Reviews

Sort By: Date Most Helpful Rating 31-40 of 140 Reviews
Kleinsy Loic Doudou   –  
China CN
Visited: February 2019 Reviewed: Sep 18, 2019

Email Kleinsy Loic Doudou  |  20-35 years of age  |  Experience level: 2-5 safaris

Outstanding customer care.
5/5

Excellent Safari Adventure

We had a group of 5. We took an evening sunset game drive at Murchison National Park and an early morning sunrise game drive. Both were exceptional. We saw a lot of wildlife - elephants, giraffes, lion, lioness, hippos etc. Our guides especially Sedrick did a good job of explaining different parts of the trip. Our group has used Ngoni Safaris Uganda Company. This was my first time with this crew I can see why we continue to use them. Their service is awesome! I would highly recommend them!

Fanylove   –  
China CN
Visited: July 2019 Reviewed: Sep 17, 2019

Email Fanylove  |  20-35 years of age  |  Experience level: first safari

Perfectly well organized
5/5

Best experience ever!

Ngoni Safaris Uganda provided us the best trip we ever had! We spent 3 weeks in amazing Uganda and the experience was incredible. The driver they provided us was very professional and we were very happy with him. The tour operator company also did a great job in arrangements and bookings, we didn't have a single problem in all the trip. I would totally repeat the experience and I recommend 100% this tour operator, totally worth it.

Brenda   –  
United Arab Emirates AE
Visited: July 2019 Reviewed: Aug 20, 2019

Email Brenda  |  20-35 years of age  |  Experience level: first safari

I had the best experience ever
5/5

Best customer care ever,They choose the best and cheap flight.Cant thank you enough guys.Thank you so much for giving me the best travel experience

Lucy   –  
Kenya KE
Visited: January 2019 Reviewed: Jun 16, 2019

Email Lucy  |  20-35 years of age  |  Experience level: first safari

Amazing safari's, I had the best experience in Bwindi impenetrable national parking bjI
5/5

I would like to thank ngoni safari for the wonderful trip they gave,thanks to Cedric who organized the perfect trip.The best guide I could have asked for.thus it was a highlight in my life, thank you for you made it possible

A. Pilot   –  
Uganda UG
Visited: January 2019 Reviewed: May 28, 2019

Email A. Pilot  |  20-35 years of age  |  Experience level: over 5 safaris

Wonderful lifetime safari.
5/5

Our six days trip was amazing. The driver/guide had an incredible knowledge of animal and bird-life and are so interesting to talk to. His driving skills through lashing rain and massive puddles was admirable! The cooks managed to produce varied and delicious meals from the kitchen, which we ate both at accommodation or roadside when we were travelling from one place to another . At all times we felt safe and well-looked after. All in all, an incredible experience, due not only to the abundance of wildlife we were lucky enough to see, but also to the great efforts put to have our Safari a better one .
The safari was full of fun. Traveling with ngoni safaris is my life time memorable experience and I highly recommend it to travellers who would love to visit uganda or EastAfrica for holidays, vacations or Adventure..
Even five stars are too small .

Chantal   –  
Netherlands NL
Visited: March 2024 Reviewed: Mar 11, 2024

Email Chantal  |  50-65 years of age  |  Experience level: first safari

Awesome!
5/5

It was our first “real” Africa experience. That is why we opted for a tour with a guide. And that was such a great experience. You will be picked up. Drove everywhere. So you can enjoy yourself optimally. You feel safe and completely unburdened.
The accommodations were beautiful. Everything is perfectly arranged. The food is delicious! And then the country itself, the culture, the people and all the animals🤩 This is my most beautiful trip ever. And I have already seen a lot of the world. This 10 day tour has everything. It was very special to see the chimpanzees and gorillas in the wild.
We had a very nice guide who was a good driver and also told us a lot about his country. And also about all the animals we saw. Also thanks to him. He knew where to look and could also communicate with other guides on the savannah. To be able to spot even more. And we also thought the price for this trip was very important. We got a lot for our money. All meals and water included, all accommodations, the entrances to the parks, the Permits for the chimpanzee trekking and the gorilla trekking. Eddy our driver, guide and very nice, sweet young man. The car, the diesel costs. Everything all inclusive. I can recommend it to everyone!

(automatic translation from Dutch)

Eeva   –  
Finland FI
Visited: January 2024 Reviewed: Feb 5, 2024

Email Eeva  |  65+ years of age  |  Experience level: 2-5 safaris

Great, but lousy in communication prior to the tour
5/5

You only needed to see the first bright smile of Eddy, " the Elephant son" at the Entebbe airport and you felt, that Uganda wishes you fully welcome.
Eddy, my driver-guide for the next two weeks (14-Days Best of Uganda Safari Tour) was standing there in the early morning hours, held my name correctly written- which surely doesn’t happen too often- in the nameplate. And from that very moment on I knew, that I shall have a great journey with NGONI safaris in Uganda.

Eddy took me straight to sleep in the comfortable Cassia Lodge, helped me to buy a sim card in the afternoon and the safari proper was to start after a good sleep in the very next morning.
And what a great tour I had. Fell in love with the smiling Uganda, with the stunning scenery, with the wildlife all around.

Of course the most impressive memory of this “once in the lifetime journey” was the encounter with the enchanting gorillas.
The whole trek in the jungle was already wonderful, but staring at these beautiful creatures in the wild was the unforgettable moment, that I had always dreamed of: so fascinating, so intense.
It surely was worth every dollar invested. And even after a week of my arrival back home I’m still dreaming of these black furballs in the midst of the green jungle. Seeing them so close, that I was almost able to touch them, was an amazing experience.

The hike uphill was not at all so hard as I feared, despite of the fact, that it was raining cats and dogs in the previous evening and night. Yes, the path was partly muddy and very slippery, but surely tolerable.
Luckily I had hired a porter to carry my backpack filled with 2,5 liters water, spare jumper, camera lens and a lunchbox. That made my steps up and down so much lighter during this 5,5 hours’ walk in total. My porter, a young and strong lady was always ready to offer her hand for help in the trickier bits of this jungle adventure.

Before getting to the gorillasI had praised my safari already daily. I loved the rhinos, loved my Uganda baptism by the powerful waters of Murchison falls, and I loved every second of the excitement of chasing the lions and leopards, hippos and giraffes in the wild.

Another mega-highlight was naturally the other jungle trek to see the chimpanzees, in the Kibale national park. What a powerful and great experience it was as well. I never knew, how cute they can be in their real habitat and how near I was able to get to stare at them- just a couple of meters away.

And surely I loved my ultra-relaxing and comfortable lodges. I had chosen a midrange level safari, but felt very often being treated as a first class customer. The meals were generally great, occasionally brilliant.
Especially the fine dining-level reached at the Zigarama and Arcadia-lodges was just incredible. Not to talk about the comfort of zipping the morning coffee at my own balcony in the wonderful Turaco Treetops lodge. It will never be forgotten, nor the meditative moments spent in the swimming pool in the Buffalo Safari lodge.

On top of this great safari I got also a wonderful new friend, a Spanish lady, Begonia. She was also travelling solo with the Ngoni safaris at the same time as I.
We had our own cars and drivers and rooms, but shared the same itinerary and the lodges. Begonia is such a brilliant and inspiring travelmate, that I was more than happy to enjoy my meals and drinks with her daily.
Also her driver and interpreter, the two D’s (Dennis and David) were wonderful fellows, kind, fun and so helpful.

I surely owe warm thanks of my great safari to Eddy, to my talented, intelligent, entertaining and caring guide. He loves Uganda and he wants to share that love with his customer, too.
During the long drives we were sometimes listening our favourite songs from Eddy’s smart phone. One song uniting us deeply was Tina Turner’s “Simply the best”. Just like you, Eddy: simply the best!

I give five stars of my safari to Ngoni safaris, BUT there is a slight minus attached to these stars as well. That minus goes to mr Sedrick, to the boss. His customer handling and communication skills prior to my journey were pretty hopeless.
I had to contact him far too often via what’s app, phoning and messaging just to confirm, that my payments have arrived and my tour is due to come true as written in the itinerary.
Finally, but only two days before flying to Uganda I got all the necessary information I had been longing for, including the name of my guide. Had I got that information at least a week earlier, it had saved me a lot of unnecessary worrying and stress. I even started to think, that Ngoni safaris is not at all a true company and all my thousands of dollars were sent to a hacker firm.
So mr Sedrick, please, send just a simple “welcome to Uganda letter” to your customers EARLY enough, and make your clients start enjoying one of their greatest ever journeys already prior to getting to Uganda. If you are too busy to do it, please, delegate!

And tips for the fellow travellers: make sure that your drinking water supply is secured - as written in the itinerary - all the time: not only during the transfers and in the meals, but also in the lodges.
With all those thousands of dollars paid for the tour, the price must cover also all the drinking water consumed.

Remember also to carry only newer US dollar notes with you. I was able to change only the notes from the year 2009 onwards, none before that.

Cristian   –  
Spain ES
Visited: December 2023 Reviewed: Jan 18, 2024

Email Cristian  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing experience
5/5

We travelled for 18 days with Ngoni and the elephant son! (Aka Eddy) through the marvelous country of Uganda

Lukasz & friends   –  
Poland PL
Visited: December 2023 Reviewed: Jan 13, 2024

Email Lukasz & friends  |  35-50 years of age  |  Experience level: 2-5 safaris

Great Uganda & Rwanda trip with Ngoni Safaris
5/5

We are 2 couples and we did a great 11-day safari in Uganda & Rwanda - both countries are amazingly beautiful and are a real gem for any traveller! Ngoni Safaris organized it very well and the price was competitive too. Our guide/driver Darius was 10/10 - professional, knowledgeble and a very nice person, we enjoyed every single day we spent with him. Communication with Cedrick from the main office was also very good, he was very flexible with all the requested changes. We strongly recommend Ngoni Safaris!

William   –  
United States US
Visited: May 2021 Reviewed: Jun 22, 2021

Email William  |  35-50 years of age  |  Experience level: 2-5 safaris

The best
5/5

The best safari and the best guide. I had a great time in Uganda. The lodges and the food were great. I would 100% recommend this safari company. And ask for Stanley to be your guide. He is the best

Average User Rating
5.0/5
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