Reviews

Sort By: Date Most Helpful Rating 31-37 of 37 Reviews
Rohit   –  
India IN
Visited: June 2016 Reviewed: Nov 24, 2016

Email Rohit

Arkman Africa is company that has given us good service, cheaper and better package with good caring
4/5

We had been to Maasai Mara with Arkman Africa, where by we were picked always on time, had been booked in good hotels, they fulfilled whatever was agreed mutually and we have nothing to complain.
Intact, we are thankful for their good services and reasonable prices.It was great pleasure booking Arkman Africa and enjoying our tour without any problems.
Arkman keep it up!

Sanjana Sharma   –  
Kenya KE
Visited: June 2016 Reviewed: Nov 23, 2016

Email Sanjana Sharma  |  under20 years of age  |  Experience level: over 5 safaris

Epitome of hospitality and luxury
4/5

Excellent service with reasonable rates, comfortable hotels with a great tour guide

Bill   –  
United States US
Visited: June 2016 Reviewed: Nov 21, 2016

Email Bill  |  20-35 years of age  |  Experience level: 2-5 safaris

Very organized in the schedule, was able to experience the native culture of Kenya
4/5

The hotel was just what we expected, a very comfortable stay. A little discomfortable in the ride, but the lion was worth the ride .

Antonio   –  
Kenya KE
Visited: August 2016 Reviewed: Oct 19, 2016

Email Antonio  |  35-50 years of age  |  Experience level: 2-5 safaris

warm reception and good facilities
4/5

The entire journey was pleasant, and it seemed that they listened to our requests. The stuff demonstrated their professionalism. They should try to keep the standard when I book them next time!

YUKO   –  
Japan JP
Visited: January 2017 Reviewed: Jan 15, 2017

Email YUKO  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of YUKO and not that of SafariBookings.
Payment was very unconvinient
2/5

Guide and operator who take us to the safari actually was very friendly and excellent.
But conductor who manage our trip from Arkman Africa was problematic person.
I wished to pay VISA card, but he did not understand what I wanted to do and we waste time a half day. In addition, the day of the trip, he did not come despite he said he also will come to make sure the attendants. And he did not communicate the guide who will attend actually in the trip. We loss one our or more to make sure who will attend.

Reply from Arkman Safaris
Reply from Arkman Safaris
Posted on Aug 1, 2023

Dear Yuko,

Apologies for the inconvenience caused during your trip.

After this incident, we have created our own Paypal account to receive future payments via VISA card. We have also provided training to our operators to ensure such miscommunication will not occur in the future.

Thank you for your patience, and we wish for you to visit East Africa again in the future.

- Arkman Safaris

Dawn   –  
Turkey TR
Visited: September 2019 Reviewed: Sep 27, 2020

Email Dawn  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Dawn and not that of SafariBookings.
Fantastic guide
1/5

The safari was amazing and the guide could not be faltered however we also booked a balloon ride with Arkman and they suggested the dollars we gave them ( from the UK ) were fake. Hence asking for additional funds . This resulted in us missing the ballon ride experience. The dollar’s we paid with were not fake ( but had been replaced with fake dollars produced in Kenya) hence I would not trust booking with this company . This was a scam !

Reply from Arkman Safaris
Reply from Arkman Safaris
Posted on Aug 1, 2023

Hi Dawn,

We would like to again apologize for the inconvenience caused during your safari experience.

But unfortunately the bills that were given to us were indeed fake bills after verification. It is unethical for us to replace customer's paid money with fake currency, that's not something that we will do. We understand the frustration from your end, but it also may have been a mash-up when you originally exchanged the US dollars in your home country.

Again, we apologize for the problems caused, and will improvise our payment processes to avoid such issues in future.

Arkman Safaris

Juan Carlos   –  
Spain ES
Visited: December 2016 Reviewed: Dec 5, 2016

Email Juan Carlos  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Juan Carlos and not that of SafariBookings.
Don´t believe the prices. It´s a Claim
1/5

I asked for a tour in Safari Bookings and elevated the price more than a 100%. Don´t believe the pices you see

Reply from Arkman Safaris
Reply from Arkman Safaris
Posted on Aug 1, 2023

Dear Juan,

Apologies for any inconvenience caused during this quoting process.

But please could you provide more details about the 100% price elevation? Please leave us a message or email us at sales@arkmansafaris.co.ke

Thank you,
Arkman Safaris

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 30
  • 4 star 4
  • 3 star 0
  • 2 star 1
  • 1 star 2
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Arkman Safaris, not SafariBookings
  • The tours offered by Arkman Safaris are subject to their terms & conditions