Shanjoy Tours Team
Shanjoy Tours and Safaris
- Located In:
- Size:
- 5-10 employees (Founded in 2013)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $50 to $250 per person per day (USD, excl. int'l flights)
Reviews
CN
Email Yubai Zhang | 20-35 years of age | Experience level: first safari
quick to respond
The advantage of this agent is their quick response time. Whether during the booking process or throughout our journey, they assisted us in resolving issues as promptly as possible. However, they seem to be more specialized in the Kenya portion of the trip. The Tanzania part was likely outsourced, which resulted in a less than satisfactory experience there.
First, for the Mount Kilimanjaro itinerary, we were not informed in advance that the accommodation was a mountain camp instead of a hotel, so we didn’t know we need to bring sleeping bags and other essentials.
Second, when we were about to enter a certain reserve, the guide asked us to wait for an hour to avoid paying next day’s entrance fee. However, we had already paid extra for this ticket. Although the agent communicated with the guide promptly, it still negatively affected our travel experience.
Third, while we were waiting to witness the Great Migration, the vehicle seemed to have an issue. The guide didn’t inform us and simply decided to abandon the wait and drive straight to the camp for repairs. While I understand that fixing the car was urgent, they should have at least let us know.
What’s more surprising is that on the last day, they simply left us at the hotel and told us to either wait an hour for the hotel’s shuttle bus to the airport or pay an additional fee for a direct transfer.
Additionally, I had specifically requested three binoculars, and they agreed. While the vehicle in Kenya had them, the one in Tanzania only had one for the guide.
Overall, the service was average. I wouldn’t highly recommend them, at least not for the Tanzania portion. Their Kenya arrangements were acceptable though.
US
Email Jose | 50-65 years of age | Experience level: first safari
AMAZING SAFARI EXPERIENCE!!
My wife and I had a blessed time during our time in Kenya and Tanzania. We planned our ittinerary with the help of Rodah at Shanjoy. We were able to see everything we wanted to see, started in Nairobi, then Lake Nakuru, Masai Mara, cross the border to Tanzania, Serengeti, Ngorongoro, with our last stop being the Kilimanjaro National Park. All our guides were amazing, starting with Rio in Kenya who managed to show us all the big 5 and get us as close as possible to all of them. We also saw lions taking down a buffalo and Rio drove us to see the pre and post hunting scene.
In Tanzania, our guide, Mussa, did amazingly well game driving around the Serengeti and Ngorongoro. He drove us to to see the great migration, wildebeast crossing the Mara river, which it was an out of this world experience!
Last, we had a 2 day hike on the Kilimanjaro Mountains. Wilman and team, our hiking team, did amazingly well. They were there for us at all times. They made sure that we enjoyed every minute of our journey.
Kuddos to all our guides. They made our Safari and hiking experience unforgettable!!
Thanks Shanjoy team for making this lifetime experience possible!!
HU
Email Miguel | 20-35 years of age | Experience level: first safari
Attentive
Me and my wife did the 7 days Kenya and Tanzania tour. Martin was our tour operator agent. He was communicative and responsive to all requests and doubts. The tour was well planned with him and all accommodations were excellent. The tour guide for the Kenya part, Nelson, was one of the best tour guide we have ever had. He was nice, communicative, and he was always explaining interesting facts about the animals. On the opposite side, the tour guide for the Tanzania part, Mackenzie, was not communicative and he should be more friendly to the clients (reason because of 4 star rating). All in all, we had a great safari, we saw the big 5 and many animals. I would choose again Shanjoy Tours for a safari
US
Email David Stoker | 50-65 years of age | Experience level: first safari
David did a great job.
David did a great job. We saw all of the big 5. The tents all had private bathrooms.
Email Moche | 35-50 years of age | Experience level: first safari
Professional tour guide with a knowledge on wildlife
If i was to travel again and again i will just choose shanjoy tours , excellent and professional tour guide
Email Anthony | 20-35 years of age | Experience level: over 5 safaris
Fantastic Safari
The tour experience with shanjoytours was amazing.
From having a very friendly tour guide / driver to having in depth knowledge of all our stops.
I'd definitely do another tour with shanjoytours some time in future