The Wayfairer team training in our UK office
Wayfairer Travel
- Offices In:
-
United Kingdom
United States
Thailand
- Size:
- 20-50 employees (Founded in 2012)
- Member Of:
- ATTA, ATOL & ABTOT
- Tour Types:
- Custom luxury tours that can start every day
- Destinations:
- Price Range:
- $376 to $2,384 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
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Email Robbi | 65+ years of age | Experience level: 2-5 safaris
Knowledgeable and responsive
I went Gorilla Trekking in Rwanda. The knowledge of what I would encounter was very important in my Lodge selection and step by step Itinerary. The coordination of air fares, activities and transportation were detailed from the very beginning. Any questions were always answered quickly and working with me sometimes daily enabled me to experience one of the best trips I have ever taken.
The excellent communication, responsive service and reliability of the total value of this trip was possible only due to Wayfairer's personal attention to details.
Staying at the Heavens Retreat lodge upon arrival to Kigali and then having a Driver/Guide every day helped ensure I was totally taken care of!!! The choice of Singita Kwintonda lodge is truly magical and my most treasured vacation. Staying 8 nights at Singita, massages every day, endless fresh delicious food and drinks and 3 gorilla treks and one golden monkey trek along with remarkable exceptional service was experienced by EVERY person on staff at the lodge.
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Email Chris & Kerrie | 35-50 years of age | Experience level: first safari
Expertly planned trip with top-notch customer support!
We had an amazing experience with Wayfairer during our safari to 3 lodges in Kenya during December '21.
From the initial conversation with Josh, who helped us personalize and tailor our trip, to the trip support given to us by Toon and the rest of the team, every step was meticulously planned and coordinated so that virtually all the stress of this International trip was removed.
We went to Saruni Rhino, Saruni Samburu and Mahali Mzuri over 7 days, with a night in Nairobi at each end for a total of 9 days. Each lodge we stayed at had its own personality and attributes, and I really liked that we did a combination of locations.
We had a nice mixture of walking safari time, game drives, excursions to animal orphanages and community locations... so we never found ourselves getting bored at all or stuck doing just one thing.
The game viewing was exceptional, and we saw the "big 5" repeatedly, in addition to the Samburu "special 5".
All of the staff and guides at every lodge were wonderful and incredibly good at taking care of us..anticipating our every need. They treated us like family and were genuinely kind and authentic with regards to sharing their culture and beautiful lands.
We honestly had a tremendously positive experience and if there were not other places to visit, we would probably go back on safari to Kenya every year with Wayfairer. Well worth the cost!
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Email GC | 65+ years of age | Experience level: first safari
Excellent to work with- agents were all competent, efficient, and caring; truly professionals.
I would have no hesitations about using Wayfairer Travel again for a future trip. Easy to reach them for any questions. Trip was seamless in all details.
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Email B&L | 20-35 years of age | Experience level: first safari
Very buttoned-up star to finish
Wayfair did a great job organizing our honeymoon trip. There were many transfer points (international airport, to domestic airport in Kenya taking a flight to the Masai Mara, followed by transit to the safari camp) with prompt drivers and no lag times. They also arranged for us to take mandatory covid tests at our camp in an efficient way, which kept our trip streamlined. Great trip!
CO
Email Gabriela | 20-35 years of age | Experience level: first safari
Great service
This trip has exceeded my expectations! Since the time we arrived to Nairobi's airport everything was arranged so we didn't have to worry about one single thing. Every lodge from Saruni was exceptional, specially because of the masai people, they are amazing, genuine and provided such a good service to us, i really hope to see you guys again.
We were able to see every animal i dreamed of and i will never forget this amazing experience.
Thank you to our guides: Joseph in Nairobi, Jimmy in Samburu and Jhon in the Masai Mara.
Lodges: Sammy and all the people that spent time with us at the lodges
Office: Maggie and Toon
You were great!
TR
Email Cagatay Serbes | 20-35 years of age | Experience level: first safari
Thought about the details, didn’t miss a thing, everything was well organized and easy to navigate!
I will use this chance to thank you an amazing trip. I got to french kiss a giraffe, hug a biig deer named Jackie ( not actually a deer it’s much bigger ), and touch a Rhino. Will have the summarize with that, but everything was very well organized so thank you for allowing me to experience this Toon, Josh, Jason and all you beautiful people.
SL
Email Shara | 35-50 years of age | Experience level: first safari
Wayfairer exceeded our expectations
After a quick phone call with Maggie to discuss what we were hoping to do during our time Rwanda, she laid out the perfect itinerary for our trip. When we arrived in Rwanda, every hotel was better than we expected. Our tour guide/driver (Egidi) for the week was so helpful, friendly, and went out of his way more than once to give us a great experience. We will definitely use Wayfairer for our next adventure!
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Email Dean | 65+ years of age | Experience level: first safari
WOW, what an amazing trip!
My wife and I researched a number of travel agencies to plan our first trip to Africa and decided on using Wayfairer Travel. They had great reviews and we even contacted past customers and talked to them personally. The decision to use Wayfairer was easy.
We booked a 6 day, 5night stay at Saruni Mara for August 2021 and had an incredible time. The safari was way more than anything we imagined.
The staff at Saruni Mara was absolutely wonderful and saw to all of our needs. From Chris the manager to Daniel our driver/guide. Daniel was a fantastic guide, always found us game and put us in position for great photo shots. We saw 32 animals including the Big 5 and saw the Great Migration of Wildebeest. Plus, we saw 46 species of birds!
But the trip started with our arrival in Nairobi Kenya. Cat, Carmen and Siripun had everything planned out for us. As we deplaned at the Nairobi airport we were met as soon as we got off of the plane by a representative, Winnie, who walked us through customs and got us out of there promptly. She then took us to baggage claim where we picked up our bags and followed her outside where we met James. James drove us to our hotel and then picked us up the next morning where he took us to Wilson Airport to catch a small single prop airplane which took us into the bush, where we met Daniel. Winnie and James were fantastic.
At the end of our safari Daniel took us back to the grass landing strip where we caught our flight back to Wilson Airport in Nairobi, where James was waiting for us to take us to the airport.
We have nothing but praise for Wayfairer Travel and the Saruni Mara Lodge. Not one negative.
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Email Alyssa | 20-35 years of age | Experience level: first safari
Trip of a lifetime that exceeded our expectations, executed seamlessly during tough travel times.
From our first conversation with Cat it was clear we wanted to go with Wayfairer (we spoke to 2 other safari agents). She understood what our desires were and put together a wonderful itinerary. This was our first safari and first time in Africa, and we were overwhelmed be the many providers and options and price ranges. We wanted locations that were responsible, both socially and ecologically. We wanted to see a variety of landscapes and animals. Cat got it right.
We had originally planned for 2020, but had to delay, and then changed our travel dates several times in 2021 due to changing circumstances. Siripun and Carmen worked tirelessly sorting out all the details, keeping us updated, and organizing everything (including required COVID tests out in the bush!:) ). We felt secure and taken care of, throughout the whole process, and everything during the trip went well! They communicated well with the providers and everything went smoothly, could not have asked for a better experience!
We joked that we wanted to go all-out for this once-in-a-lifetime trip.. but after our experience in Kenya and with Wayfairer, we might need to make this a several-times-in-a-lifetime thing:)
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Email Blaine | 65+ years of age | Experience level: first safari
The Wayfairer Team put together an amazing travel package and provided excellent support.
I worked with the Wayfairer Team to put together a lifelong dream trip to Africa. They put together an amazing package for us and provided excellent support leading up to our trip. All of the hotels and camps they chose were excellent. All meals and transfers included in the package were also excellent. Our travel last 14 days and we did not have one single bad experience.
My wife and I had not been on a trip like this before so we had a lot of questions. Leone, Carmen, and Siripun always answered our questions quickly and thoroughly.
Another thing we appreciated was their ability to be flexible and help us work through COVID-19 issues. We had originally booked our trip for the summer of 2020 but it had to be postponed. The Wayfairer Team was very helpful in getting all reservations changed and helped us understand what needed to be done for us to meet all COVID-19 requirements before we departed for the trip and returned home.
The Wayfairer Team was amazing. We will definitely use them again for an international trip.
