Reviews

Sort By: Date Most Helpful 31-40 of 64 Reviews
Leah   –  
Australia AU
Visited: April 2023 Reviewed: Apr 13, 2023

Email Leah  |  35-50 years of age  |  Experience level: 2-5 safaris

Friendly, amazing staff, went above and beyond our expectations
5/5

I was extremely impressed with our guides (ken and James) who took their time to engage with our children, they were patient and our boys had such a memorable experience. They wanted to stay in Africa and live with them!

Andrea   –  
United Arab Emirates AE
Visited: March 2023 Reviewed: Apr 1, 2023

Email Andrea  |  35-50 years of age  |  Experience level: 2-5 safaris

The perfect tailor of your holidays
5/5

Shanjoy was great in communicating with us, to organize a perfect trip for the short stay we had in Kenya. Very helpful and accommodating.
The trip went great and we could stick to every plan we made!
The team is very knowledgeable on the parks and reserves - with great understanding on the flora and fauna.
Can’t wait to go back for another trip with them!

Mariko   –  
United Arab Emirates AE
Visited: March 2023 Reviewed: Mar 30, 2023

Email Mariko  |  35-50 years of age  |  Experience level: 2-5 safaris

Fun and trustworthy!
5/5

Mr. Patric is an owner of the shanjoy and he made our plan by communicating on Whatsapp, his responses were always very quick and accurate to our request, so I could trust him from the beginning. We had an amazing time in Kenya thanks to him and we will surely back to do some game drives again!

Niels   –  
Spain ES
Visited: February 2023 Reviewed: Mar 27, 2023

Email Niels  |  35-50 years of age  |  Experience level: 2-5 safaris

Friendly, helpful, smart Person with a Lot of Detailed wisdom
5/5

We stayed 4 days in the Masai Mara and within 48 hours we did get to see all big five. We had lot's of fun, learned so much and could enjoy the safari tour in a way that there are no words to really describe this wonderful and incredible experience. Thank you so much.

Mr. Thomas Whitehead-Clarke   –  
United Kingdom UK
Visited: March 2023 Reviewed: Mar 27, 2023

Email Mr. Thomas Whitehead-Clarke

Great communication and customer service, an ideal safari experience!
5/5

The team had great communication with us throughout the booking process. Once there, the team were focused on making sure we had a great experience. They went the extra mile to get us seeing all the animals possible, and the whole thing was run at a timing and tempo of our choosing. These guys seem to be a small business that are keen to grow their client base and i would have no hesitation booking a safari with them again.

Owen and Nastassia   –  
United Kingdom UK
Visited: February 2023 Reviewed: Mar 1, 2023

Email Owen and Nastassia  |  20-35 years of age  |  Experience level: first safari

Patrick was incredibly friendly, helpful & knowledgeable from the moment we first contacted him
5/5

As mentioned above, from our first email interactions with Patrick from Shanjoy Tours he couldn't have been more helpful. We explained some ideas of what we'd like to do and he came back to us with a detailed itinerary, which was perfect for what we were looking for. He also provided us with all the accommodation booking confirmations and an invitation letter in order for us to get our Kenyan visas and would always respond very promptly. When we looked into booking a train from Nairobi to Mombassa and discovered it wasn't possible for us to make a reservation without having a Kenyan mobile phone (for mPesa), Patrick very kindly booked us return tickets with his own money, which we paid back on our arrival. An example of how he went out of his way to help us even when it was outside of the time we'd booked our tour with him.

Upon meeting Patrick when he picked us up from our B&B in Nairobi he was very welcoming and really friendly. We spent five days together going to Masai Mara, Lake Naivasha, Hell's Gate and Amboseli. Everything went incredibly smoothly and we had an amazing time. The accommodation he'd booked was great and the safaris we did with him were so good. He was a very knowledgeable guide and we managed to see so many amazing animals. I'd definitely recommend Patrick/Shanjoy Tours based on our experience, from our initial interactions right through to the tour itself, he couldn't have been more helpful and accommodating and I feel we really got great value for money.

Sidong   –  
Germany DE
Visited: February 2023 Reviewed: Feb 27, 2023

Email Sidong  |  35-50 years of age  |  Experience level: first safari

Friendly, professional and a lot of fun.
5/5

The communication with Patrick was always constructive and fast. The game drives were outstanding and we saw the big five within 24 hours! The drivers made sure that we could see the most interesting places and animals at Massai Mara. Furthermore, the tents where we stayed were super comfortable with our own bathroom. The food in our Camp Enkorok was delicious and made with a lot of love. The Massai people who were at our camp were so friendly and welcoming. All in all a perfect Safari for us!

Mrs Nusayba Anjarwalla   –  
United Kingdom UK
Visited: February 2023 Reviewed: Feb 26, 2023

Email Mrs Nusayba Anjarwalla  |  20-35 years of age  |  Experience level: over 5 safaris

Excellent service!!
5/5

I found Shanjoy Tours online when looking to organize a safari for some friends after my wedding. We were a big group (18) with people from overseas and was put in touch with Patrick. I would rate everything 10/10!! Since I was planning my wedding I did not have a lot of time, Patrick organized everyone and everything excellently. When it came time for the trip, it could not have gone more smoothly. Flights, hotels, game drives, knowledge of the park and animals everything was fantastic. We had a great time and the Shanjoy team took care of everything always with a smile on their face. Would highly recommend Shanjoy and in particular Patrick, he is the best! Asante sana we had the most memorable trip!!

mrs Raya Marlee   –  
United Kingdom UK
Visited: February 2023 Reviewed: Feb 26, 2023

Email mrs Raya Marlee  |  35-50 years of age  |  Experience level: first safari

Great team who give the best experience
5/5

Very responsive team, made it as easy as possible to book. Tailored our package to our wants and needs on a daily basis. Great location and very knowledgeable tour guides, they know the landscape extremely well and were happy to take requests from us at anytime. We had the best experience with them, and saw so many amazing animals and views.

Madam Emma   –  
Kenya KE
Visited: January 2023 Reviewed: Jan 24, 2023

Email Madam Emma  |  20-35 years of age  |  Experience level: 2-5 safaris

Very professional and friendly
5/5

It was the best experience ever touring with Shanjoy.The tour operator was very friendly..Took us through the game drive and we were able to see the Big five among other game animals.The drive to Mara very safe and enjoyable.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 64
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 1
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Shanjoy Tours and Safaris , not SafariBookings
  • The tours offered by Shanjoy Tours and Safaris are subject to their terms & conditions