Reviews

Sort By: Date Most Helpful Rating 11-20 of 98 Reviews
Barry Power   –  
Australia AU
Visited: January 2024 Reviewed: Feb 1, 2024

Email Barry Power  |  65+ years of age  |  Experience level: 2-5 safaris

Kelly your travel advisor made the whole booking process very easy and was a delightful person to wo
5/5

We were treated like privileged guest the only negative was a lunch and dinner there was no tea facility unless you paid for it

Keeley   –  
United Kingdom UK
Visited: January 2024 Reviewed: Jan 18, 2024

Email Keeley  |  20-35 years of age  |  Experience level: first safari

Attentive, responsive and helpful!
5/5

I first reached out to Gems of Africa when looking at booking a 2 night safari for our January trip. Within 24 hours, Kelly got back to me saying that the option I had enquired about was not available. Attached to the email was then a document of options that were available for my selected dates - options that I would not have been able to find myself when looking online. Kelly was extremely responsive and answered all of my questions quickly. We had decided to go with the presented option of Inverdoorn, a reserve that we had not heard of before but found out it is the sister reserve of Aquila. The booking process was easy and smooth, and Inverdoorn were in touch the day before our safari to inform us of pick up time from our accommodation to the safari. When we arrived, we were presented with a (huge!) cake as I had told Kelly that we were visiting for my birthday. A really nice touch that definitely was not needed, but was very much appreciated.

The tour itself was amazing, on our first drive when we arrived we saw lions, rhino, giraffes, springbok, buffalo and ostriches. Then the following morning we saw the same again alongside the elephants. We got very close to the animals without it becoming intrusive and our ranger was both extremely passionate and knowledgeable. You could tell he loved the animals and what he does. I would definitely recommend Gems of Africa to anyone who is looking to book a safari. Hassle free, great communication and reliable!

Raphael   –  
Brazil BR
Visited: January 2024 Reviewed: Jan 16, 2024

Email Raphael  |  20-35 years of age  |  Experience level: first safari

Exceptional Support from Gems of Africa!
5/5

Gems of Africa provided flawless support, exceeding expectations in planning my South Africa trip. Every service was executed with excellence. Delighted with the experience, I would unquestionably choose them again.

Karianne   –  
Norway NO
Visited: December 2023 Reviewed: Jan 7, 2024

Email Karianne  |  50-65 years of age  |  Experience level: first safari

Very helpful and professional.
5/5

Very professional and great help. They gave good tips for what was worth doing. Will use Gems of Africa again!!

edwin   –  
Singapore SG
Visited: December 2023 Reviewed: Jan 5, 2024

Email edwin  |  35-50 years of age  |  Experience level: first safari

Responsive
4/5

Mpho Thulo was responsive via email (within same day or within 3 working days) and answered all my queries well. I was presented with good options that catered to a wide range of budgets and needs.

We really enjoyed the service and the safari at Bottlierskop Private Reserve! Got up SUPER close to lions, elephants, rhinos, impalas, elands, and many more. The guides were humorous and extremely knowlegeable. Food was excellent. The lodging was gorgeous.

Only room for improvement would be to have gotten confirmation of the driver pick up timings and contact earlier. We had to call the company for it the day before when we didn't hear anything. That said, the driver was EXCELLENT.

Mitchell   –  
United Kingdom UK
Visited: December 2023 Reviewed: Jan 4, 2024

Email Mitchell  |  20-35 years of age  |  Experience level: first safari

A true bucket list experience!
5/5

Our safari trip to Mont Eco Game Reserve was the highlight of our trip to Cape Town. The accommodation was spectacular, the service was fantastic and on the game drives we saw everything there was to see. I would highly recommend this trip to anyone looking for a safari holiday. We stayed for 3 days/2 nights which whilst that felt enough for safari (4 game drives), it didn't feel quite long enough to enjoy all of Mont Eco lodge. The service from Gems of Africa Safari and Tours was also brilliant - they were very responsive to all questions and very proactive in providing recommendations, quotes and answering questions. Highly recommend!

Rahul   –  
United States US
Visited: December 2023 Reviewed: Dec 26, 2023

Email Rahul  |  20-35 years of age  |  Experience level: first safari

amazing
5/5

wonderful trip team. they are incredibly responsive and the experience was as promised. exceptionally great trip. the luxury tents at Mdluli Safari Lodge are quite a unique experience

Alberto   –  
Italy IT
Visited: December 2023 Reviewed: Dec 10, 2023

Email Alberto  |  50-65 years of age  |  Experience level: first safari

Very Good
5/5

Very Good staff and organization.
Safari was exciting. We saw many Animals.
Pick-up was very kind.
A very Good experience.

Meri   –  
France FR
Visited: November 2023 Reviewed: Dec 6, 2023

Email Meri  |  50-65 years of age  |  Experience level: first safari

Incredibe 4 days
5/5

The 4-day Garden Route Tour was amazing and this was largerly due to Benjamin. He was incredibly professional, knowledgable and so passionate about his job. Nothing was too hard. The tour was so much fun and I would recommend it highly. The places we visited was so varied and the Garden Route Lodge a real treat. Enjoy!!

ENA   –  
United States US
Visited: November 2023 Reviewed: Dec 4, 2023

Email ENA  |  35-50 years of age  |  Experience level: first safari

Dependable, Responsive and pleasure to work with
5/5

After obtaining several quotes and inputs from
SafariBookings, I decided to pick up Gems of Africa based on their prompt and detailed response. Mpho was my point of contact and he did an amazing job coordinating and customizing the trip based on our requirements. He responds promptly to emails and available to take calls and answer questions. Right from the day we landed thru the end of the safari, things went smoothly and as was detailed in the itinerary. No surprises, no challenges. Very satisfied and appreciate how well it went.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 85
  • 4 star 12
  • 3 star 1
  • 2 star 0
  • 1 star 0
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