Arkman's Safari Drivers Heading to Maasai Mara
Arkman Safaris
- Office In:
- Size:
- 10-20 employees (Founded in 2004)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $80 to $600 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
JP
Email YUKO | 35-50 years of age | Experience level: first safari
Payment was very unconvinient
Guide and operator who take us to the safari actually was very friendly and excellent.
But conductor who manage our trip from Arkman Africa was problematic person.
I wished to pay VISA card, but he did not understand what I wanted to do and we waste time a half day. In addition, the day of the trip, he did not come despite he said he also will come to make sure the attendants. And he did not communicate the guide who will attend actually in the trip. We loss one our or more to make sure who will attend.
Reply from Arkman Safaris
Posted on Oct 17, 2020Dear Yuko,
We take full responsibility for the incidents you mentioned above.
After this incident, we have created our own Paypal account to receive future payments via VISA card. We have also adjusted our personnel to help ensure such miscommunication and time mismanagement will not occur in the future.
Again, we sincerely apologize for all the inconveniences caused during your trip.
- Arkman Safaris