Reviews

Sort By: Date Most Helpful Rating 11-20 of 251 Reviews
Alex   –  
United Kingdom UK
Visited: January 2024 Reviewed: Feb 2, 2024

Email Alex  |  35-50 years of age  |  Experience level: first safari

Extremely Professional
5/5

My girlfriend and I went on a 7 day safari organised by Hyrax. We had an excellent service from point of enquiry until the end of our trip.

Emmah was extremely helpful in tailoring us a bespoke Safari route from Nairobi to Mombasa. And our driver guide, Tony, was very knowledgeable about the history, the culture and the wildlife of Kenya.

We had the absolute trip of a lifetime and I’m not sure how we’ll ever manage to top this trip!

Kennedy   –  
Switzerland CH
Visited: January 2024 Reviewed: Jan 30, 2024

Email Kennedy  |  20-35 years of age  |  Experience level: first safari

Many animals and an amazing landscape
4/5

sawa sawa
The safari was a memorable experience. The guides were funny and the ladies at the offices were always there, when you had questions. Camp was good.

Manuel and Ana   –  
Romania RO
Visited: January 2024 Reviewed: Jan 30, 2024

Email Manuel and Ana  |  35-50 years of age  |  Experience level: first safari

Very good tour operator
5/5

We had a 6 day Safari starting Nairobi, Masai Mara, Lake Naivasha (it is opțional but we recommend it), Lake Nakuru and Amboseli. Irene was our contact from Hyrax and we were really happy with her, we asked a lot of questions before and during the Safari and she managed to get an answer or a solution every time. The Safari experience depends on many factors: weather, driver and luck. We manage to see all the Big 5 animals, including black rhino and many more. You have to take into consideration that you will spend a lot of time on the roads between parks, you will have 2 full day Safari (one in Masai Mara and one in Amboseli) and 3 other days you will have only 2-3 hours of Safari, the rest you will be on the road between parks. We recommend to pay extra for the Jeep (Land Cruiser), it’s more comfortable and you can get into places that the Van cannot go. We took the upgrade for accommodation to mid budget, it’s not the best but you get what you pay. We recommend mid accommodation, at least for Masai Mara. In Lake Nakuru the hotel was nice and the food was great, in Amboseli the camp was nice even though we had some problems with the mosquitoes and other insects in our tent, but the view to Kilimanjaro in the morning was priceless.

Deepak   –  
Germany DE
Visited: December 2023 Reviewed: Jan 24, 2024

Email Deepak  |  20-35 years of age  |  Experience level: first safari

Well planned and executed
5/5

I was very happy with communication with Emma during the bookings, very flexible towards creating a plan and finding the right fit. The hotels she had booked were amazing and perfect. All these hotels were very flexible in providing us vegetarian food 3 times a day!
Special mention to Harry our guide, he is amazing, friendly and knowledgable. We had a great experience in safari and travel because of him.

Giuliana   –  
Costa Rica CR
Visited: January 2024 Reviewed: Jan 21, 2024

Email Giuliana  |  20-35 years of age  |  Experience level: first safari

Great tour that provides everything needed to have the whole safari experience.
5/5

100% recommended to anyone who wants to live the full Safari experience. Our guide Johnny was amazing, he did his best to spot different animals and take us the exact location to be able to see lions, lioness, giraffes, elephants or any other animal almost in front of us! It was an incredible weekend that went beyond my expectations.

Sofia Bedoya   –  
Colombia CO
Visited: January 2024 Reviewed: Jan 14, 2024

Email Sofia Bedoya  |  20-35 years of age  |  Experience level: first safari

Diligent and helpful
5/5

It was a good price for the experience, they were always helping me with all my inquiries

Ying   –  
China CN
Visited: December 2023 Reviewed: Jan 9, 2024

Email Ying  |  35-50 years of age  |  Experience level: first safari

Great safari experience with Hyrax Safaris
5/5

It is a great safari experience with Hyrax Safaris in Kenya. We have explored many fantastic places / cities during our 9-day trip, and seen various wild animals closely, even those rare species. The recommended hotels are clean / tidy and serve good quality of food. Definitely, this is a memorable trip and hope to visit Kenya in the future.

Ramesh   –  
India IN
Visited: December 2023 Reviewed: Jan 4, 2024

Email Ramesh  |  20-35 years of age  |  Experience level: first safari

Reachable and attentive to responsive to questions on accommodation and tour specifics.
5/5

I started with hyrax (Irene) on a recommendation from a friend who had already done a booking with them, so, had some comfort intially. They were able to provide accommodation options and multiple packages to customise our trip. We went to Masai Mara, Nakuru/Naivasha and Amboseli with them and enjoyed each more than the previous one.
The guide, Alex, was especially good when it came to looking for sightings, helped us with names of animals and context for their activities.
We were able to update accommodations to suit our needs and even when we went with Irene's recommendation on Amboseli when we did not have comfort on reviews, it panned out well.
Overall, a good experience, with the tour and guide.

Ajay   –  
United States US
Visited: December 2023 Reviewed: Dec 30, 2023

Email Ajay  |  35-50 years of age  |  Experience level: first safari

Very easy to book with a responsive to questions.
5/5

I went through a lot of operators when I was booking my safari. I went with a 7 day safari with Hyrax. Emmah was very easy to work with and responded to all of my questions. The safari itself was a breeze once we started. Their prices were reasonable, I did the budget option, but would recommend a mid level option for those flexibility on how much they want to spend. The difference comes down to accommodations and the budget option was ok although very basic and you may share a room with a few other guests depending on availability. Overall I’d recommend Hyrax for anyone considering a safari in Kenya

Marina   –  
United Arab Emirates AE
Visited: December 2023 Reviewed: Dec 29, 2023

Email Marina  |  35-50 years of age  |  Experience level: 2-5 safaris

Masai Mara is the Garden of Eden!
5/5

Thank you so much for the incredible experience! The park is just spectacular! Charles is a very professional guide who put his best effort to make our game drives memorable. Emmah, the manager, was responsive and always in touch. Budget friendly and accommodative.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 225
  • 4 star 19
  • 3 star 3
  • 2 star 1
  • 1 star 3
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