Reviews

Average User Rating
4.6/5

Rating Breakdown
  • 5 star 30
  • 4 star 4
  • 3 star 0
  • 2 star 1
  • 1 star 2

Sort By: Date Most Helpful Rating 1-10 of 37 Reviews
Michael   –  
Kenya KE
Visited: February 2019 Reviewed: Feb 23, 2019

Email Michael  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent service from the initial enquiry and throughout the safari.
5/5

I had originally asked for the Mara Serena lodge but it was unavailable for the dates required. Equivalent accommodation was very quickly proposed and arranged. The driver Moses was very knowledgable and was also able to network with other drivers during the safari to find the best viewing opportunities. We were able to view different prides of lion including one pride feasting on a kill and fending off jackels. We also saw the 5 brothers cheetah family and had an excellent leopard sighting. Moses covered vast areas of the Mara to maximise our viewing opportunities . Some other companies' drivers went off the tracks to gain viewing but Moses respected the rules of the park and our viewings were excellent due to his positioning of the vehicle and knowledge of how the animals moved. This was particularly noticeable when we stopped a short distance from a herd of elephants but another vehicle went too close and was warned off by the matriarch. The accommodations were both very nice, particularly the Ashnil camp on the Mara river with its resident banded mongoose and bushbuck. from the lodge we could view hippos, crocs and waterbuck at various times in the river and on the opposite banking. I would travel with Arkman in the future.

YUKO   –  
Japan JP
Visited: January 2017 Reviewed: Jan 15, 2017

Email YUKO  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of YUKO and not that of SafariBookings.
Payment was very unconvinient
2/5

Guide and operator who take us to the safari actually was very friendly and excellent.
But conductor who manage our trip from Arkman Africa was problematic person.
I wished to pay VISA card, but he did not understand what I wanted to do and we waste time a half day. In addition, the day of the trip, he did not come despite he said he also will come to make sure the attendants. And he did not communicate the guide who will attend actually in the trip. We loss one our or more to make sure who will attend.

Reply from Arkman Safaris
Reply from Arkman Safaris
Posted on Aug 1, 2023

Dear Yuko,

Apologies for the inconvenience caused during your trip.

After this incident, we have created our own Paypal account to receive future payments via VISA card. We have also provided training to our operators to ensure such miscommunication will not occur in the future.

Thank you for your patience, and we wish for you to visit East Africa again in the future.

- Arkman Safaris

Nash   –  
United Kingdom UK
Visited: July 2019 Reviewed: Jul 7, 2019

Email Nash  |  20-35 years of age  |  Experience level: 2-5 safaris

AMAZING!!!
5/5

We had such an amazing experience with Arkman!we were a group of 17 people with kids and it was so nicely organized! From the pickup/ drop offs to the safari drivers and the hotels and services, we spent an amazing week in Masai mara and Lake Nakuru! I would definitely recommend the agency as they are so accomodating!
Thanks again we had a blast!!!

John   –  
United States US
Visited: January 2018 Reviewed: Mar 9, 2018

Email John  |  20-35 years of age  |  Experience level: first safari

The best tour operator ever
5/5

My family and I received the best service ever it was my pleasure being served by Arkman team . "

Simon   –  
United States US
Visited: November 2016 Reviewed: Dec 17, 2016

Email Simon  |  under20 years of age  |  Experience level: 2-5 safaris

Great experience that enhanced my appreciation of Kenyan Beauty.
5/5

Overall, the service was very good. I was very satisfied with the hotel they booked for us, the food was very good and the rooms were nice and clean. The tour guide and the driver that they assigned to us were also very respectful and helped introduce to Kenya and its culture. Very good experience!

Juan Carlos   –  
Spain ES
Visited: December 2016 Reviewed: Dec 5, 2016

Email Juan Carlos  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Juan Carlos and not that of SafariBookings.
Don´t believe the prices. It´s a Claim
1/5

I asked for a tour in Safari Bookings and elevated the price more than a 100%. Don´t believe the pices you see

Reply from Arkman Safaris
Reply from Arkman Safaris
Posted on Aug 1, 2023

Dear Juan,

Apologies for any inconvenience caused during this quoting process.

But please could you provide more details about the 100% price elevation? Please leave us a message or email us at sales@arkmansafaris.co.ke

Thank you,
Arkman Safaris

Dominik   –  
Germany DE
Visited: September 2023 Reviewed: Sep 15, 2023

Email Dominik  |  20-35 years of age  |  Experience level: over 5 safaris

Great tour operator
5/5

We did a 4D/3N Masai Mara Safari with Arkman in September 2023 and had a great time!
The safari itself was great. We had a knowledgable driver and the car (safari van) was very good for dry season. The accomodation (Rhino Tourist Camp) was very good, serving excellent food 3x a day. Communication with Jacinta before the safari was quick and clear regarding price, itinerary and inclusions.
What we further liked was that they asked for detailed feedback after our safari to get aware of any things they can improve, so one minor issue we had on the last day should not happen in future safaris.

Also, in contrast to one older post suggesting that Arkman is a fraudulent company dealing with false USD, there was no problem in paying the outstanding amount cash in USD. Based on our experience, Arkman is a fully trustful tour operator, the problem in the older post might have been a problem on clients site only (paying with false USD).

Peter   –  
Canada CA
Visited: June 2023 Reviewed: Aug 1, 2023

Email Peter  |  20-35 years of age  |  Experience level: first safari

Professional, attentive to details, and helpful.
5/5

My family had a fantastic Safari with Arkman Safaris. We toured Nakuru, Maasai Mara, and the Aberdare national parks. It was a pleasant experience from the planning of the trip to the actual trip itself; our coordinator Jacinta was very communicative and responded quickly to our questions, and our driver-guide Mwangi was an extremely knowledgable, as well as polite and helpful throughout the entire journey.

Would say that Arkman's pricing is definitely comparable to the other operators on this site. But I must emphasize that their service is excellent, and they planned an unforgettable trip for my family. Highly recommend booking with them!

Gary Geraths   –  
United States US
Visited: August 2021 Reviewed: Sep 1, 2021

Email Gary Geraths  |  50-65 years of age  |  Experience level: first safari

Superb problem solver & tour operator!
5/5

This was our first safari and Juanita of Arkman helped us through so many paperwork hurtles and roadblocks throughout the trip from beginning to end. She was amazing. This was important because without that help we might never had made it on time without her assistant. As to the safari Arkmans tour we saw a wide variety of Kenyan animals, places, landscapes with a solid guide and very nice hotels and tent cabins. Arkman actually helped us arrange a 7 day visit to the Indian Ocean at a beautiful and reasonably priced resort. Once again Juanita met us at the airport and arranged COVID tests and escort to the airport and home. Had a marvelous time and we will certainly arrange things with Juanita when we return next year

Reply from Arkman Safaris
Reply from Arkman Safaris
Posted on Aug 1, 2023

Thank you for the kind words Gary - and awesome photos! Glad you had a great experience.

Vanessa   –  
United States US
Visited: February 2019 Reviewed: Nov 23, 2020

Email Vanessa  |  35-50 years of age  |  Experience level: 2-5 safaris

Friendliest people in Kenya
5/5

I had an amazing time! All the guides were very kind to my family and I.
I will absolutely be using them again when I come back next year.

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 30
  • 4 star 4
  • 3 star 0
  • 2 star 1
  • 1 star 2
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  • The tours offered by Arkman Safaris are subject to their terms & conditions