Marhaba Holidays
- Located In:
- Size:
- 5-10 employees (Founded in 2014)
- Member Of:
- KTB, AMREF FLYING DOCTORS, Nature Kenya, Travelife, She Trades & Eco- Tourism Kenya
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $50 to $400 per person per day (USD, excl. int'l flights)
Reviews
QA
Email Tazz | 20-35 years of age | Experience level: first safari
Good
Good.service is very good. I love the nature and food.very beautiful weather indeed.will recommend this to my friends.
QA
Email Jotham | 20-35 years of age | Experience level: 2-5 safaris
Relaxed happy holidays
All was great from the arrival point I was welcomed with a warmly smile, staff were very helpful at any point...service was above what I expected...the whole experience was great
Email Mary | 20-35 years of age | Experience level: 2-5 safaris
Amazing, Mind-relaxing, awesome and definitely worth it.
Service delivery was excellent,met my expectations
NO
Email Tom Wangerud | 50-65 years of age | Experience level: 2-5 safaris
Good and professional service.
We have had a long process choosing our favourite vacation in Africa. Marhaba Holidays provided excellent service all the way. They helped us find the best locations, prices and local flights. Lot's of good advice, great flexibilty and a friendly tone all the way. Malingu Felix did a very good job for us, thank you very much!
IN
Email Tarun Mathur | 20-35 years of age | Experience level: first safari
Good
Felix has an amazing response time. these guys are good.
BE
Email Geert Beleen | 35-50 years of age | Experience level: 2-5 safaris
Very accommodating
These guys are very helpful. My holiday was of to a bad start but they helped me to make it to our lodge in order to have a great safari. The communication was prompt and clear.
The tour/safari, even though a bit early in the season, was superb with a guide who was both friendly and knowledgeable.
Email Branio | 20-35 years of age | Experience level: 2-5 safaris
Masai Mara 2 days trip with a great guide
The communication between the agency and me was quite difficult and I didn't get much information before the tour took place, for example how to pay, accommodation, what to take, etc. despite asking about this. I booked last minute but these are essential information that should be easily provided. For example I was only told upon arrival that I'm sharing a tent with another person who was snoring all night and our zipper to the bathroom didn't work so we couldn't use it. But all in all I think it was definitely good value for the price and our guide Joshua was a very good and knowledgeable guide so I'd recommend him!
Reply from Marhaba Holidays
Posted on Jul 9, 2019Thanks for taking time to review us.
APOLOGY:
Please accept our sincere apologies for the lack of clarity in our communication leading up to your Safari.
THE CAUSE:
As you confirmed at the last minute (less than 24hrs to the trip) being a joining a safari we did our best to accommodate and confirm this request. Considering that it was prior to your travel date we instructed our driver to collect the payment that would facilitate the trip.
WAY FORWARD:
As most of our previous clients have noted our turn around time has always been to the point. We have however noted your concern to improve accordingly.
IN
Email Prathamesh | 20-35 years of age | Experience level: over 5 safaris
Quick Response from Team
We enquired for a half-day tour to Nairobi National Park, and the team was really quick in sending quotes and follow up.
Email Shelton | 20-35 years of age | Experience level: 2-5 safaris
Amazing service it was!!!!!
Such a great team they have.... our airport transfer was on time.... the Nairobi city tour such an amazing experience..... good job guyz!!!!!
QA
Email John Garson | 20-35 years of age | Experience level: 2-5 safaris
The give aways at the end of the trips really meant alot to us.
It was an incredible trip from start to finish. Felix response time is terrific and i can attest to what majority of clients have reviewed. We saw way more than we expected to see and experienced excellent guiding in beautiful camps. We're already considering another trip to Kenya next year and we will definately go with Marhaba Holidays