Our Company Team.
NGONI Safaris Uganda
- Located In:
- Size:
- 10-20 employees (Founded in 2010)
- Member Of:
- AUTO, UTB & UWA
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $130 to $1,000 per person per day (USD, excl. int'l flights)
Reviews
Email Stuart | 50-65 years of age | Experience level: 2-5 safaris
A highly recommended 5 Star Company.
Ngoni delivered the most incredible experience I have had whilst travelling solo.
Booking and arranging the trip was easy; Sedrick took care of everything for me.
Tour options were varied and exciting.
I opted for the 8 day tour which included a chimp trek, game drives and gorilla trekking and was fortunate to be guided by Reagan.
Is there anything about East Africa this incredible man does not know?
Wow.
I will be hoping to return again next year.
For anyone who is considering planning a visit to Uganda for the experience of a lifetime, I say BOOK WITH NGONI…
US
Email Gary S. | 50-65 years of age | Experience level: first safari
Has not completed refund after an entire year of waiting
We planned a Safari for January 2024. At first, our experience with NGONI Safaris was good. Sedrick was responsive and even helped us obtain a visa for my wife - a complicated matter, and we appreciated the assistance.
BUT, after providing a deposit, we had to cancel our trip. We requested the cancellation within the specified time and although we forfeited some of the deposit, according to the terms of our contract, we were owed a percentage.
We submitted our request via e-mail in December 2023. We received responses acknowledging receipt of our cancellation request. The communication acknowledged our request was timely and acknowledged we were owed funds. We were asked for banking information and we provided routing numbers and SWIFT numbers. At one time, Sedrick said he could not give a refund because business was slow. I sympathized and did not push the matter, but after 15 months, we still have not received a refund and Sedrick has stopped responding. This has left me no alternative but to provide a review that I believe is deserved.
All the communications, including the contract agreement and requests for refunds and status updates are documented in e-mail communications and will be provided if necessary to support this review.
WE ARE VERY DISAPPOINTED.
MX
Email Daniel | 20-35 years of age | Experience level: 2-5 safaris
Great experience, very professional and excellent guide: Smith. Would recommend
I did the 3-day Habituation with gorillas and it was a great experience, I felt I received good value for my money. Specially the guide Smith made my solo experience very enjoyable. He was well prepared, very kind and organized everything from beginning to end.
Small remark: I would’ve liked more communication from the offices before the trip started, I had to ask them for pickup time, guide name and all additional info on my arrival to Rwanda, the night before the tour started.
Apart from that, once the tour started, it was all well organized and executed. Would definitely recommend
