Reviews

Sort By: Date Most Helpful Rating 31-40 of 54 Reviews
Christine & Billy   –  
United States US
Visited: August 2019 Reviewed: Oct 4, 2019

Email Christine & Billy  |  20-35 years of age  |  Experience level: first safari

Most incredible experience. Features Africa goes above and beyond!
5/5

My husband and I went on an 8 day safari in August (Amboseli, Naivasha, Nakuru and Masai Mara). It's the trip I've always wanted to go on and Features Africa went beyond all of my expectations. Karanja was wonderful helping plan the details, getting us into a lodge I was hoping to stay at and that was originally completely booked. Gerald, our guide, was fabulous. When we stopped to watch animals he always had the best positioning. It felt like the animals would come to us, instead of us moving to see the animals and we would have the best views and photo opportunities. He did this while respecting the animals and their space and the rules of the parks (which we appreciate!). The jeep was also immaculate and very comfy to be in all week. We're early risers and Gerald accommodated us, as well as readjusted the schedule when we wanted to watch the rhinos (and other animal friends) for a few hours that wasn't planned (black and white!). We've recommended them to our friends, who are planning their trip with Features Africa now, and hope we have the opportunity to return soon. Thank you again, Karanja and Gerald! Check trip advisor for some photos from our safari. x

Monica   –  
Spain ES
Visited: August 2019 Reviewed: Sep 11, 2019

Email Monica  |  20-35 years of age  |  Experience level: first safari

Great company and staff
5/5

When a couple of friends, my partner and I decided to go on a safari through Kenya, we found ourselves in the dilemma of trying to choose between one of the 872548765 companies that are dedicated to it. After analyzing several of them, we opted for Features Africa and ... what a good decision we made!
Karanja, the owner, was very quick when responding to our emails, provided us with as much information as we needed, gave us many facilities to formalize the reservation, etc. In addition, the day we started the safari he came early to our hotel to greet us personally and introduced us to our guide and driver, George, and he also came to meet us at the hotel the day we finished the safari to personally make sure that the experience had been as amazing as we expected.
On the other hand, George was, without a doubt, the best guide we could have. He was very polite, he cared about us, gave us good pieces of advice and he knew every corner of the national parks we visited. It was a joy to share those days with him and, if we ever repeat a safari in Kenya, we will expressly ask him to be the one who leads us again.
Finally, the accommodations. We did not know what to expect from them and, honestly, every time we arrived in one of them we were stunned to see how wonderful they were, the amount of details they had, the incredible attention from the staff ... wonderful in all aspects (and truth be told we are quite picky about these issues!).
Thank you Karanja and George ... meeting you has been a very pleasant surprise and the service you have offered us has been exceptional. We hope to see you again soon! Monica

Wira W   –  
Indonesia ID
Visited: July 2019 Reviewed: Aug 28, 2019

Email Wira W  |  35-50 years of age  |  Experience level: first safari

We will be back
5/5

The whole thing was amazing, since the booking process, and corresponding. Karanja was very responsive and fairly flexible in the way he accommodate our request regarding, scheduling, wildlife interests, photography questions.

Masai Maara in general is Amazing and I think i can write all the superlative words here to describe how great it was. We practically seen and photograph what we wanted to see there and more !
Our guide george was very very knowledgeable about the region, areas and animal behaviour that he really helped maximise our chance in getting a great pics of the animals.

To spend the last part our trip between baringo, bogoria, Nakuru and Naivasha was great, as our bird photography days was quite relaxing after 7 full of action days in Masai Maara. Our guide James was also great with good knowledge about birds and animal around these parts and very attentive to our need. (I was a bit sick for a couple of days). I also would like to mention a special praise for Karanja and his team, as we REALLY appreciate when he offered to have one free bonus trip of photo hunting of the African Fish Eagle in Lake Naivasha, as we did not see them when we where in Baringo. I know they mentioned this was because we cancelled our morning drive to Lake Bogoria, but ultimately because it was our decision, he did not have to do this. The fact that he did anyway we really appreciate it !

So there, Thank you again for this.

All in all, it was an amazing experience for our first trip to africa, and we are glad that we choose 'Features Africa Journey' , now we are sure we will come back, and we know we will be in a very capable hands.

Thank you Karanja and Features Africa Journey.

Elena e Francesco   –  
Italy IT
Visited: June 2019 Reviewed: Jul 21, 2019

Email Elena e Francesco  |  35-50 years of age  |  Experience level: over 5 safaris

Amazing!!!
5/5

Everything was perfect! Kindness, expertise, care for the details. Gerald was a fantastic game driver, with a great knowledge of the area and the wildlife, discrete, caring and tireless. He was great in tracking animals and shows a great love for them. He also has a great respect for nature and wildlife. Instead of resting, he drove one hour in order to help us finding a charger which broke, while we were dining at the resort. A trip with Features Africa is an amazing experience... thanks to all the staff!!


Tutto perfetto! Gentilezza, competenza, attenzione ai dettagli. Gerald è stato una guida fantastica, preparatissimo, riservato, attento, instancabile. Bravissimo nel trovare tracce e ha un grandissimo amore per gli animali. E ha un rispetto incredibile per la Natura e la vita. Anzichè riposarsi, si è fatto un'ora di strada per trovarci un caricabatterie che si era rotto, mentre noi cenavamo nel resort. Bellissima esperienza, grazie a tutto lo staff!!

Sunghan Kim   –  
Oman OM
Visited: March 2019 Reviewed: Mar 14, 2019

Email Sunghan Kim  |  20-35 years of age  |  Experience level: first safari

The best safari and stuffs ever !
5/5

I would like to say thanks Karanja and George.
Me and my wife went to Kenya for 4days to visit Masai mara and Nakuru.
It was such an amazing and unforgettable experience.
Highly Recommend "The Features Africa Journeys"
because all the stuff are very kindly and organized people.
Mr Karanja, who organized all our trip carefully even each moment to make more comfortable and efficient, we did and saw everything even though we had such a short period.
Our guide George was very professional safari guide and thoughtful.
they made this safari trips a perfect with full satisfied.

thanks again ! hope to see you!

Akiko   –  
Japan JP
Visited: February 2019 Reviewed: Feb 11, 2019

Email Akiko  |  20-35 years of age  |  Experience level: first safari

Wonderful!
5/5

Thank you so much for making our honeymoon very delightful I truly appreciate all the work that our wonderful agent and amazing tour guide did to us. they were both really kind fun and caring people. all the Safari Drive through Savanna were great we saw every single animals that we wanted to see and the hotels were great and food was great everyone was really nice I would highly Recommend your trip with them.

Justyna   –  
Switzerland CH
Visited: December 2018 Reviewed: Jan 4, 2019

Email Justyna  |  20-35 years of age  |  Experience level: first safari

Amazing experience
5/5

Visiting Kenya was an amazing experience for me and my friend and Karanja from Features Africa Journeys made it so easy and convenient to plan and see everything we wanted - from Masai Mara to Nairobi. I am missing Africa already ! :)

Katharina Strauss   –  
Austria AT
Visited: October 2018 Reviewed: Nov 6, 2018

Email Katharina Strauss  |  20-35 years of age  |  Experience level: first safari

Great safari
5/5

It was an amazing trip. Very good organised and all very helpful. I can definitely recommend Features Africa Safari.

Marta   –  
Italy IT
Visited: August 2018 Reviewed: Sep 2, 2018

Email Marta  |  20-35 years of age  |  Experience level: first safari

Highly recommended! Beautiful safari with reliable and well prepared guide!
4/5

We booked a private jeep safari for 4 nights. The vehicle was perfect and the driver/guide David was fantastic: great driver, full of information and anecdotes, he speaks excellent English.
We recommend choosing the jeep that allowed us to cross even the paths where the vans had to stop.
We loved the tour between Tsavo East & West and Amboseli, they are very different parks and the variety of landscapes is fantastic.
Some uncertainties, however, during the negotiation: the tour has changed compared to what was initially proposed because the camps were not available as budgeted and we had to renegotiate both the tour and camps and we had to return to Mombasa by train instead of jeep. A few days after our arrival they had to change again one of the accommodations.
Very convenient to pay both the deposit and the balance with PayPal.
Overall they are super recommended and reliable but we suggest to start booking your safari in advance (at least 3 months) especially in high season to make sure you have the best choice of accommodations.

Patharin from Thailand   –  
Thailand TH
Visited: August 2018 Reviewed: Aug 22, 2018

Email Patharin from Thailand  |  50-65 years of age  |  Experience level: first safari

Everyday in Kenya is great with Features Africa Journeys. Beyond our expectation. Great time in life
5/5

I booked the tour 5 months in advance to make sure our dream to Safari tour come true.We choose this tour because the resting place and the vehicle looks new and we made the right decision. We travel for many hours to each national parks but it worth every minutes. We enjoy the scenery to the places.On the way to Masai Mara, we passed local village .Although the road is really rough but the scenery is really beautiful. The children waved at us and smile.They are really friendly. The tour driver and guide" Gerald" is in his duty for 14 years so he knows the way to go and knows the animals very well. We saw so many animals and we saw the migration of wildebeest in Masai Mara. There are 2 millions of them. What a view!. On the last day of Game drive my husband saw hippos lying on the shore .There were 60 and some crocodiles too. The tour provide enough water and snacks for us which is really help cause we need to stay in the car almost all day for travel between places. The weather is really nice 8-20 c. My favorite places to sleep is Flamingo Hill camp. The food there is like 5 stars hotel.We really enjoy every meal there.There are so many Thai friends who will follow my Kenya Trip. Features Africa Journeys will be my recommendation.We hire the company for another 4 hours on the day after the tour to Masai market. Tony our driver bring us to visit Kenya parliament and Masai Market.Which is beyond our expectation. Thank you all the team Karanja Njiiri, Gerald and Tony. We really appreciate your service and make our first trip in Kenya a memorable one. Thank you again.

Average User Rating
4.8/5
Rating Breakdown
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  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 1
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