Reviews

Sort By: Date Most Helpful Rating 121-130 of 253 Reviews
Glenda   –  
United States US
Visited: March 2023 Reviewed: Mar 26, 2023

Email Glenda  |  20-35 years of age  |  Experience level: first safari

Hyrax Safaris was great a phenomenal experience!
5/5

I had a unique, mind-blowing experience with Hyrax Safaris!! We decided to do a 3-day private Safari in a jeep and it was well worth the money. You pay for what you get, and I feel that I received the experience of a lifetime. The company's owner was friendly and extremely helpful from begging to end. Months, before booking, I inquired about the safari packages and options. The owner and assistant answered all of my questions thoroughly and in a timely manner. Furthermore, she was able to share additional information about the city of Nairobi regarding great hotel options for tourists. I would also like to give a huge shoutout to our safari game driver Aaron Kasaine Senei. He was phenomenal during the game drive. Aaron was nice, welcoming, and extremely knowledgeable about all the animals. I really appreciate that he was patient and allowed us to get as close as possible to the animals while giving us time to take plenty of pictures. Honestly, I was drawn to this company due to their ratings and I can vouch for the excellent service and communication, hence why I decided to leave a review myself. Please book with Hyrax Safaris, you won't be disappointed; 10 out of 10, would recommend it!

Ilaria   –  
Italy IT
Visited: March 2023 Reviewed: Mar 20, 2023

Email Ilaria  |  35-50 years of age  |  Experience level: 2-5 safaris

Very professionals and attentive to every need
5/5

We have booked this safari to the last minute, we did not expect such a
grate service. Starting from the fast replay to all our questions, the car for the Safari a new jeep very comfortable, the Safari game we saw such a lot of animals of the big five ( at least the one guaranteed- you do not have to expect to see always all the animals - some like leopard is shy

Pierre   –  
United Kingdom UK
Visited: March 2023 Reviewed: Mar 13, 2023

Email Pierre  |  20-35 years of age  |  Experience level: first safari

Wonderful experience
5/5

I booked only a few weeks before the trip and everything went smoothly. Our experienced guide Jeff was amazing, the accomodations and food very good value for money. I would totally recommend!

Robert and Lisa   –  
United Kingdom UK
Visited: February 2023 Reviewed: Mar 6, 2023

Email Robert and Lisa  |  35-50 years of age  |  Experience level: first safari

Simply amazing
5/5

My wife and I booked a last minute holiday to Kenya from the UK as our airmiles were due to expire, once we arranged the flights we searched for a tour company to arrange our Safari and found Hyrax Safaris on a Google search.

Within a short time from leaving our enquiry with the booking website, Emmah from Hyrax promptly got in touch and began designing our dream holiday, every small detail was taken care of and everything was explained clearly, so easy to understand and even arranged accommodation for us from when we arrived in Nairobi through to our final couple of days after the main Safari, we didn't have to worry about quality or security, all information was provided up front and everything was itemised and detailed so we understood costs and the full itinerary was very clear.

The price we were quoted was great value for money, there are so many options and add-ons you can customise the Safari experience with, we'd highly recommend the Hot Air Balloon Safari over the Maasai Mara - I won't spoil it for you, you've just got to try it yourself - You won't regret it.

Both Emmah and Rose were extremely helpful and gave us peace of mind and left us feeling confident, nothing was too much trouble and they even tweaked the holiday over the course of a few weeks prior to travelling to make our experience the best possible in the time we had allocated.
We arrived in Nairobi from England quite late, around 10pm and Hyrax sent a private car to collect us from the airport and take us to our hotel and the driver, Simon, was a very helpful, professional and such a friendly guy.

We had a walking city tour the day after we arrived with Stephen, a great guy with so much knowledge of Nairobi and the local area, he kept us both safe and took us to see some amazing parts of the city and provided so much information.

When our Safari started we were collected by our driver Ben, who stayed with us for 7 days over the course of the Safari and which he became a friend, not just a guide and driver.

Ben is one of the most professional, caring and knowledgeable guides I've ever met on holiday, he didn't just simply drive us around he educated my wife and I with so much knowledge on African culture, Kenya and of course the land and wildlife.
Ben worked extremely hard and made us feel safe and secure but ultimately made our Safari holiday the most awesome experience we've ever had travelling, Ben's knowledge of the wildlife is quite simply amazing, he knew in depth detail of every species we saw, he narrated everything as we drove through towns and villages and the savannah.

I would highly recommend Hyrax and their team of professional drivers, guides and of course the staff who designed our holiday to the smallest detail.
We were both sad to leave Kenya for home after 11 days of what can only be described as an adventure of a lifetime, one day we will return for sure to see our friends and do some of the many things we ran out of time for.

Lukasz   –  
Poland PL
Visited: January 2023 Reviewed: Mar 4, 2023

Email Lukasz  |  35-50 years of age  |  Experience level: 2-5 safaris

A unique experience at the highest level
5/5

A unique experience at the highest level. Professional driver with knowlege about place and animals. Very good accommodation which is necessary after trip. And very good contact with company. They anwsered for my questions immediately. Unfortunately I chose only 3days safari. Next time I'll choose longer one. I definitely recommend!

Glenn   –  
Canada CA
Visited: February 2023 Reviewed: Feb 19, 2023

Email Glenn  |  50-65 years of age  |  Experience level: first safari

Great Safari
5/5

A spectacular safari. Lots of animals and went to interesting places. There was more driving than I would have hoped but that's the nature of travelling to different parks and national reserves. Things we're scheduled well and I always felt taken care of and safe. Each days meals were ok, usually a buffet. Emmah at Hyrax always responded almost immediately when I had questions before and during the safari. I'd definitely recommend Hyrax to friends and family.

Alberto   –  
Spain ES
Visited: February 2023 Reviewed: Feb 17, 2023

Email Alberto  |  50-65 years of age  |  Experience level: first safari

Unique experience.
4/5

I booked the 6 days safari with Hyrax. A unique and incredible experience.
Roselyne always ready to answer any possible questions. The first camp was worse than I expected, but the second was much better. The hotel was acceptable.
The best thing about the tour was the driver guide Simon. Always ready for any question, always attentive to the animals and the road.

Egbert   –  
Netherlands NL
Visited: February 2023 Reviewed: Feb 14, 2023

Email Egbert  |  50-65 years of age  |  Experience level: 2-5 safaris

Well organized safari by Hyrax, clear and timely communication every step of the way
5/5

I had an action packed 3 days in Masai Mara, completely organized by Hyrax safaris in Nairobi. It took me a while to find the right tour operator, as there are so many who offer such 3 day trip. But Hyrax was extremely quick in responding to any request I had and provided all options I wanted. And at a reasonable price point, considering it included a stay in a luxury resort (Sarova Mara) and the flight to Masai Mara by small plane. The communication with Emma (via WhatsApp) was always very professional, clear and timely. While we never met in person, Emma was there every step of the way providing timely transfers and guidance along this short trip. Peter was also a fantastic and safe driver on our various game drives. He is a modest and likeable person and shared a lot of information about the wildlife we saw that I did not know before. As a highlight, Peter also got us quite close to a lions’ ‘honeymoon’ where we could see them mate. It is unbelievable what you can do in three short days, it was a fantastic and well organized trip.

Ronni   –  
Israel IL
Visited: February 2023 Reviewed: Feb 6, 2023

Email Ronni  |  20-35 years of age  |  Experience level: first safari

Book with them!
5/5

What an amazing experience.
This company are 2 amazing Kenyan women that gave me the package that I wanted with the most welcoming and caring way.
From the beginning they were flexible with me, talked to me eye to eye and sent me the document of the safari schedule to my email. Even when I had questions during the safari they answered as soon as they could and figured out what to do.
I highly recommend booking Safari through them.

Rosemary   –  
Austria AT
Visited: January 2023 Reviewed: Feb 2, 2023

Email Rosemary  |  65+ years of age  |  Experience level: first safari

Hyrax Safaris - honest and reliable
5/5

I used Hyrax Safaris for two day tours in Jan 2023.
The 1st tour was a custom-made tour for me where my driver, Ben, drove me all over Nairobi city so that I could see as much of the city as possible. We drove extensively in the CBD, passing all kinds of govt buildings, including residences (no photos allowed), past the old Central Railway Station, through the exclusive suburb of Karen, and finally making a stop at the War Cemetery (WWII). Then we went out to tour the tea and coffee plantations in the hills. A very good day and exactly what I had asked for.
My 2nd tour was a 4-hour game drive through Nairobi's National Park, again with Ben as my driver. No elephants, but they have just about everything else. One highlight was the lioness with her two 3-month old cubs, who walked right up to the jeeps. Another highlight was visiting the three mounds of ivory ashes, poached ivory burned by the govt. A third highlight was the tawny eagle sitting on a big lump of red meat near the road. He wasn't fazed by our arrival. You could NEVER get this close to an eagle in Europe.
Communications with Roselyne were fast and reliable, from home and on the spot. I even had time to visit her personally in her office in the Norwich Union house in Mama Ngina Street. As for Ben, he was a quiet and knowledgeable driver.
I can warmly recommend Hyrax Safaris to other tourists.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 227
  • 4 star 19
  • 3 star 3
  • 2 star 1
  • 1 star 3
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