Reviews

Sort By: Date Most Helpful Rating 101-110 of 252 Reviews
Brian Pownall   –  
United Kingdom UK
Visited: April 2023 Reviewed: Apr 16, 2023

Email Brian Pownall  |  65+ years of age  |  Experience level: first safari

Best Service, Fabulous Safari and Great Value.
5/5

Hyrax Safaris were just amazing, Emmah in the office reply’s day or night to any questions we had. The best value for money.

Kane   –  
United Kingdom UK
Visited: March 2023 Reviewed: Apr 13, 2023

Email Kane  |  20-35 years of age  |  Experience level: first safari

Amazing Experience
5/5


I had an incredible experience trekking up Mount Kenya, thanks to Hyrax Safaris and their amazing team of guides. The guides, Sam, Patrick, and Simon were exceptional in every way, providing expert guidance and knowledge throughout the journey. Sam's organizational skills ensured our safety and comfort, while Patrick's delicious and nutritious meals kept our energy levels up. Simon's friendly demeanor and willingness to help with anything needed made him an invaluable member of the team and also carried an unbelievable amount of weight up the mountain.

Rose and Daniel from Hyrax Safaris were fantastic in their general logistics, making transportation to and from the mountain a breeze. They also provided great customer service throughout the booking process. I would highly recommend Hyrax Safaris and their team for anyone looking for an unforgettable trekking experience up Mount Kenya.

Anna   –  
France FR
Visited: March 2023 Reviewed: Apr 10, 2023

Email Anna  |  20-35 years of age  |  Experience level: first safari

Awesome tour !
5/5

The Safari was awesome and really well organized.
Many thanks to our Driver Patrick, the best of the town!

Sagnik   –  
Switzerland CH
Visited: April 2023 Reviewed: Apr 9, 2023

Email Sagnik  |  35-50 years of age  |  Experience level: 2-5 safaris

Great guide, excellent communication, and stress-free visit
5/5

We did a three day trip with Hyrax at Masai Mara between 3-5 April (non-private tour). Emmah was excellent in communicating all the details of the trip in advance, and was very prompt in responding to all our queries before and during the trip. Ben, our driver and guide was very knowledgeable and thanks to him we managed to see a lot of the wildlife at Masai. We stayed at the glass house in Jambo Mara, which had excellent facilities. Do note that because the place is run with solar power, the power is cut off between midnight and early morning at Jambo Mara. But the weather was cool at night, and it did not bother us. Highly recommend Hyrax for making our trip stress-free and very enjoyable.

Christiane   –  
France FR
Visited: February 2023 Reviewed: Apr 8, 2023

Email Christiane

Great experience
5/5

My friend, my son and I were in a budget safari. The places we stayed in were ok and the staff very nice.
Our guide, Edward, did everything for us to feel good and see most animals it is possible to see.
Moreover, the agency booked our tickets to go to Mombasa, and everything was perfect.
I will definitely recommend Hirax Safari, a serious agency.

Ashkira   –  
Germany DE
Visited: March 2023 Reviewed: Apr 4, 2023

Email Ashkira  |  20-35 years of age  |  Experience level: first safari

Our experience with Hyrax Safaris was great!
5/5

We thoroughly enjoyed our experience with Hyrax Safaris. The booking process was smooth and well organized. The team was always available to answer our questions. We can only recommend booking with them.

Samarth Singh   –  
India IN
Visited: March 2023 Reviewed: Apr 1, 2023

Email Samarth Singh  |  20-35 years of age  |  Experience level: first safari

Highly recommended!
5/5

Last month we booked a tour to Kenya with Hyrax safaris. We covered Lake Naivasha, Lake Nakuru, and Masaai Mara. Our experience with Hyrax was amazing. Their team of experienced professionals is passionate about creating memorable experiences for their clients, and their attention to detail and commitment to customer satisfaction is unparalleled. During our tour, Roselyne, the owner of Hyrax Safaris, was incredibly helpful in planning our trip and took care of all the minute details, allowing us to relax and enjoy the experience. Even while our tour was ongoing, Roselyne was very fast in responding to any communication, demonstrating her dedication to ensuring our trip was smooth and enjoyable.

Undoubtedly, one of the highlights of our tour was our guide, Dan. He is a true professional who goes above and beyond to ensure that his clients have a safe and enjoyable trip. His impressive knowledge of the area, wildlife, and culture was evident as he shared his insights and answered our questions with enthusiasm. Dan's speed and efficiency in navigating through the terrain allowed us to make the most of our time and experience the stunning landscapes and wildlife. Thanks to his expertise, we were lucky enough to spot a Black rhino within three minutes of entering the reserve.

We were also impressed with Denis, our guide on the last day, who was very knowledgeable and pleasant. He gave us a detailed city tour, covering all the important places in the city of Nairobi.

Overall, we highly recommend Hyrax Safaris to anyone looking for a well-planned and guided tour in Kenya and Masaai Mara. Roselyne's amazing planning and coordination skills, combined with Dan's outstanding guidance, make for an exceptional experience. If you are planning a trip to Kenya, we would highly recommend asking Roselyne if she can get Dan for you as your guide as he truly made our trip unforgettable.

Glenda   –  
United States US
Visited: March 2023 Reviewed: Mar 26, 2023

Email Glenda  |  20-35 years of age  |  Experience level: first safari

Hyrax Safaris was great a phenomenal experience!
5/5

I had a unique, mind-blowing experience with Hyrax Safaris!! We decided to do a 3-day private Safari in a jeep and it was well worth the money. You pay for what you get, and I feel that I received the experience of a lifetime. The company's owner was friendly and extremely helpful from begging to end. Months, before booking, I inquired about the safari packages and options. The owner and assistant answered all of my questions thoroughly and in a timely manner. Furthermore, she was able to share additional information about the city of Nairobi regarding great hotel options for tourists. I would also like to give a huge shoutout to our safari game driver Aaron Kasaine Senei. He was phenomenal during the game drive. Aaron was nice, welcoming, and extremely knowledgeable about all the animals. I really appreciate that he was patient and allowed us to get as close as possible to the animals while giving us time to take plenty of pictures. Honestly, I was drawn to this company due to their ratings and I can vouch for the excellent service and communication, hence why I decided to leave a review myself. Please book with Hyrax Safaris, you won't be disappointed; 10 out of 10, would recommend it!

Ilaria   –  
Italy IT
Visited: March 2023 Reviewed: Mar 20, 2023

Email Ilaria  |  35-50 years of age  |  Experience level: 2-5 safaris

Very professionals and attentive to every need
5/5

We have booked this safari to the last minute, we did not expect such a
grate service. Starting from the fast replay to all our questions, the car for the Safari a new jeep very comfortable, the Safari game we saw such a lot of animals of the big five ( at least the one guaranteed- you do not have to expect to see always all the animals - some like leopard is shy

Pierre   –  
United Kingdom UK
Visited: March 2023 Reviewed: Mar 13, 2023

Email Pierre  |  20-35 years of age  |  Experience level: first safari

Wonderful experience
5/5

I booked only a few weeks before the trip and everything went smoothly. Our experienced guide Jeff was amazing, the accomodations and food very good value for money. I would totally recommend!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 226
  • 4 star 19
  • 3 star 3
  • 2 star 1
  • 1 star 3
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