Reviews

Sort By: Date Most Helpful Rating 11-20 of 107 Reviews
Yohanna   –  
Indonesia ID
Visited: March 2024 Reviewed: Mar 25, 2024

Email Yohanna  |  20-35 years of age  |  Experience level: first safari

Good memory
5/5

Decided to let Hermosa to take care of our trip was the best decision we ever made.

Our communication was smooth and prompt (considering I made the booking D-7 before our trip) and when we made it to Rwanda, we just relax and they took care of everything.

The highlight of our trip was our guide, GORDON. Gordon is knowledgeable, fun, speaks perfect English, kind, and caring. He was always on time, always greet us with the biggest smile on his face.

I recommend Hermosa tour and Gordon to everyone’s traveling to Rwanda

Sylvain   –  
Rwanda RW
Visited: March 2024 Reviewed: Mar 24, 2024

Email Sylvain  |  20-35 years of age  |  Experience level: 2-5 safaris

Beautiful family trip
5/5

The guide was on time, he was friendly, patient and can spot many animals. Overall amazing day

Scott   –  
United States US
Visited: February 2024 Reviewed: Mar 18, 2024

Email Scott  |  50-65 years of age  |  Experience level: over 5 safaris

Reliable, flexible, excellent.
5/5

Hermosa Life Tours put together a 2 day itinerary for us what was excellent - they listened to our needs, made great suggestions, and delivered. We were able to see everything we wanted (the best of the genocide memorials, the cultural village, and also to see the gorillas - it was a perfect trip, perfectly executed on their part).

Christine   –  
United States US
Visited: February 2024 Reviewed: Mar 13, 2024

Email Christine  |  35-50 years of age  |  Experience level: first safari

A PERFECT Rwanda wildlife experience with Dady and Hermosa Life Tours
5/5

I traveled with Dady from Hermosa Life Tours for a one-day Gorilla tour and a 2-day Akagera NP tour in February 2024. In short: 10/10!!! Dady and Hermosa Life Tours exceeded ALL of my expectations. From the ease of booking to the comfort and cleanliness of their vehicles to the access to the parks my tours were perfect. I booked on fairly short notice but Hermosa Life was extremely responsive and got estimates and confirmations back to me within a few hours (even with a 10 hour time difference!).

On the days of my tours Dady was punctual and such a professional. I was so fortunate to find a fellow bird watcher and Dady helped me add over 60 new species to my life list at Akagera and Volcanoes, including some major lifers like Ross' turacos and crested barbets. I learned so much about the parks, conservation in Rwanda, and culture and language from Dady over the three days of tours. I can't recommend Dady highly enough as a guide for anyone interested in wildlife, especially birders!

For anyone going on the Akagera overnight tours, the stay at Ruzizi Tented Lodge is an incredible experience. The staff was welcoming and so friendly. The tents are luxurious and very comfortable and the food... oh my gosh, the food is incredible. The chef made a vegetarian dinner for me off the menu (stuffed pumpkin). Hippos and crocodiles swim right by the dining dock and might even appear in front of your tent (very safely... they can't get inside :)

We're already planning to bring friends to Rwanda next summer and I look forward to booking with Hermosa Life and Dady again soon!

Sophia   –  
Bolivia BO
Visited: March 2024 Reviewed: Mar 9, 2024

Email Sophia  |  35-50 years of age  |  Experience level: first safari

Amazing experience and great guide!!
5/5

I took the one-day safari to Akagera National Park and it was an unforgettable experience. The entire service was very good. The tour operator always responded quickly and in a timely manner to my queries. They were flexible with the payment method and the guide, Pacifique, is a very skilled driver, kind, patient, friendly and very knowledgeable about the Park and the species sighted. Totally recommended. I enjoyed it a lot!!

Harper   –  
United States US
Visited: February 2024 Reviewed: Mar 6, 2024

Email Harper  |  20-35 years of age  |  Experience level: first safari

Best experience of my life
5/5

Best experience of my life! Hermosa Life planned an absolutely perfect experience in Tanzania and Rwanda. The safari was amazing with a very knowledgeable guide and they even organized a second day of gorilla trekking in Rwanda for us when the first day didn’t go as planned (we only saw two gorillas on day one when we went there to see a family). Our guide in Rwanda was also amazing. All of the accommodations were incredible and great value. We really felt like we were in great hands ! I recommend Hermosa Life for anyone traveling to Africa!!

Gary Bennett   –  
Rwanda RW
Visited: February 2024 Reviewed: Mar 5, 2024

Email Gary Bennett  |  50-65 years of age  |  Experience level: over 5 safaris

Professional & My Safari Experience Go To Partner
5/5

My 3rd year using Hermosa for our safari experiences. We are a global Tech Support company based in Rwanda and use this team for all our Exec and Client visitors when they are here with us. These visits, and ensuring the experience is excellent, requires a partner you can trust and importantly is flexible when agendas change - Hermosa has been that for us on each and every occasion. Always willing to make our needs work and great to deal with from start to finish. Thank you and I would happily recommend!

Benedicta   –  
Ghana GH
Visited: March 2024 Reviewed: Mar 5, 2024

Email Benedicta  |  35-50 years of age  |  Experience level: 2-5 safaris

Hermosa is efficient
5/5

Hermosa Life are very efficient in communication. They respond to inquires promptly and are very professional about their work. when we had to visit their office they kept in touch giving direction until we arrived. They did not disappoint us in any way and met our expectations with everything under their control. They provided us with more than enough snacks, our lunch was pre-ordered so we could have more time touring Akagera park. Oh our guide/drive Claude; was punctual, knowledgeable, patient and a good conversionist. He anticipated our needs even before we made a request. Our visit to Akagera National park was satisfactory. Our vehicle was in good condition and Claude was a good driver. did i tell you he also made sure we had a good view of all the animals we encountered? Contact hermosa Life when in Rwanda to give good a deserving tour of the Akagera National park in the eastern province.

Henry   –  
United States US
Visited: February 2024 Reviewed: Mar 1, 2024

Email Henry  |  20-35 years of age  |  Experience level: first safari

Best Tour Group in Rwanda!
5/5

Hermosa Tours couldn’t have been better for our trip in Rwanda — 10/10! Oreste communicated with us throughout the entire process, booking us on the gorilla trek and a 3 day safari. Our guide, Damascene, made our entire experience! He drove us everywhere safely, was always on time, was very knowledgeable about the animals and we had fun the whole time! We absolutely recommend Hermosa Tours.

Sonia   –  
Australia AU
Visited: February 2024 Reviewed: Feb 24, 2024

Email Sonia  |  35-50 years of age  |  Experience level: 2-5 safaris

Gorillas - Terrific experience
5/5

Hermosa Life Travels were amazing and our guide, Augustin went above and beyond! He had to help us go to the shops and buy some clothes (as our luggage didn’t arrive in time for us to leave Kigali). We then had to go via the airport on the way back to collect our bags. Nothing was a problem for Augustin. Augustin was knowledgeable, helpful and so full of pride for his country.
The Gorilla Trek was absolutely amazing - a bucket list item ticked off.
Hermosa Life Travels were well organised - would definitely recommend them.

Average User Rating
5.0/5
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