Reviews

Sort By: Date Most Helpful Rating 51-60 of 130 Reviews
Dean   –  
United States US
Visited: August 2021 Reviewed: Sep 1, 2021

Email Dean  |  65+ years of age  |  Experience level: first safari

WOW, what an amazing trip!
5/5

My wife and I researched a number of travel agencies to plan our first trip to Africa and decided on using Wayfairer Travel. They had great reviews and we even contacted past customers and talked to them personally. The decision to use Wayfairer was easy.
We booked a 6 day, 5night stay at Saruni Mara for August 2021 and had an incredible time. The safari was way more than anything we imagined.
The staff at Saruni Mara was absolutely wonderful and saw to all of our needs. From Chris the manager to Daniel our driver/guide. Daniel was a fantastic guide, always found us game and put us in position for great photo shots. We saw 32 animals including the Big 5 and saw the Great Migration of Wildebeest. Plus, we saw 46 species of birds!
But the trip started with our arrival in Nairobi Kenya. Cat, Carmen and Siripun had everything planned out for us. As we deplaned at the Nairobi airport we were met as soon as we got off of the plane by a representative, Winnie, who walked us through customs and got us out of there promptly. She then took us to baggage claim where we picked up our bags and followed her outside where we met James. James drove us to our hotel and then picked us up the next morning where he took us to Wilson Airport to catch a small single prop airplane which took us into the bush, where we met Daniel. Winnie and James were fantastic.
At the end of our safari Daniel took us back to the grass landing strip where we caught our flight back to Wilson Airport in Nairobi, where James was waiting for us to take us to the airport.
We have nothing but praise for Wayfairer Travel and the Saruni Mara Lodge. Not one negative.

Alyssa   –  
United States US
Visited: June 2021 Reviewed: Aug 19, 2021

Email Alyssa  |  20-35 years of age  |  Experience level: first safari

Trip of a lifetime that exceeded our expectations, executed seamlessly during tough travel times.
5/5

From our first conversation with Cat it was clear we wanted to go with Wayfairer (we spoke to 2 other safari agents). She understood what our desires were and put together a wonderful itinerary. This was our first safari and first time in Africa, and we were overwhelmed be the many providers and options and price ranges. We wanted locations that were responsible, both socially and ecologically. We wanted to see a variety of landscapes and animals. Cat got it right.
We had originally planned for 2020, but had to delay, and then changed our travel dates several times in 2021 due to changing circumstances. Siripun and Carmen worked tirelessly sorting out all the details, keeping us updated, and organizing everything (including required COVID tests out in the bush!:) ). We felt secure and taken care of, throughout the whole process, and everything during the trip went well! They communicated well with the providers and everything went smoothly, could not have asked for a better experience!
We joked that we wanted to go all-out for this once-in-a-lifetime trip.. but after our experience in Kenya and with Wayfairer, we might need to make this a several-times-in-a-lifetime thing:)

Blaine   –  
United States US
Visited: July 2021 Reviewed: Aug 13, 2021

Email Blaine  |  65+ years of age  |  Experience level: first safari

The Wayfairer Team put together an amazing travel package and provided excellent support.
5/5

I worked with the Wayfairer Team to put together a lifelong dream trip to Africa. They put together an amazing package for us and provided excellent support leading up to our trip. All of the hotels and camps they chose were excellent. All meals and transfers included in the package were also excellent. Our travel last 14 days and we did not have one single bad experience.

My wife and I had not been on a trip like this before so we had a lot of questions. Leone, Carmen, and Siripun always answered our questions quickly and thoroughly.

Another thing we appreciated was their ability to be flexible and help us work through COVID-19 issues. We had originally booked our trip for the summer of 2020 but it had to be postponed. The Wayfairer Team was very helpful in getting all reservations changed and helped us understand what needed to be done for us to meet all COVID-19 requirements before we departed for the trip and returned home.

The Wayfairer Team was amazing. We will definitely use them again for an international trip.

pam   –  
United States US
Visited: June 2021 Reviewed: Jul 20, 2021

Email pam  |  50-65 years of age  |  Experience level: 2-5 safaris

Carmen was amazing!
5/5

We travelled to Johannesburg from Tampa and were the first international travelers at both resorts we went to. jaci’s tree house was wonderful and the staff was so attentive. The bartender was the best, his name was Lucky and he would even anticipate the cocktails we would like. The game drives were full of big five viewing and our guide was outstanding. They second reserve we went to with Wayfarer’s suggestion was Leobo. Wow! The observatory was beyond our wildest expectations and the staff is now our friends- you have to look this place up!!! We cannot recommend it enough. We had helicopter rides, game drives, keep drive, ATV’s, paint balling, clay shooting- you name it we did it! Love wayfarer for putting this all together seamlessly!!

Mimi Lau   –  
Hong Kong HK
Visited: June 2021 Reviewed: Jul 14, 2021

Email Mimi Lau  |  35-50 years of age  |  Experience level: first safari

Thoughtful and detailed operator to provide the most amazing safari trip for our family
5/5

This is not a normal year. We are still in the heat of the battle with Covid-19, and yet our family had chosen to travel the world during this time. When we decided to put Kenya and safaris on our itinerary, we had no clue where to begin. We hadn’t even gone to any place in Africa before and our family had a teenager and a toddler!

Not only did Wayfairer responded to our general initial enquiry quickly, their sales representative asked thoughtful questions to work out the most ideal itinerary that met our budget and other requirements.

We went to three different safari locations during the trip and each step was seamless. Food and water were delicious and clean. Our family did not encounter any unpleasant surprises. That included planning our PCR tests and other entry and exit requirements carefully since traveling nowadays involve so much more processes.

Thank you Wayfairer and we will definitely work with them again.

Kate   –  
United States US
Visited: March 2021 Reviewed: Mar 23, 2021

Email Kate  |  20-35 years of age  |  Experience level: first safari

Kenya Safari 2021
5/5

As far back as I can remember, I've always wanted to go to Africa. Kenya was on one of the lists of countries I could get into with the travel restrictions. I bought my flight ticket and was completely stumped after that. I came across Wayfairer Travel and easily got in touch with Leonie. She helped me narrow down my broad African desires to a two-week long trip. Everything was laid out for me and planned. While I was on the trip I was thinking "there is NO way I would have known to book that (things like transportation between airports and hotels, how to book the small in-between flights, etc)". I stayed mainly with the Hemingways chain and was so impressed at every location.
My lifelong trip to (part of) Africa was simplified and I was able to enjoy my time there to the fullest and not worry about anything.

Meg   –  
United States US
Visited: November 2020 Reviewed: Dec 7, 2020

Email Meg  |  20-35 years of age  |  Experience level: first safari

Made travel in 2020 a breeze!
5/5

Overall, we are super happy we used Wayfairer Travel for our East African honeymoon. Everything was well designed and thoughtfully tailored for exactly what we were looking for. Carmen and Leonie did an incredible job to make this trip happen this year. Travel during the pandemic can certainly be a little challenging, and without their help, our dream trip wouldn't have been possible.
Both Leonie and Carmen did an excellent job communicating when plans changed due to pandemic-related reasons. They quickly found the perfect alternative to a shift in our itinerary and we loved that things were taken care of smoothly. It never felt like our trip was interrupted and we never felt stressed at all during our time in Africa.
When it came to navigating getting required COVID testing to move on to our next destination, the Wayfairer Team worked carefully with local travel team to get our tests schedule and paperwork organized while we enjoyed our honeymoon. The whole process was not troublesome at all and we were glad we could move about safely.
Traveling right now is a unique and amazing experience. It is absolutely possible to travel right now. Your tourist dollar is vital to the survival of local communities and Wayfairer values this relationship. They worked to make everything special for us and it meant so much.
There was a lot to navigate (this trip was a year in the making) and Wayfairer went above and beyond to deliver the absolute dream trip we wanted.
We highly recommend going with Wayfairer to organize your safari trip.

Angela   –  
United States US
Visited: October 2020 Reviewed: Nov 3, 2020

Email Angela  |  35-50 years of age  |  Experience level: first safari

Maggie did a phenomenal job booking the trip pf a lifetime that encompassed everything I wanted.
5/5

This was my first time using assistance booking a trip and it was so much more pleasant not having to worry about any changes or keep track of the bookings. The expertise Wayfairer provided regarding the destinations visited was invaluable and much better than if I had researched on my own. I felt completely comfortable with the itinerary and truly relaxed to enjoy the journey.

Devendra Patel   –  
Canada CA
Visited: March 2020 Reviewed: Apr 13, 2020

Email Devendra Patel  |  65+ years of age  |  Experience level: first safari

Amazing Safari well arranged
5/5

Communication & services were excellent and we had best time at Saruni with excellent food

Karen Fitzpatrick   –  
United Kingdom UK
Visited: March 2020 Reviewed: Mar 24, 2020

Email Karen Fitzpatrick  |  50-65 years of age  |  Experience level: first safari

Best holiday ever
5/5

I book with Wayfairer because Tom who organised my holiday is incredible. This is the third holiday I have booked with this company. Each time Tom has surpassed all expectations. The safari at lake manze was wonderful. This was a bucket list for me and I can't believe what a wonderful time I had. Milli and Sean (lake manze mangers) we're wonderful, kind, helpful and very resourceful. No only did we see a multitude of animals we had incredible experiences. I can't thank them enough. Went to Mafia Island for some RnR. It's like paradise, swimming with whale sharks speechless.
Thank you Tom for arranging this. Please thank Milli and Sean at lake maze from us as well.
See you next year xx

Average User Rating
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