Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 178
  • 4 star 6
  • 3 star 2
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 187 Reviews
Ellie   –  
United States US
Visited: November 2025 Reviewed: Nov 16, 2025

Email Ellie  |  50-65 years of age  |  Experience level: first safari

Professional services brought me unforgettable safari and culture experiences!
5/5

From the beginning of the inquiry to the end of the tour, Martin from Shanjoy was very professional with quick responses and tailored to my needs for the touring days and hotel. From the airport pick up to drop off, every step was smooth. I felt I was in good hands. Their price was competitive with the others. They make sure I was happy with my experience during the tour. I saw the big five and lots of other amazing animals. I also visited the village of Maasai people and one of their houses. Great experience dancing with the Maasai. It was eye opening hearing and seeing how Maasai people keep their tradition. I loved every moment of the tour! Thank you Shanjoy for this amazing experience!

Teresa De Caro   –  
Italy IT
Visited: October 2025 Reviewed: Nov 14, 2025

Email Teresa De Caro  |  20-35 years of age  |  Experience level: first safari

Wonderful
5/5

We found them here, in safaribooking and it was a beautiful surprise. We started from Kenya, passed through Tanzania and then again Kenya. Everything was planned perfectly. All the hotels were good as they described. Our drivers and now friend were perfect. We love them. Particularly Rio picked us from the airport. He told us many curiosities from the animals, was always in time, and super friendly. After we changed country to Tanzania and we met Isaac. He told us many beautiful stories brought us to part of the parks that are special. Plus, he has an eye sight well trained that allowed us to see many hidden animals. We really loved both of them. We really recommend Shanjoy, everything was clear, safe and better than we thought.

Dianne   –  
New Zealand NZ
Visited: October 2025 Reviewed: Nov 13, 2025

Email Dianne  |  50-65 years of age  |  Experience level: 2-5 safaris

Very well organized tour, everything ran to time and was exactly as planned on the itinerary.
5/5

We had a fantastic 8 day safari tour of Kenya and Tanzania with Shanjoy. The drivers/guides were great, very knowledgeable and keen to share their experiences about the wildlife, bird life and anything thing else we asked about. The jeeps were very comfortable and we were given warnings about particular rough patches of road. The communication was excellent during the planning/ booking process and all the way through and during the tour. Our expectations were met and we were not disappointed with any of the tour, accommodation or itinerary. Everyone we met associated with the company were very friendly, welcoming and genuinely worked hard to make our tour a unique experience for us.

Jessica   –  
United Kingdom UK
Visited: October 2025 Reviewed: Nov 9, 2025

Email Jessica  |  20-35 years of age  |  Experience level: 2-5 safaris

The Best Experience, without a doubt will use again!
5/5

We travelled with Patrick and Steve for a 6 day, private tour in northern Kenya and had an unforgettable time. This was our honeymoon trip and we loved how accommodating this company was to our ideas and suggested itinerary for the trip and they had great communication throughout the booking process. We really felt looked after and that the company had thought of everything to make our trip enjoyable, comfortable and special. Steve and Patrick were excellent company and were incredibly knowledgeable about their country and its wildlife and geography. We will be back in the future and we will only book with Shanjoy when we return!

Nicola   –  
Australia AU
Visited: October 2025 Reviewed: Nov 7, 2025

Email Nicola  |  20-35 years of age  |  Experience level: over 5 safaris

The most heart filling, life loving experience!
5/5

I decided Kenya was the next place I wanted to travel to last year. So after much research and asking around. I came across shanjoy safaris in February. And my gosh am I so glad I did! My mother joined me on the trip of a life time this October as we travelled all through Kenya with the purpose of wildlife photography and that’s exactly what we got to experience! Kimani was our tour guide for the 10 days there. And after doing several safaris in South Africa in previous travels and years, he is definitely one of the best safari guides I have ever had! His knowledge on EVERYTHING was incredible! From birds to plants, to large mammals, to the culture, history and general questions of Kenya. We learned so much! My mum who’s not a wildlife photographer but a pure animal lover joined me as well and we had the best little girls trip! And she loved every moment! The three (Kimani included) of us all got along so well! And the 10 days with Kimani was nothing short of incredible. If I know anyone that plans to travel to Kenya. I would suggest Shanjoy and Kimani without hesitation.

The itinerary itself was a busy one! But I love and chose it to be this way so I could capture as much life and diversity through my lense as possible. Visiting 5 national parks in 10 days! We got to explore and experience so much diversity through the beautiful country of Kenya. The lodges we stayed at each night were also incredible with buffet food options for every meal keeps us well fed and rested between safaris.

I’d also like the make the very important note. Being a wildlife photographer, wildlife ethics is so important to me. And Kimani and Shanjoy safaris ticked those boxes for me! There was no harassment of animals. We stayed respectful to nature, taking photos of each animal quietly before moving on not to overcrowd animals with safari vehicles while Kimani also did his best to get us in picture perfect spots.

He knew and understood the nature and wildlife so well he was able to get us to some incredible sitings. And even though wildlife is wildlife nature is nature, you are never promised anything, we got so lucky to experience such beautiful sitings.

I’d also like to make a special mention to Rhonda. She was in contact with me from February and stayed in contact all the way through. Any questions phone calls, fast replies. She got back to me. Coming from Australia and Kenya being so far away from home but a place I was so drawn to. It was natural to have some nerves mixed with excitement and Rhonda was always able to answer any questions and verify any concerns. Along with helping me come up with the most amazing itinerary so without her this trip would not have been possible.

So to wrap up. This is a must do with the most incredible safari company of passionate nature loving guides. I have every intention to go back to Kenya in years to come and Shanjoy safaris will be the first place I’ll be ringing to book a tour and making special request for Kimani. Would recommend this company to anyone. The trip was perfect.

Thank you so much for having me and my and mum and allowing us to create such beautiful and special memories I will cherish forever.

Hope to stay in touch and see you again soon ❤️

Manos Ten   –  
United States US
Visited: October 2025 Reviewed: Nov 6, 2025

Email Manos Ten  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent and very professional
5/5

Very thoroughly organized; accommodated all our requests in a very professional manner; great organization in both Kenya and Tanzania. Very unique way to experience the national parks. Enthusiastically recommended!

Victoria & Steven   –  
Canada CA
Visited: July 2025 Reviewed: Nov 6, 2025

Email Victoria & Steven  |  20-35 years of age  |  Experience level: first safari

Very knowledgeable, helpful, welcoming.
5/5

I would recommend Shanjoy to anyone. Beth was our tour organizer, and she was so easy to work with. We wanted to go to Kenya and Tanzania for our honeymoon and she made our dreams come true. Every detail was organized, we felt safe the whole time, and if we ever had questions she was easily accessible via email and whatsapp. We had an incredible experience and cannot say enough about Shanjoy! Thank you!

Yubai Zhang   –  
China CN
Visited: October 2025 Reviewed: Nov 6, 2025

Email Yubai Zhang  |  20-35 years of age  |  Experience level: first safari

quick to respond
4/5

The advantage of this agent is their quick response time. Whether during the booking process or throughout our journey, they assisted us in resolving issues as promptly as possible. However, they seem to be more specialized in the Kenya portion of the trip. The Tanzania part was likely outsourced, which resulted in a less than satisfactory experience there.

First, for the Mount Kilimanjaro itinerary, we were not informed in advance that the accommodation was a mountain camp instead of a hotel, so we didn’t know we need to bring sleeping bags and other essentials.

Second, when we were about to enter a certain reserve, the guide asked us to wait for an hour to avoid paying next day’s entrance fee. However, we had already paid extra for this ticket. Although the agent communicated with the guide promptly, it still negatively affected our travel experience.

Third, while we were waiting to witness the Great Migration, the vehicle seemed to have an issue. The guide didn’t inform us and simply decided to abandon the wait and drive straight to the camp for repairs. While I understand that fixing the car was urgent, they should have at least let us know.

What’s more surprising is that on the last day, they simply left us at the hotel and told us to either wait an hour for the hotel’s shuttle bus to the airport or pay an additional fee for a direct transfer.

Additionally, I had specifically requested three binoculars, and they agreed. While the vehicle in Kenya had them, the one in Tanzania only had one for the guide.

Overall, the service was average. I wouldn’t highly recommend them, at least not for the Tanzania portion. Their Kenya arrangements were acceptable though.

Kaley   –  
United Kingdom UK
Visited: October 2025 Reviewed: Nov 5, 2025

Email Kaley  |  20-35 years of age  |  Experience level: first safari

Amazing memories that will last a lifetime
5/5

Myself and my partner went on the 8 day Kenya/tanzania safari in October 2025, it was the most amazing trip we have ever been on and have made amazing memories that will last a lifetime.

Beth was amazing from the start, explaining everything thoroughly around the safari and helping with the booking process and any questions we had before we got there. She is extremely kind, friendly and professional. She met us on arrival and was also available throughout the safari if we needed anything at all.

Overall, we had the most amazing trip. Our highlight was the time we spent in Kenya (Lake Nakuru and Maasai Mara) with our safari guide Rio- with him we spotted the Big Five in 1 day!! Absolutely amazing.

Rio was exceptional. He was very knowledgeable, professional, kind and was more than happy to maximise the amount of time we were out on a game drive. His ability to find animals was impeccable and was always willing to do the best for us, he had our best interests at heart and really listened to what we wanted throughout our time with him. His knowledge on animals is incredible, he explained every one we saw in detail even down to gestation period which we both found very interesting. To top it off, he helped my partner Jordan find the perfect spot to propose and really made it special- we can’t fault him at all and he really made our experience. Rio went above and beyond for us and is an absolute credit to the team.

Thank you so much again to Shanjoy, we’ve got amazing memories that will last a lifetime 😊

Ross & Dori   –  
Canada CA
Visited: September 2025 Reviewed: Nov 5, 2025

Email Ross & Dori  |  65+ years of age  |  Experience level: first safari

Pinch Me! Amazing!
5/5

We adored our experience! The safari exceeded our expectations! Excellent guides, well-paced days, clean and comfortable lodges, with responsive tour operators. Initially we were somewhat concerned about such a large sum of money with so many unknowns, but everything worked out beautifully! Very happy! And oh yeah... We saw all the animals!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 178
  • 4 star 6
  • 3 star 2
  • 2 star 0
  • 1 star 1
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