Our Company Team.
NGONI Safaris Uganda
- Located In:
- Size:
- 10-20 employees (Founded in 2010)
- Member Of:
- AUTO, UTB & UWA
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $130 to $1,000 per person per day (USD, excl. int'l flights)
Reviews
Email Ramin | 35-50 years of age | Experience level: first safari
Information about Safari and Hotel was very weak, we had a good driver who did his best
Agency has provided very weak information about trips, hotels, what to expect, and considerations. There was no wifi connection in the hotel, our MTN sims were not working to connect to 4G. We have not been offered an Airtel sim, which is very cheap and had 4G connections in the area. Agency was not aware that Ryno park is closed, there is a bridge construction in the Murchison so the road is suspended, etc. SO, the trip was full of surprises. There were no plugs in tents/rooms. I have been asked for meal preferences, but the only available sausage for breakfast was pork, etc.
Once we arrived at a Murchison Fall, the driver asked if we have anti-insect spray/cream with us. Apparently, we have not been advised to take one, but luckily I had a cream.
The only positive thing was the driver. He was experienced and was doing his best to make us enjoy the Safari.
It doesn't worth of money paid.
I will never choose and advise this agency to others.
Reply from NGONI Safaris Uganda
Posted on Mar 9, 2021Hello Ramin
Thanks for the feedback regarding your 3 days experience at Murchison falls national park, we apologize about the bad experience you had with the lodge, poor internet connections, bridge construction, Ziwa Rhino Sanctuary being closed and not informing you earlier about this.
Let me first begin with the lodge (accommodation) experience; your colleague chose this accommodation (Murchison River Lodge) after rejecting abetter accommodation we had provided for you guys. We have our own specific accommodations we use for all our tours but when a client decides to choose his or her own accommodation and sticks on it then it’s normally hard for us to reject it. Murchison Falls National Park is crossed by the River Nile bisecting in to two sectors that is southern and the northern sectors of the park, in order to tour the wildlife in Murchison Falls National Park, one has to cross with the ferry to the northern side of Paraa area in order to do a game drive around the National Park.
The lodge (Murchison river Lodge) your colleague chose is on the southern and it involved crossing the river using the boat that’s if you’re coming from Tangi gate, before the water levels raised all tourists used to cross the river using the ferry and water levels on River Nile raised and submerged the ferry docking point at Paraa Murchison Falls National Park. The flooding made it difficult for vehicles to enter the ferry. There has never been a road that helps you cross that river a part from using a ferry or boat So NO ROAD WAS SUSPENDED (it’s the ferry that was suspended because of increased high water levels but boats still remained in operation).
Ziwa Rhino Sanctuary Closure; Ziwa Rhino sanctuary was closed a few days before the start of our trip to Murchison and there was no communication by either UWA or ZIWA RHINO & WILDLIFE RANCH regarding the closure of this place, they just informed us on phone when we had called them to book for Rhino Tracking and they apologized for not informing the public on time. Very many tour operators and tourists are bouncing back at the gate of Ziwa Rhino just because ZIWA RHINO & WILDLIFE RANCH never communicated to the public that they are closed, you can even check on their website you will see that there is no such communication.
Thanks for appreciating our guide and driver and we apologize about the challenges you faced while on the trip, we always ensure that we provide the best services to our clients for the good years we have spent in business you are the only client we have faced a challenge with I think because of the poor services offered by the lodge, Ziwa closure without communication, ferry closure and poor internet connections, we also emailed the Lodge you slept in and informed them about the challenges you faced while at their lodge and they asked for an apology and they promised to call you.
Kind regards
Sedrick
Email Sapna | 20-35 years of age | Experience level: first safari
Memorable experience with Ngoni Safaris
I had a wonderful time in Uganda with Sedrick from Ngoni Safaris. As a young solo female traveler, one of my biggest priority is safety and Sedrick earned my trust even before I had booked and I am glad to say that I started the tour as a tourist and ended as a good friend! Although my trip was cut short due to messy flight SOPs related to COVID that had a huge impact on my itinerary, Sedrick still managed to include all the highlights that he possibly could and made sure I ENJOYED Uganda. There wasn't a single time that I felt uncomfortable or out of place. Sedrick and one of his assistant guide Newton were not only great care-takers but also a fantastic company and friends to be with! I had a great time with them and will book with Ngoni anytime I am visiting Uganda. I recommend them 100%!
Book with them and you won't be disappointed
JP
Email Ommy Maya | 20-35 years of age | Experience level: 2-5 safaris
Am amazing trip in Uganda
An amazing trip in Uganda
We booked a trip with Ngoni safaris Uganda in order to experience the best of 3 days Murchison falls national park, we slept at heritage safari lodge and ensured that we wake up early in the morning for the morning game drive. sedrick was a very good guide who taught us a lot about animals and the food was also fantastic thanks a lot Ngoni safaris Uganda.
Email Jese keen | 20-35 years of age | Experience level: 2-5 safaris
We made some Special moments with Ngoni Safaris
Traveling with Ngoni SafarisUganda was the best choice I have ever made! I was pampered by their company representative right from the airport to the field. Our guide Mr. Sedrick was very jolly and detailed. Thing that make me closer to him was, when he helped my daughter so much when she got stomach upset due to rough roads while touring. The package we booked, very best properties with nice and delicious food. Mr. Sedrick spotted most of the animals as promised in our itinerary. We shall definitely come back for gorilla trucking and again with perfect this Company.
DE
Email Steven L. Hamm | 20-35 years of age | Experience level: 2-5 safaris
I must say- trustworthy travel company for an adventures safariNgoni Safaris Uganda is a well loaded
Ngoni Safaris Uganda is a well loaded travel company that provides adventures tours in Uganda and some parts of East Africa as well. They provide you a gateway to do Gorilla tracking in Uganda. Our personal experience with Ngoni Safaris was also so much adventures. Their management for the tour was so fantastic, and they are really convenient to organise the tour for everyone.
SE
Email Jose D. Everett | 20-35 years of age | Experience level: 2-5 safaris
Lake Mubro- great park with few visitors
Lake Mburo National Park is kind of great place to visit for 2 or 3 days. I went with my wife and our two young daughters. We stayed at Rwakobo Rock lodge that is provided as accommodation by Ngoni Safaris. We reached at park around 9pm, after that we leave for Lake Mburo National park via Masaka-Mbarara where have our lunch. At park, there were a couple of hippos in water. We were expecting to see Zebras, Impala herds, Warthogs, water bucks and we had that opportuniy.
The boat trip on the lake is an opportunity to see many hippos, a couple of crocodiles, and a lot of birds. Our guide/ranger was very nice, spoke good english, and having good details all about we were concerning about while viewing the things. We ate lunch at the small restaurant on the lake.
We then did a nature walk with our ranger, It was a rare experience to be able to walk in a park amongst the wildlife. This is an advantage to visiting a park without many predators. The walk was easy and with wonderful views, if not spectacular, were still a breath of fresh air from life in Kampala.
I recommend Lake Mburo to anyone with a love for nature, particularly birds, though there are no elephants, leopards are difficult to spot.
Email Jessie J. Hamblin | 20-35 years of age | Experience level: 2-5 safaris
Murchison Falls is simply spectacular and amazing
Murchison falls national park is unique as in its own. Accommodation made by company was so good, we slept over at Heritage Safari Lodge with tour guide Nelson from Ngoni Safaris. We had done a nature walk to the top of the falls, where we got the oportunity to visualise the beauty of River nile,
We had made a game drive on next day, to Murchison falls park and this is what was the highlight of my trip to murchison falls. Here we used to made a stop at ziwa rhino sanctuary.....the park was having a vast variety of wild animals in each and every corner of the savana. We can see all of the animals very simply here such as, elephants, giraffes, bufalloes, kobs.....birds....lots of animals i can tell you..
The most amazing moment of oue tour was the boat cruise on the 3rd day,,,, gave us the opportunity to get a panoramic view of this beautiful mighty nile...IT WAS AMAZING.....BEAUTIFUL and SENSATIONAL.....
Email Barbara P. Dove | 20-35 years of age | Experience level: 2-5 safaris
Kibale- dark and dense forest with Plenty of chimps
The main motive of visiting this park was my interest to see chimpanzees and truly, I was not disappointed. In fact, we were very fortunate and found a big family of around 20 - 25 within only few minutes' walk from the park head-quarters. Our guide Nelson was very informative and helpful, and the chimps were very approachable, without any distraction or notice of human beings. I had visited Mahale Mountains in Tanzania last year in may and on the basis of both visit, I would say my experience of chimp trekking in Mahale was slightly better than here in Kibale. The Mahale chimps were mostly out in the open, so it was easy to saw them and photographed more clearly. They also visited Kungwe Beach Lodge. In Kibale the chimps were in dense forest, so they could not be seen so clearly and there was poor light for photography. This is just my personal experience. Someone else might say quite the reverse.
CA
Email Kathleen | 50-65 years of age | Experience level: first safari
Wonderful Experience .... so many animals!
The communication with Sedrick was fantastic. He was very responsive to my messages right from the initial contact and throughout safari. Besides the many incredible animals I saw the safari was even more positive by the tour guide, Joel, and driver Lubega. I learned so much about Ugandan culture and way of life from them along with all the information they were telling me about the animals. They always made sure I was well looked after and if I needed anything.
What an experience it was to see so many beautiful creatures!
Thank you Ngoni Safari!
DK
Email Ali | 20-35 years of age | Experience level: over 5 safaris
Best safari experience!
I have been to Africa several times (South Africa, Kenya and Tanzania) but this 13 days tour with Ngoni Safaris exceeded all my expectations! Everything from the accomodation, food, guides etc. was outstanding. We were lucky to have Nelson and Newton as our guides, and we feel like they became family. Nelson even went to his brothers home to get us sunscreen as we couldn't buy any in the local village. Newton is one of the funniest and happiest persons we've ever met. We stayed up late every night playing cards.
I cannot recommend Ngoni Safaris enough! It is much more than a tour company, it is family. We will definitely use them again.
Gorilla greetings from Ali, Sebastian and Sebastian.