Reviews

Sort By: Date Most Helpful Rating 11-20 of 37 Reviews
Hien Ton   –  
Vietnam VN
Visited: January 2020 Reviewed: Oct 17, 2020

Email Hien Ton  |  20-35 years of age  |  Experience level: first safari

Amazing Experience!
5/5

Context: It was a magical experience visiting Kenya for the past week. We were able to see the wildebeest migration in the Mara, as well as 4 of the big 5: Lion, Buffalo, Elephant, and Leopard. The entire safari was smooth, and we had John, a experienced safari guide/driver who had been working in the industry for the past 20 years. Would really like to visit Kenya again, and I would really recommend booking with Arkman Safaris!

Dawn   –  
Turkey TR
Visited: September 2019 Reviewed: Sep 27, 2020

Email Dawn  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Dawn and not that of SafariBookings.
Fantastic guide
1/5

The safari was amazing and the guide could not be faltered however we also booked a balloon ride with Arkman and they suggested the dollars we gave them ( from the UK ) were fake. Hence asking for additional funds . This resulted in us missing the ballon ride experience. The dollar’s we paid with were not fake ( but had been replaced with fake dollars produced in Kenya) hence I would not trust booking with this company . This was a scam !

Reply from Arkman Safaris
Reply from Arkman Safaris
Posted on Aug 1, 2023

Hi Dawn,

We would like to again apologize for the inconvenience caused during your safari experience.

But unfortunately the bills that were given to us were indeed fake bills after verification. It is unethical for us to replace customer's paid money with fake currency, that's not something that we will do. We understand the frustration from your end, but it also may have been a mash-up when you originally exchanged the US dollars in your home country.

Again, we apologize for the problems caused, and will improvise our payment processes to avoid such issues in future.

Arkman Safaris

Mar   –  
Canada CA
Visited: February 2019 Reviewed: Mar 18, 2020

Email Mar  |  20-35 years of age  |  Experience level: first safari

Great!
5/5

Attentive and responds quickly to questions. My family had a great time!

Nicole   –  
Germany DE
Visited: January 2020 Reviewed: Feb 5, 2020

Email Nicole  |  50-65 years of age  |  Experience level: 2-5 safaris

Very reliable, professional handling, very fast answers, very friendly
5/5

All in all, we had wonderful, unforgettable holidays. Although it was sometimes a little difficult to understand our guide, he was always friendly, motivated and tried to do his best to make us happy.
Next time, we would definetely pick a jeep, since the roads outside and inside the Parks are bumpier than we thought they were and we would have reached the destinations much faster with a jeep. And maybe, I would not pick the Keekorok Lodge any more. It has a lovely garden and an amazing view into the wilderness. But our cottage was pretty old and the dining situation definitely not as nice as in the other lodges.
But anyhow, we had a fantastic time and decided that we will definitely return to Kenia.
So thank you for that amazing Safari Tour!

Reply from Arkman Safaris
Reply from Arkman Safaris
Posted on Feb 10, 2020

Thank you Nicole for choosing Arkman Safaris as your destination management company. The Keekorok Lodge is one of the first lodges in the Masai Mara National Reserve that has stood out to meet today's rapidly changing hospitality trends to improve on their client experience. Sorry for being allocated a very old cottage and will communicate this to the lodge and also about their dining situation so that they may improve and offer value for money.

We hope to see you again in future and definitely with another option for Masai Mara!

Rebecca Cooper   –  
United Kingdom UK
Visited: July 2019 Reviewed: Dec 18, 2019

Email Rebecca Cooper  |  20-35 years of age  |  Experience level: 2-5 safaris

Absolutely Amazing
5/5

Everything was absolutely brilliant experience using Arkman. They arranged our transport to the camp, our guide was informative and we saw all the animals that we wanted. We then booked another trip with them for later on in our holiday. Can't fault them. I would definitely recommend.

Zoey   –  
Hong Kong HK
Visited: January 2019 Reviewed: Feb 16, 2019

Email Zoey  |  20-35 years of age  |  Experience level: first safari

Thank you
5/5

Arkman Safaris made our first safari experience unforgettable. We had good communication (tour operator is Jacinta) and everything seemed to go as planned. Our driver and guide was Nick. Nick is passionate, professional, knowledgeable, and humorous. Thank you.

Bernadette   –  
Kenya KE
Visited: November 2018 Reviewed: Dec 21, 2018

Email Bernadette  |  20-35 years of age  |  Experience level: over 5 safaris

Wonderful experience. I will definitely use Arman Safari's in my next adventure.
5/5

I was impressed by their prompt communication. They went the extra mile of giving me quotations of different hotels in South coast so that I can compare the cost. They were also prompt in replying to their emails. I was dealing with Jacinta, who is very pleasant and did a fantastic job. I would recommend Arkman Safari's for people out there looking for efficient tour companies and a fantastic Holiday experience.

Pablo   –  
Spain ES
Visited: March 2018 Reviewed: Jun 30, 2018

Email Pablo  |  20-35 years of age  |  Experience level: 2-5 safaris

Good Host, Phenomenal Tour
5/5

Our tour operator was very good with communication. The rooms were clean and service was up to standards. Our driver John was also very professional, punctual with time and has a great knowledge base for the different animals in the Mara. Overall, great journey for a good price!

Wenhui Gong   –  
United States US
Visited: November 2016 Reviewed: Dec 3, 2016

Email Wenhui Gong  |  35-50 years of age  |  Experience level: over 5 safaris

Airtickets for International Travel
5/5

I wanted to buy airtickets for international travels. I had a lot of difficulties to manage several issues well for the urgent need. I came to Arkman who sells high quality tea. I was told that Arkman is also a travel agency. It is the first time that I asked Arkman to help my travel. To my surprise, Arkman handled it very professionally with good price, quick response and customer-consideration.

isold   –  
China CN
Visited: July 2016 Reviewed: Dec 2, 2016

Email isold  |  35-50 years of age  |  Experience level: first safari

That is a wonderful trip.
5/5

The company's services are very good, living arrangements are also very good, so I had a comfortable and pleasant trip。

Average User Rating
4.6/5
Rating Breakdown
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  • 4 star 4
  • 3 star 0
  • 2 star 1
  • 1 star 2
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