Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 185
  • 4 star 6
  • 3 star 2
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 194 Reviews
Brent   –  
United States US
Visited: December 2025 Reviewed: Dec 30, 2025

Email Brent  |  35-50 years of age  |  Experience level: first safari

Amazing customer experience, and an exceptional tour guide (Rio)!!
5/5

This was our first trip to Africa and we wanted to have the best experience possible. There are so many tour operators that it made it difficult to select as they all seemed to offer similar experiences. We selected Sanjoy Tours because they separated themselves from the rest with their prompt responses and their willingness to customize our experience. We had 3 incredible days with our tour guide Rio. My wife and I really enjoyed his knowledge of the local culture and animals, and his ability to get us in front of the animals that we wanted to see most. He ev got us up close to a baby elephant (that my wife had been wanting from day 1). We look forward to bringing out entire family back and we can only hope that Rio is still there to give that same experience to our kids😄

Diego & Marcela   –  
Mexico MX
Visited: November 2025 Reviewed: Dec 29, 2025

Email Diego & Marcela  |  35-50 years of age  |  Experience level: first safari

A professional and helpful team that gave us an incredible safari experience
5/5

We had an excellent experience with Shanjoy, we booked an 8 day safari covering Kenya and Tanzania and everything went well since our first communication for booking and planning, responses were always quick and thorough. Beth and the team at the office stayed in contact with us throughout our trip to make sure all went as planned.

Our first guide on the Kenyan side, Rio, was very professional and knowledgeable, we were able to see a great variety of animals on our first days thanks to his expertise. Besides English and Swahili, he is also fluent in Spanish and German son communication was never an issue.

On the Tanzanian side, our guide Isaac was also very professional and helpful and always quick to spot animals in the bush, he is also a mountain guide so he has a lot of experience in the field.

Back in Kenya, our last guide Tio was very friendly and talkative, and overall all the staff made sure that our experience was excellent in every way.

Would 100% recommend Shanjoy for your next safari!

Petr   –  
Czech Republic CZ
Visited: December 2025 Reviewed: Dec 26, 2025

Email Petr  |  35-50 years of age  |  Experience level: 2-5 safaris

A wonderfully prepared and delivered experience for a lifetime!
5/5

We thoroughly enjoyed our safari with Shanjoy Tours and Safaris. We knew we wanted to find a tour operator to arrange a trip starting in Nairobi, including Masai Mara, Serengeti, and Ngorongoro. We chose the tour operator after contacting several providers on this route. From the beginning, Shanjoy offered the most attractive price-performance ratio, their offer was perfectly prepared and presented, and their representative Rodah was always available for questions and minor adjustments. Patrick accompanied us on the Kenyan side and Isaya on the Tanzanian side. Both had exceptional knowledge of the local nature and the animals we were tracking, they could read their behavior, predict how the situation would develop, communicate with other guides and rangers, and always ensure we had the best possible experience. This was not our first safari trip to East Africa, but we are leaving with truly beautiful memories and lots of incredible photos. During our trip, which lasted only a few days, we saw the complete Big Five and Ugly Five. The Serengeti in particular exceeded all our expectations, with such an abundance of animals, including observing well over 100 lions, several leopards, and many others, often at close range, which we never dreamed of... We chose the mid-range safari option, and the accommodation we selected met all our needs. We felt that both guides took excellent care of us, and Rodah kept us backed from afar, regularly checking in to see how our trip was going and always ready to resolve even the smallest issue. I can recommend Shanjoy with a clear conscience, and when I want to return to this area, I will gladly turn to them again.

Dhara   –  
United States US
Visited: October 2025 Reviewed: Dec 14, 2025

Email Dhara  |  20-35 years of age  |  Experience level: first safari

We had an incredible once in a lifetime adventure thanks to Shanjoy, Beth, Rio, Izack, and Steve!
5/5

My family and I had the pleasure of traveling with Shanjoy Tours recently! I spent quite a bit of time initially researching and reaching out to multiple tour agencies. However, I was most impressed with Beth’s prompt replies, kindness, and willingness to assist me in customizing the perfect itinerary for my family. Beth went above and beyond with the whole itinerary and particularly picked amazing lodges that were suitable for my older parents and catered to the whole family’s dietary preferences! It is also very convenient that Shanjoy operates in both Kenya and Tanzania, allowing seamless transfers between the two countries.

The tour itself was incredible. We spent the first part of our trip in Kenya and explored Lake Nakuru and Masai Mara with our guide Rio. Rio was friendly to talk to, knowledgeable about animals, and showed us the big 5 and a cheetah in Kenya! Rio was also very flexible with our itinerary, and always debriefed us in the morning to ensure we had the perfect agenda daily.

Next, we went to Serengeti with our guide Izack, who was so patient and brilliant at spotting wildlife. On our second morning, he took us to see the Great Migration and got us to a prime viewing spot! The Migration itself was amazing and easily one of the highlights of the whole trip. Despite some car issues, Izack made sure we were always safe and saw as many animals as possible. In Serengeti / Ngorongoro Crater we saw most of big 5 again, as well as lions mating, servals cats, cheetahs, elephants and many more animals! When we left Tanzania and Izack, we were genuinely sad and felt like we were saying goodbye to a family member. In Serengeti, we stayed in luxury tents within the park, that were such a unique and fun experience.

Finally, we ended our trip back in Kenya at Amboseli National Park. Our final tour guide was Steve, who was friendly and helpful. While there were not too many animals other than elephants to see in Amboseli, we throughly enjoyed our time at Kibo Safari Camp. The camp was lovely, and the food was amazing with endless vegetarian options. The Indian chef, Charles, made us fresh naan, chili paneer, mutter paneer, fried rice, uttapam, and many more delicious Indian dishes.

Overall, we had an incredible once in a lifetime adventure thanks to Shanjoy Tours, Beth, Rio, Izack, and Steve!

Fanny   –  
France FR
Visited: November 2025 Reviewed: Dec 6, 2025

Email Fanny  |  35-50 years of age  |  Experience level: first safari

Exceptionnal service, very kind team and an unforgettable safari experience
5/5

From the very beginning, Martin has been attentive, reactive and has always answered the few millions questions I had :) !

He has planned the perfect itinerary so that my best friend and I would enjoy Lake Nakuru, Masai Mara, Lake Navaisha, Amboseli and Diani Beach.

The trip was very well organized, everything went smoothly : transportation, accommodation, food...

Our guide Steve was outstanding : knowledgeable, passionnante, funny, and truly cared about making our stay the best possible.

I wholeheartedly recommand this agency for your safari in Kenya :) !

Karima   –  
France FR
Visited: November 2025 Reviewed: Dec 5, 2025

Email Karima

A professional, friendly operator that delivers truly memorable safari adventures.
5/5

I was lucky enough to go on a safari with my bestie, and we chose this local agency. A choice we absolutely do not regret, as the experience exceeded all our expectations. From the very beginning, Martin was professional, attentive, and genuinely committed to creating a trip fully tailored to our wishes.

During our 14 days, everything was perfectly organized. The price was very reasonable, which allowed me to enjoy an exceptional trip without breaking the budget. What I loved most was the attention to detail: comfortable and cozy individual accommodations, perfect for resting after long, emotionally rich days; delicious meals; and a real desire to showcase the local culture. We felt guided while still having complete freedom to fully enjoy each moment.

Steve, our guide, was passionate and caring. He knew the wildlife like the back of his hand and managed everything with impeccable logistics. What I loved most was the incredible closeness to nature, without ever compromising safety or respect for the environment.

Each day offered its share of discoveries and emotions: watching buffalos, rhinos, leopards, lions, giraffes, zebras… crossing paths with a herd of elephants just a few meters away… and ending the day by admiring a breathtaking sunset. Every moment was magical and always safe.

If you dream of an authentic, responsible, well-organized, and affordable safari, I highly recommend this agency. They can turn a simple trip into an unforgettable experience. For me, this journey will remain forever etched in my memory!

Stu- e   –  
New Zealand NZ
Visited: October 2025 Reviewed: Nov 28, 2025

Email Stu- e  |  65+ years of age  |  Experience level: 2-5 safaris

First Class.
5/5

This was our second Photographic tour with Shanjoy Tours and Safaris, and we will be back again, I am sure. We would not have came back again if our previous trip in 2024 had not been first class in every way.
Everything has been great, from the prompt and concise communications from Patrick and Beth in the Office, and the great service provided by Tour driver and Guide Patrick (P2)
All services provided were 5 Star in every way, and good vale for money.
You need not look any further to arrange your tour/safari. Just contact Shanjoy.

Ellie   –  
United States US
Visited: November 2025 Reviewed: Nov 16, 2025

Email Ellie  |  50-65 years of age  |  Experience level: first safari

Professional services brought me unforgettable safari and culture experiences!
5/5

From the beginning of the inquiry to the end of the tour, Martin from Shanjoy was very professional with quick responses and tailored to my needs for the touring days and hotel. From the airport pick up to drop off, every step was smooth. I felt I was in good hands. Their price was competitive with the others. They make sure I was happy with my experience during the tour. I saw the big five and lots of other amazing animals. I also visited the village of Maasai people and one of their houses. Great experience dancing with the Maasai. It was eye opening hearing and seeing how Maasai people keep their tradition. I loved every moment of the tour! Thank you Shanjoy for this amazing experience!

Teresa De Caro   –  
Italy IT
Visited: October 2025 Reviewed: Nov 14, 2025

Email Teresa De Caro  |  20-35 years of age  |  Experience level: first safari

Wonderful
5/5

We found them here, in safaribooking and it was a beautiful surprise. We started from Kenya, passed through Tanzania and then again Kenya. Everything was planned perfectly. All the hotels were good as they described. Our drivers and now friend were perfect. We love them. Particularly Rio picked us from the airport. He told us many curiosities from the animals, was always in time, and super friendly. After we changed country to Tanzania and we met Isaac. He told us many beautiful stories brought us to part of the parks that are special. Plus, he has an eye sight well trained that allowed us to see many hidden animals. We really loved both of them. We really recommend Shanjoy, everything was clear, safe and better than we thought.

Dianne   –  
New Zealand NZ
Visited: October 2025 Reviewed: Nov 13, 2025

Email Dianne  |  50-65 years of age  |  Experience level: 2-5 safaris

Very well organized tour, everything ran to time and was exactly as planned on the itinerary.
5/5

We had a fantastic 8 day safari tour of Kenya and Tanzania with Shanjoy. The drivers/guides were great, very knowledgeable and keen to share their experiences about the wildlife, bird life and anything thing else we asked about. The jeeps were very comfortable and we were given warnings about particular rough patches of road. The communication was excellent during the planning/ booking process and all the way through and during the tour. Our expectations were met and we were not disappointed with any of the tour, accommodation or itinerary. Everyone we met associated with the company were very friendly, welcoming and genuinely worked hard to make our tour a unique experience for us.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 185
  • 4 star 6
  • 3 star 2
  • 2 star 0
  • 1 star 1
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