  |  Experience level: 2-5 safaris


We had such an amazing experience with Arkman!we were a group of 17 people with kids and it was so nicely organized! From the pickup/ drop offs to the safari drivers and the hotels and services, we spent an amazing week in Masai mara and Lake Nakuru! I would definitely recommend the agency as they are so accomodating!
Thanks again we had a blast!!!

Michael   –  
Kenya KE
Visited: February 2019 Reviewed: Feb 23, 2019

Email Michael  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent service from the initial enquiry and throughout the safari.

I had originally asked for the Mara Serena lodge but it was unavailable for the dates required. Equivalent accommodation was very quickly proposed and arranged. The driver Moses was very knowledgable and was also able to network with other drivers during the safari to find the best viewing opportunities. We were able to view different prides of lion including one pride feasting on a kill and fending off jackels. We also saw the 5 brothers cheetah family and had an excellent leopard sighting. Moses covered vast areas of the Mara to maximise our viewing opportunities . Some other companies' drivers went off the tracks to gain viewing but Moses respected the rules of the park and our viewings were excellent due to his positioning of the vehicle and knowledge of how the animals moved. This was particularly noticeable when we stopped a short distance from a herd of elephants but another vehicle went too close and was warned off by the matriarch. The accommodations were both very nice, particularly the Ashnil camp on the Mara river with its resident banded mongoose and bushbuck. from the lodge we could view hippos, crocs and waterbuck at various times in the river and on the opposite banking. I would travel with Arkman in the future.

Zoey   –  
Hong Kong HK
Visited: January 2019 Reviewed: Feb 16, 2019

Email Zoey  |  20-35 years of age  |  Experience level: first safari

Thank you

Arkman Safaris made our first safari experience unforgettable. We had good communication (tour operator is Jacinta) and everything seemed to go as planned. Our driver and guide was Nick. Nick is passionate, professional, knowledgeable, and humorous. Thank you.

Average User Rating
Rating Breakdown
  • 5 star 28
  • 4 star 4
  • 3 star 0
  • 2 star 1
  • 1 star 2
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