Reviews

Sort By: Date Most Helpful Rating 71-80 of 102 Reviews
Michael   –  
Australia AU
Visited: April 2023 Reviewed: May 22, 2023

Email Michael  |  50-65 years of age  |  Experience level: first safari

First Class Hermosa
5/5

The service and care of the Hermosa Tours team was next level. From pick-up to drop off, we were treated as first class travellers and have nothing but praise for them. The knowledge, skill and flexibility of our driver (Baptiste) was marvellous. We would be delighted to go again both to Akagera and with Hermosa Tours.

Aimable   –  
France FR
Visited: May 2023 Reviewed: May 20, 2023

Email Aimable  |  35-50 years of age  |  Experience level: 2-5 safaris

Great choice for Family trip
5/5

We were recommended this company by friends who did a trip to Akagera National park, the team is amazing from the planning stage, very flexible and communication is on top. Oreste and Yvonne in the office had been extremely amazing, if you are planning to visit Akagera consider them our thanks goes to the entire team

Alice   –  
United Kingdom UK
Visited: February 2023 Reviewed: May 17, 2023

Email Alice  |  20-35 years of age  |  Experience level: first safari

Gorilla Chimpanzee trek in Rwanda
5/5

I found Hermosa Life Tours and Travel and from the beginning Yvonne was super helpful and responsive, adapting our trip to Nyungwe and Vulcanoes The trip with our guide Augustin was incredible!! We got to see gorillas and chimpanzees very close, like one meter away! We also went on two amazing community walks, seeing wonderful dances and learning how Rwandan people live. We chose the midrange option for our accommodation We loved our trip and when we come back to East Africa we’ll make sure to book our trip with this company! Cheers team Hermosa

Niels F.   –  
Denmark DK
Visited: May 2023 Reviewed: May 9, 2023

Email Niels F.  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing, friendly and professionel!
5/5

I had a superb experience with Musaa and John from the Hermosa Life Tours and Travel team! We went to climb/hike Mount Muhabura, and it was very exciting and super challenging.

Mengye   –  
United States US
Visited: April 2023 Reviewed: May 4, 2023

Email Mengye  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing tour
5/5

TLDR: I highly recommend Hermosa life tours. We booked the 1-day gorilla trekking program.

Oreste and Hermosa admins were very responsive in terms of communication. Also they also sent us plenty trip reminders.
The tour guide Patrick did a fantastic job. Our trip starts in the early morning at 4:30am (since we stay in Kigali and we need to arrive at Volcanoes national park at 7:30am).
The trekking requires about an hour of hiking on muddy ground. And we get to watch the gorillas close for an hour. It was all worth it.
The only downside is that the vehicle seems to need some maintenance, but our guide Patrick was resourceful enough to fix the issue.
The program finishes by noon, but it is still a long drive back to Kigali. We are very appreciative of Oreste and Patrick from Hermosa for taking us to a wonderful trip of gorilla trekking. Highly recommended experience.

Rajkumari Saini   –  
India IN
Visited: March 2023 Reviewed: May 2, 2023

Email Rajkumari Saini  |  20-35 years of age  |  Experience level: first safari

Our trip was amazing and memories are still fresh.
5/5

We were indeed lucky that this agency chose Claude as our guide. He was so fantastic that he could spot leopards that no one else could spot. He had great knowledge about birds, butterflies, plant species, insects, and of course all animals. Apart from being very fast on email responses, the team back in the office keeps in touch with us on the safari. They proposed for us both luxury and mid-range properties and we had to choose what favors our budget, this shows you how friendly this team is, they keep in mind a guest’s budget too. We were even allowed to suggest or eliminate anything from our tour in case we did not like it. Our trip was amazing and memories are still fresh.
We shall tell our friends about Hermosa Life tours and Travel in Kigali. They are so caring.

Andrew Sandy   –  
United Kingdom UK
Visited: February 2023 Reviewed: Apr 20, 2023

Email Andrew Sandy  |  20-35 years of age  |  Experience level: 2-5 safaris

Best Time To Visit
5/5

Rwanda is a great destination and it is my second home now, it is beautiful and the weather here is so perfect. We planned with Hermosa Life tours and travel a trip full of history, culture and nice people surrounded. It is by far the greatest trip I have ever experienced, seeing the wildlife in person with perfect lodging plus our incredible driver David was everything. We already recommended these guys to our friends. Thank you for making our dream trip.

Sandra   –  
Rwanda RW
Visited: March 2023 Reviewed: Mar 29, 2023

Email Sandra  |  20-35 years of age  |  Experience level: first safari

Amazing
5/5

Hermosa team is really professional, they make sure you enjoy the trip and have a memorable experience

Judith M   –  
United States US
Visited: February 2023 Reviewed: Feb 28, 2023

Email Judith M  |  50-65 years of age  |  Experience level: over 5 safaris

High Quality Tour
5/5

Hermosa Life Tours and Travel is the BEST company I've ever used for travel. Their communication was top notch, and they always replied to my emails extremely quickly. They were easy to work with regarding any changes we needed to make including a late change request. Hermosa Life Tours made all our changes easy to do. They were flexible and helpful throughout the entire process and they checked on us during our tour to make sure we were doing well. Absolutely everything was taken care of for us, which resulted in a truly stress-free vacation without any worries. Hermosa Life Tours is extremely cost competitive, in fact, their cost for our tour was much, MUCH less than other tour companies I contacted. They are low cost yet their services and care for customers are HIGH QUALITY and they do not skimp on anything. The driver/guide we had, his name was Patrick, was a hard-working, polite, respectful, young man who we enjoyed being with and talking with during our trip. Patrick made sure we always knew what we would be doing the next day and what time we would be leaving in the mornings. Patrick was a big part of making our trip worry-free. We had no stress about anything, and because of Patrick and the itinerary that Hermosa Life Tours put together for us, we were able to relax and enjoy the Rwandan culture, the Rwandan people, and the Rwandan wildlife. Thank you so much to Hermosa Life Tours and to Patrick. You have given us memories, pictures, and videos to share with our family and friends and to have and talk about for the rest of our lives. We have no regrets about booking a tour with Hermosa Life Tours and Travel, and neither will you. So book with them now.

Kathy   –  
United States US
Visited: February 2023 Reviewed: Feb 18, 2023

Email Kathy  |  50-65 years of age  |  Experience level: 2-5 safaris

Friendly, informative, helpful. Abu (& Hermosa Travel) made our trip an absolute delight.
5/5

Rwanda is a beautiful country with friendly people and wonderful accommodations. The treks to see the Gorillas and Golden Monkeys the reason for visiting. The guides, porters, and trackers are very professional and the time with these animals was beyond description. But the real highlight turned out to be our guide, Abu. He was effiable, knowledgeable, very prompt, extremely personable, and made sure we had whatever we needed. He treated us as old friends from the moment we met him. He took us on a fabulous walking tour around Kigali. We thoroughly enjoyed our conversation and learning more the country, about him, his upbringing and his family. We were even treated to the opportunity to see his childhood home and the area where he grew up. Abu is an attentive driver, great conversationalist, enthusiastic photographer, and we are happy to consider him a friend - he really made the trip for us. Thank you!!

Average User Rating
5.0/5
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